Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Azumo is currently looking for a highly motivated JavaScript Engineer to develop web and mobile front-ends and other analytics solutions.

We will only be considering candidates based in Latin America, as most of our engineers are based there.

This position will give you the opportunity to collaborate with bright engineering minds in SaaS, big data computing, and ML/AI. As a key engineer in the web team, you should excel with minimal technical supervision, embrace time constraints, and work with team members to deliver high quality products and features. You will enjoy the role if you love delivering well-factored and tested JavaScript applications. You will have significant experience working in React, Angular or Vue (TypeScript).

Responsibilities:

• Enhance existing JavaScript code-base
• Architect app and collaborate with the team to integrate with 3rd party APIs and services
• Design the overall application framework, including component hierarchy, authentication, error handling, etc

The JavaScript Engineer will work remotely but must be based in Latin America. Compensation commensurate with experience and candidate potential.

Requirements

Basic Qualifications:

Azumo is looking for a highly motivated Python Fulllstack Engineer to develop and enhance high performing and scalable software infrastructures in AI, NLP and data-intensive software environments.

At this time, we will only be considering candidates based in Latin America, as most of our engineers are based there.

This position will give you the opportunity to collaborate with a growing team and bright engineering minds. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure using Python, React + Django / Flask / Eve / FastAPI open-source frameworks and connecting applications to modern cloud-based technologies.

Responsibilities:

• Design, develop and test server features and robust APIs
• Integrate existing applications with third party systems
• Evaluate multiple approaches and technologies to solving a problem

Requirements

Basic Qualifications:

robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.

Our HR Team’s mission is to enable the organization’s and people’s growth according to the dynamics and factors of where we are, where we want to be and how we want to reach it.

You as a technical recruiter will play a pivotal role helping us grow our team with the right talent and a fast pace. You will also represent robusta in front of candidates and new hires as the main point of contact.

Your main responsibilities include all aspects of hiring, from aligning with hiring managers to writing job descriptions to making offering job offers to the best candidates.

You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best candidates.

Azumo is looking for a highly motivated Microsoft .Net Software Engineer to develop and maintain a high performing and scalable backend infrastructure used by millions of users. The position is based remotely in Latin America.

This position will give you the opportunity to collaborate with a growing team of bright engineering minds. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure and maintaining as well as updating an existing service.

Requirements

Basic Qualifications:

• Professional English proficiency (B2/C1)
• 5+ years experience with backend development
• Hands on coding experience in C# and .Net
• Experience designing APIs adhering to the REST architecture style
• Self-driven and motivated, with a strong work ethic and a passion for problem solving
  

Preferred Qualifications:

• BS or Master’s degree in Computer Science, related degree, or equivalent experience

• Solid understanding of object-oriented programming
• Good understanding of the syntax of C# and the many nuances of .Net
• Ability to analyze and troubleshoot large-scale distributed systems
• Experience delivering and maintaining highly available business critical systems

Benefits

Company benefits include:

Azumo is looking for a highly motivated Backend Engineer to develop and enhance high performing and scalable backend infrastructures in AI, NLP and conversational software environments.

We will only be considering candidates based in Latin America, as most of our engineers are based there.

This position will give you the opportunity to collaborate with a growing team and bright engineering minds in AI computing. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure using GO (Golang), open-source frameworks and connecting applications to modern cloud-based technologies.

Responsibilities:

• Design, develop and test server features and robust APIs
• Integrate existing applications with third party systems
• Evaluate multiple approaches and technologies to solving a problem

Requirements

Basic Qualifications:

Azumo is currently looking for results-driven Sales Executives to actively seek out and engage customer prospects, handling end-to-end sales processes.

This position will give you the opportunity to collaborate with bright engineering minds in SaaS and big data computing. As a key Executive in the sales team, you should excel with minimal technical supervision, embrace time constraints, and work with team members to assess potential clients.

Responsibilities:

• Handle inbound customer requests and provide support until the sale is closed
• Make outbound customer calls to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails
• Consolidate existing customer base while building new ones.
• Contacting customers and present current products or services
• Handle customer's needs and requirements.
• Respond inquiries to and resolve.
  

Basic Qualifications:

Azumo is looking for a highly motivated Senior Engineer with a minimum of 5 years of experience in React, Node and GraphQL each. The position is based remotely in Latin America. The developer will work in the EST/ PST time-zone.

This position will give you the opportunity to collaborate with bright engineering minds in SaaS and big data computing. As a key engineer in the web team, you should excel with minimal technical supervision, embrace time constraints, and work with team members to deliver high quality products and features. You will enjoy the role if you love delivering well-factored and tested JavaScript applications.

Responsibilities:

• Enhance existing Typescript and JavaScript code-base
• Architect app and collaborate with the team to integrate with 3rd party APIs and services
• Design the overall application framework, including component hierarchy, authentication, error handling, etc
• Implement the front-end build, deploy and CI pipeline.

Responsibilities

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture

Requirements

Basic Qualifications: