Forward Deployed Engineer

Location: San Francisco, CA (100% On-site)

Compensation: $120,000 - $180,000 (Base Salary) + Competitive Equity

We are a rapidly growing, Series A-backed AI platform that builds and deploys AI workers to automate communication across phone calls, emails, and messages. Our solutions primarily target the logistics industry, helping enterprises automate freight booking, tracking, and payments. We are seeking a versatile Forward Deployed Engineer who blends strong Python technical skills with excellent customer-facing ability to ensure customers maximize the value of our AI platform.

This is a high-intensity, hands-on role at the intersection of technical development and customer engineering. You will be instrumental in the full customer journey, from initial onboarding to ongoing use and value realization.

In this role, you will:

Our client creates and fully manages premium iGaming brands. They have offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge. They believe in giving their teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to their players.

About the Role
Reporting to the Head of Customer Service, you’ll be a key player in bringing top-notch service to our clients Finnish market. 

What You’ll Do

• Deliver excellent customer service via chat and emails in both Finnish and English
• Respond professionally to a range of live chat and email queries from our clients players
• Be responsible for KYC duties and Document Processing
• Listen, probe, and investigate inquiries to determine the underlying needs of the customer
• Communicate in a prompt, thoughtful, warm, and empathetic manner
• Provide first-time resolution where possible
• Remain vigilant of any suspicious activity and escalate accordingly
• Look to cross-sell and promote all opportunities
• Identify RG concerns within live communications and provide the necessary support
• Put the player first at all times!

Requirements

What Our Client is Looking For

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch-language Appointment Planner, with paid relocation to beautiful Bulgaria. This role is perfect for enthusiastic individuals seeking to enhance their career while exploring a new country. As an Appointment Planner, your primary responsibility will be to connect with potential clients, build relationships, and schedule appointments for our team. 🌍

Key Responsibilities

• Engage with Dutch-speaking prospects through various communication channels to identify potential leads.
• Effectively present the value of our services and arrange appointments for the sales team.
• Conduct follow-up communications with leads to nurture relationships and confirm appointments.
• Keep accurate records of outreach efforts and scheduled appointments within our CRM system.
• Work closely with the sales team to ensure a seamless transition for appointments and follow-up activities.
• Provide insights and feedback on lead quality and appointment scheduling processes to improve efficiency.
• Stay updated on industry trends and product knowledge to engage prospects effectively.

Requirements

Company Introduction

We're part of a leading Recruitment-as-a-Service (RaaS) network powered by Hustler Marketing. Hustler Marketing is a full-service digital agency serving eCommerce stores and B2B brands globally, specializing in email & SMS marketing, UGC ads, creative production, and high-quality talent placement.

What sets us apart is our values: bold creativity, data-driven decision making, and a linchpin mindset. Nearly 75 clients across 5 continents trust us not only for campaigns, but also for building strong, scalable teams that drive long-term growth. Hustler Marketing recruits top talent across the Americas, Europe, and Asia, offering flexibility, global reach, and meaningful opportunities to shape client success.

About the Role

The Head of Conversion Rate Optimization is a senior leadership position responsible for driving and overseeing CRO strategies across our portfolio of high-growth clients. This role combines strategic thinking with hands-on expertise, requiring you to lead CRO initiatives, mentor team members, and interface directly with C-level clients to deliver transformational business results.

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry, with presence in more than 200 countries worldwide? If so, this is your chance to apply!  

We are seeking a dynamic and relationship-driven Education Partnership Manager USA (Higher Education, Government & Channel Partnerships) to lead strategic engagement efforts with universities, government agencies, and key education organizations across the United States. 

As an Education Partnership Manager, your tasks will include the following:  

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry, with presence in more than 200 countries worldwide? If so, this is your chance to apply!  

We are seeking a dynamic and relationship-driven Education Partnership Manager USA (Higher Education, Government & Channel Partnerships) to lead strategic engagement efforts with universities, government agencies, and key education organizations across the United States. 

As an Education Partnership Manager, your tasks will include the following:  

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer support and have an interest in the construction sector. As a customer service representative, you will assist clients with their inquiries and provide valuable information, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to construction projects, services, and materials via phone, email, and live chat in French.
• Provide information about product specifications, availability, and pricing to assist clients effectively.
• Assist with project-related inquiries, scheduling, and logistics.
• Resolve customer complaints and issues with a focus on achieving customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with the construction management team to ensure smooth operations and client communications.
• Stay informed about industry best practices and company offerings to provide knowledgeable support to customers.

Requirements

Are you driven by the challenge of building liquidity and growth optionality for a scaling global tech company?
Keycafe is seeking a Head of Capital Formation & Ventures to own our capital strategy, drive financing initiatives, and engineer shareholder liquidity and value across our global SaaS/IoT platform and new venture opportunities.

This is a front-line, deal-oriented leadership role — you’ll work directly with the CEO to ensure Keycafe always has the right capital structure, strategic relationships, and liquidity pathways to support rapid global expansion. You’ll also help shape Keycafe Labs, our innovation arm, by structuring and capitalizing new opportunities.