Marketing Lead: Accelerating the Future of Tech

Location: New York City (Non-Negotiable Onsite)

compensation: $180K - $240K

We are a leading accelerator for founders building the next generation of decentralized and disruptive technologies. Since 2020, we've supported 300+ startups that are now collectively valued in the billions. We are a small, high-impact team backed by S-tier investors and founders from some of the world's most successful tech companies.

We're looking for a Marketing Lead to become the sole owner of our brand and marketing strategy, reporting directly to a Co-founder/CPO. Your mission: ensure every ambitious founder knows we exist and applies to our program. This is a high-agency, high-reward role for an individual contributor ready to make a career-defining commitment.

As the Marketing Lead, you will be a hands-on Individual Contributor responsible for the entire marketing funnel, with a primary focus on driving founder applications.

Developer Relations Engineer - Parallelized Layer 1 Blockchain

Location: New York (Hybrid)

Compensation: $150K - $225K

Join the development foundation behind the first parallelized Layer 1 blockchain, an organization setting a new standard in performance and scalability by re-writing the most widely adopted execution environment in Web3. Our mission is to empower developers to build innovative applications that benefit from both the performance of Web2 and the decentralization of Web3. You will be the crucial bridge between the core engineering team and the global developer community.

As a Developer Relations Engineer, you will play a pivotal role in shaping the developer experience, gathering crucial feedback, and advocating for the needs of our community to foster a vibrant ecosystem around the blockchain.

Responsibilities:

Developer Advocate - Climate & Sustainability

Location: Remote - US only

Compensation: Competitive

We are a fast-growing software company committed to supporting a high-performance, open-source, proof-of-stake platform. Our platform is EVM-compatible and built specifically to meet the needs of enterprise and Web3 applications, demanding speed, security, and sustainability. We are seeking a Developer Advocate to focus on Climate and Sustainability initiatives in the Americas, acting as the technical bridge to drive the adoption of decentralized solutions for ESG (Environmental, Social, Governance) goals.

You will be at the forefront of the platform's latest developments, focusing on how climate-oriented decentralized applications (dApps) can be effectively built using the platform's native services and specialized solutions (e.g., the Guardian platform). Your work will architect and drive the adoption of decentralized tools for sustainability, enabling organizations to meet their ESG objectives.

Responsibilities:

We are seeking on behalf of our client, a highly motivated and strategic Social Media and Influencer Manager to lead the strategy, execution, and performance of the Marketing Division’s social media initiatives. The role will also manage the Group’s social media activities, ensuring brand consistency, quality, and alignment with the overall marketing and employer branding strategy. 

KEY RESPONSIBILITIES:

Growth Product Manager

Location: New York, NY or San Francisco, CA

Employment Type: Full-time

Work Arrangement: Hybrid (In NYC or SF office)

About the Role

Our client, is building the platform that empowers marketers and content teams to "win the battle for attention" using AI-driven search and content creation. They are backed by investors including Unusual Ventures, Wing VC, and Vercel, and are growing a world-class team across multiple hubs.

They are hiring a Growth Product Manager to own the product-led engine that drives content teams from first touch to early habit. This role sits critically at the intersection of product, data, marketing, and sales, focusing on delivering fast time-to-value and clear business outcomes for their platform.

What You'll Do

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media and dedicated to providing excellent customer support. As a customer service representative, you will assist clients in Nordic languages, helping them navigate their social media experiences and address any concerns they may have.

Key Responsibilities

• Manage customer inquiries regarding social media services, features, and accounts via phone, email, and chat in Nordic languages.
• Assist users with account setup, content creation, and technical troubleshooting.
• Provide accurate information on platform policies, community guidelines, and promotional opportunities.
• Resolve customer complaints and inquiries efficiently, ensuring a positive user experience.
• Document all customer interactions meticulously in the CRM system for smooth follow-up.
• Collaborate with technical and product teams to enhance service delivery and customer satisfaction.
• Stay informed about trends in social media and digital marketing to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for Latvian Speaking Customer Service Representatives in the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about online communication and helping users maximize their social media experience. As a representative, you will provide support and guidance to users, ensuring they have a positive and engaging experience on our platforms.

Key Responsibilities

• Assist users with inquiries related to social media accounts, features, and functionalities via phone, email, and live chat in Latvian.
• Guidance on best practices for content creation, engagement, and utilizing platform tools effectively.
• Resolve account issues, including login problems, account suspensions, and content violations.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with marketing and technical teams to provide customers with updated information and support.
• Stay informed about the latest social media trends and platform updates to better assist users.

Requirements

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs
Office requirement: This role will report to our office in Richardson, Texas

About DSI

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are enthusiastic about social media and enjoy engaging with users to provide support and assistance. As a customer service representative, you will help users navigate their inquiries, enhance their experiences, and resolve any issues related to our social media platforms.

Key Responsibilities

• Respond to user inquiries related to social media features, account management, and general platform usage via phone, email, and chat in Spanish.
• Provide guidance on best practices for content creation and community engagement.
• Assist users in troubleshooting issues with their accounts and reporting concerns.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with the social media and technical teams to ensure timely resolutions.
• Stay informed about updates and changes to social media policies and features to inform users effectively.

Requirements

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
• Provide guidance on best practices for using social media platforms effectively.
• Assist users in resolving issues related to account management, content creation, and user engagement.
• Document customer interactions accurately to ensure seamless follow-up and support.
• Collaborate with product teams to relay user feedback and enhance service quality.
• Stay updated on the latest social media trends to provide relevant information to users.

Requirements