Mercier Consultancy MD is thrilled to offer exciting opportunities for Polish Speaking professionals to join our team in Sofia, Bulgaria! With a fully paid relocation package, this is perfect for individuals looking to advance their career while experiencing the rich culture and vibrant lifestyle Bulgaria has to offer. In this role, you will be instrumental in providing outstanding service and support to our Polish-speaking clients, ensuring their needs are met with excellence.

Key Responsibilities

• Engage with Polish-speaking clients through various channels, providing information, assistance, and support as needed.
• Address customer inquiries and concerns effectively, ensuring high levels of client satisfaction.
• Document all interactions accurately within our CRM system for tracking and reporting purposes.
• Collaborate with teams across the organization to enhance customer engagement practices.
• Stay informed about products, services, and market trends to offer well-rounded advice to customers.
• Participate in training and development initiatives to improve your skills and enhance service delivery.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Dutch Speaking Appointment Setter ready to relocate to Sofia, Bulgaria. In this pivotal role, you will be essential in establishing connections with potential clients, setting appointments for our dedicated sales team, and contributing to our growing success in the market. If you're looking for a fresh start in a vibrant city while advancing your career, we want to hear from you!

Key Responsibilities

• Reach out to Dutch-speaking prospects via phone and email to generate leads and set appointments.
• Articulate the value of our services clearly to potential clients.
• Conduct follow-up communications to nurture relationships and confirm appointments.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate closely with the sales team to ensure a smooth transition to sales meetings.
• Provide feedback on lead quality and suggest improvements for the appointment-setting process.
• Stay informed about industry trends and company offerings to effectively engage with prospects.

Requirements

Engineering Manager

Full-time | On-site

Location: New York City or San Francisco

We are a rapidly growing AI platform leveraging real-time data ingestion, comprehension, and summarization across text, audio, and video to provide actionable insights for communications. We are seeking a dynamic Engineering Manager to build, lead, and scale our core engineering team as we accelerate growth and serve enterprise-grade customers.

The Engineering Manager will be responsible for both technical strategy and people leadership, ensuring the team operates with urgency, rigor, and a focus on long-term scalability. This role requires a balance of hands-on technical work, mentorship, and cross-functional product collaboration.

What You Will Do:

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Client Service Representative. This remote position comes with an exciting opportunity for paid relocation to Greece, blending work with an enriching lifestyle experience!

In this role, you will serve as a vital link between our company and our Dutch-speaking clients, providing them with exceptional support and assistance. Your dedication to customer service will ensure that clients have a smooth and satisfying experience with our products and services.

Your Responsibilities Will Include:

• Delivering outstanding customer service to Dutch-speaking clients through various platforms, including phone, email, and chat.
• Effectively addressing inquiries and resolving client issues, always aiming for a positive outcome.
• Maintaining accurate records of client communications in our database for effective follow-up.
• Coordinating with internal teams to facilitate efficient problem resolution.
• Remaining knowledgeable about our products and services to provide informed support to clients.

Requirements

Engineering Manager (Player-Coach) - AI & Real-Time Data Platform

Location: On site - San Francisco or New York

We are an ambitious, high-growth AI and Media startup, redefining how organizations comprehend, summarize, and act on insights from real-time traditional and social media data (text, audio, and video). We are seeking a hands-on Engineering Manager to build, lead, and scale our engineering team, driving technical excellence and a high-velocity culture as we rapidly expand our enterprise-grade platform.

This is a critical player-coach role where you will blend technical leadership with hands-on contribution. You will set the technical direction for our stack, scale our infrastructure for enterprise customers, and build a high-performing team. Success requires a constant balance between shipping with urgency to meet customer demands and making sound architectural decisions to ensure long-term scalability and reliability.

What You Will Do:

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Inbound Advisory Call & Administration Tasks Agent for our MCP team in vibrant Lisbon! This exciting position calls for motivated individuals who possess excellent Dutch language skills and have a passion for providing exceptional customer service while managing administrative responsibilities. Join us in creating a positive and informative experience for our clients!

Key Responsibilities

• Manage inbound advisory calls from Dutch-speaking customers, delivering insightful information regarding our products and services.
• Support customers with their inquiries and ensure that all communications are accurately recorded in the CRM system.
• Perform various administrative tasks related to customer accounts and documentation, ensuring compliance and accuracy.
• Work closely with sales and customer support teams, fostering a unified approach to customer engagement.
• Generate reports on customer interactions, feedback, and trends to help refine service strategies.
• Stay up to date on product offerings and developments in the industry to provide relevant guidance and advice.

Requirements

Mercier Consultancy MD is excited to invite applications for the role of Dutch Speaking Appointment Setter, with the opportunity to work (remotely) in Bulgaria. This position comes with a paid relocation package, making it a perfect opportunity for individuals looking to advance their careers in a dynamic environment while experiencing a new culture. As an Appointment Setter, you will be crucial in establishing connections with potential clients and scheduling appointments for our sales team.

Key Responsibilities

• Reach out to potential clients in the Dutch-speaking market via calls and emails to generate leads.
• Highlight the benefits of our services and successfully schedule appointments.
• Conduct follow-up communications to nurture relationships and confirm appointments.
• Maintain accurate and organized records of all client interactions and scheduled appointments in our CRM system.
• Collaborate closely with the sales team to ensure a smooth transition of booked appointments.
• Provide feedback and suggestions for enhancing lead generation strategies.
• Stay informed about industry trends and product updates to engage prospects effectively.

Requirements

Mercier Consultancy MD is delighted to offer exceptional Portuguese Speaking Customer Service positions in the stunning country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while enjoying the vibrant culture and beautiful scenery that Greece has to offer.

Why Join Us at Mercier Consultancy MD?

At Mercier Consultancy MD, we are dedicated to fostering a supportive and engaging work environment. As a member of our team, you will contribute to delivering outstanding customer service and making a positive impact on our clients' experiences.

Key Responsibilities

• Provide high-quality customer support to Portuguese-speaking clients through phone, email, and chat, ensuring professionalism and clarity in all communications.
• Assist customers in navigating our products and services, offering knowledgeable insights and guidance.
• Effectively resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately, following up to ensure their needs are fully met.
• Collaborate with team members and other departments to continuously improve service quality.
• Stay informed about company offerings and industry trends to provide relevant and effective support.

Requirements

Mercier Consultancy MD is offering exciting opportunities for Danish Speaking professionals looking to relocate to Sofia, Bulgaria. We provide a fully paid relocation package to help you transition smoothly to your new role in our organization. Join our team and take your career to new heights while living in one of Europe’s most vibrant cities.

Key Responsibilities

• Utilize your fluency in Danish to provide exceptional customer support and communications.
• Engage with clients to understand their needs and deliver tailored solutions efficiently.
• Document interactions and maintain accurate records in our database.
• Collaborate with various departments to resolve issues and ensure customer satisfaction.
• Participate in ongoing training and development programs to enhance your skills.
• Contribute positively to team dynamics and company culture.

Requirements

Gritter Francona is looking for a Strategic Planning Project Manager to help support the VHA with strategic communications and strategic planning.

Job duties include but are not limited to: