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Portuguese Speaking Customer Service For The World's Leading Delivery Platform

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Portuguese Speaking Customer Service Representatives to join the world's leading delivery platform. This role is perfect for dynamic individuals who thrive in a fast-paced environment and are committed to providing exceptional support to customers using our leading-edge delivery services. You will play a vital role in ensuring a seamless experience for users while communicating in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding delivery services, account issues, and order tracking via phone, email, and chat in Portuguese.
  • Provide accurate information on services, pricing, and company policies.
  • Assist customers with placing orders, resolving deliveries, and addressing any concerns.
  • Document customer interactions and maintain records in the customer relationship management (CRM) system.
  • Collaborate with logistics and operational teams to improve service delivery and resolve issues.
  • Stay updated on service offerings and industry trends to provide knowledgeable support.

Requirements

Job Skills

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Portuguese Speaking Customer Service For A British-Singaporean Multinational

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Portuguese Speaking Customer Service Representatives for a reputable British-Singaporean multinational corporation. If you are passionate about delivering outstanding customer service and thrive in a multicultural environment, this role is ideal for you. You will be responsible for assisting customers with their inquiries, ensuring their needs are met while communicating effectively in Portuguese.


Key Responsibilities

  • Respond to customer inquiries related to products and services of the multinational via phone, email, and chat in Portuguese.
  • Provide customers with information on product features, pricing, and service availability.
  • Assist with account management, order processing, and troubleshooting issues.
  • Resolve customer complaints and queries in a timely and efficient manner, ensuring high levels of satisfaction.
  • Maintain detailed records of customer interactions and document issues accurately in the CRM system.
  • Collaborate with cross-functional teams to enhance customer experience and service delivery.
  • Stay informed about company offerings and industry trends to provide effective support.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and dedicated to providing exceptional customer service. As a representative, you will assist customers in understanding renewable energy solutions and contribute to a greener future while communicating effectively in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in Lithuanian.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting needs.
  • Document all customer interactions accurately in our CRM system, ensuring regulatory compliance.
  • Collaborate with technical teams to provide timely resolutions and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide informed assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
  • Educate clients about product features, applications, and compliance with industry standards.
  • Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
  • Document customer interactions accurately to ensure comprehensive follow-up and support.
  • Collaborate with product development and sales teams to enhance customer satisfaction.
  • Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Job Skills

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Estonian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who are eager to support customers in navigating their financial needs and providing comprehensive banking solutions. As a representative, you will play a pivotal role in ensuring customer satisfaction while communicating in Estonian.


Key Responsibilities

  • Handle customer inquiries regarding banking products and services via phone, email, and chat in Estonian.
  • Assist customers with account management, transactions, and general banking operations.
  • Provide information on loans, credit cards, and investment options.
  • Resolve customer complaints in a professional and timely manner.
  • Document interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with other departments to enhance customer service and address complex issues.
  • Stay up-to-date on banking regulations and product offerings to provide accurate information.

Requirements

Job Skills

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Serbian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opening for Serbian Speaking Customer Service Representatives in the telecommunications industry. This is a fantastic opportunity for individuals who are passionate about customer service and possess a strong understanding of telecommunications products and services. In this role, you will provide vital support to customers, answering inquiries and resolving issues while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, plans, and technical support through phone, email, and chat in Serbian.
  • Provide clear information regarding service activations, billing inquiries, and troubleshooting steps.
  • Assist with account management tasks, including the setup of new services and changes to existing plans.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with technical support teams to facilitate service resolutions and improvements.
  • Continuously update yourself on product knowledge and industry trends to enhance customer assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Serbian Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about healthcare and dedicated to providing high-quality customer support. As a representative, you will assist patients and clients with their inquiries, ensuring they receive the care and information they need, all while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and insurance via phone, email, and live chat in Serbian.
  • Provide information about treatment options, healthcare plans, and facility services.
  • Assist clients with scheduling appointments, processing inquiries, and managing follow-up communications.
  • Resolve patient complaints and issues efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system for ongoing support.
  • Collaborate with healthcare professionals to provide customers with the most accurate information and assistance.
  • Stay updated on healthcare policies, services, and industry changes to enhance customer interactions.

Requirements

Job Skills

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Serbian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Serbian Speaking Customer Service Representatives in the finance industry! This position is perfect for individuals who are passionate about helping others and have a keen interest in finance. As part of our team, you will engage with clients to provide them with the support and information they need regarding financial services, products, and inquiries, all while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Serbian.
  • Provide accurate information regarding loans, investment options, and regulatory requirements.
  • Assist customers in resolving issues related to their accounts or transactions.
  • Document customer interactions and ensure that records are maintained accurately in our CRM system.
  • Collaborate with financial advisors and operational teams to enhance service delivery and customer satisfaction.
  • Stay updated on financial trends and company offerings to provide relevant information to clients.

Requirements

Job Skills

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Serbian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Serbian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals passionate about providing excellent support and guidance to clients in the construction sector. You will be instrumental in helping customers navigate their inquiries, ensuring their needs are met with professionalism and expertise while communicating in Serbian.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries regarding construction projects, products, and services through phone, email, and chat in Serbian.
  • Assist clients with understanding project specifications, timelines, and related documentation.
  • Address customer concerns and complaints with empathy and efficiency to ensure satisfaction.
  • Document interactions accurately and maintain records within the CRM system for database integrity.
  • Collaborate with internal teams, including project managers and technical staff, to provide timely solutions.
  • Stay informed about industry trends and updates to enhance customer service quality.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for customer service and a keen interest in real estate, this position is designed for you. As a representative, you will play a vital role in assisting clients with their inquiries and providing guidance on real estate transactions and services, all while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to real estate services, listings, and transactions via phone, email, and live chat in Norwegian.
  • Provide detailed information on available properties, market trends, and pricing.
  • Assist customers with the buying, selling, or leasing process, ensuring a seamless experience.
  • Resolve customer complaints and issues promptly, maintaining a high level of customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with real estate agents and other teams to provide comprehensive support to clients.
  • Stay informed about industry trends and property developments to offer relevant insights to customers.

Requirements

Job Skills

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