Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Digital Trust and Safety Analyst in Sofia, Bulgaria, with relocation support provided! In this pivotal role, you will contribute to the safety and integrity of our digital platforms, ensuring that users enjoy a secure online experience. Your expertise will be essential in monitoring and addressing safety concerns as they arise.

Key Responsibilities

• Monitor user-generated content and interactions for potential violations of safety policies and guidelines.
• Conduct detailed investigations into reported incidents, using analytical skills to assess data and recommend actions.
• Collaborate with technical and security teams to implement and refine digital safety protocols.
• Prepare comprehensive reports on investigations and safety assessments to inform organizational stakeholders.
• Stay up-to-date with the latest trends in digital safety, threats, and best practices to enhance platform security.
• Engage with users and stakeholders to raise awareness and educate them about digital safety measures.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Danish Speaking Back Office Gaming Support Specialist in the vibrant city of Sofia. This role is perfect for individuals who thrive in a collaborative environment and are committed to providing top-notch support in the gaming sector. You'll play a crucial role in ensuring our customers enjoy a seamless gaming experience.

Key Responsibilities

• Offer back office support for Danish-speaking customers, addressing inquiries and concerns through multiple communication channels.
• Work closely with various teams to investigate and resolve issues promptly and effectively.
• Document all customer interactions and internal processes accurately, ensuring a thorough record-keeping system.
• Proactively identify areas for improvement in operational processes to enhance customer satisfaction.
• Stay informed on the latest gaming industry trends, products, and regulations to provide knowledgeable support.
• Participate in ongoing training and development to enhance your skills and knowledge in the field.

Requirements

Embark on an exciting career journey with Mercier Consultancy MD as a Croatian Speaking professional in Sofia, Bulgaria! This position comes with fully paid relocation, allowing you to explore a vibrant city while advancing your career. In this role, you will leverage your Croatian language skills to assist clients and provide exceptional service across various sectors.

Key Responsibilities

• Engage with Croatian-speaking clients through various communication channels, providing assistance and support tailored to their needs.
• Address inquiries, resolve issues, and guide clients through services or processes to enhance customer satisfaction.
• Collaborate with team members to ensure a seamless experience for clients, maintaining open lines of communication.
• Accurately record and manage client interactions in our CRM system to track progress and customer feedback.
• Stay informed about industry trends and insights to better support clients and proactively address their needs.
• Participate in training and development programs to continually enhance your skills and knowledge.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Back Office Gaming Support Specialist with French, complete with relocation to the beautiful city of Sofia. This position is ideal for individuals looking to combine their passion for gaming with their customer support skills. You will play an essential role in ensuring our French-speaking customers receive the highest level of service and support.

Key Responsibilities

• Provide back office support for gaming-related inquiries from French-speaking customers across multiple communication platforms.
• Work in collaboration with various internal teams to address and resolve customer issues effectively.
• Accurately document customer interactions, as well as internal processes, to create a reliable record for future reference.
• Identify and suggest improvements in operational processes to elevate customer satisfaction and efficiency.
• Stay updated on industry trends, regulations, and gaming products to provide informed and knowledgeable support.
• Participate in continuous training to enhance your skills and gain deeper insights into the gaming industry.

Requirements

Mercier Consultancy MD is excited to present an opportunity for an Arabic Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This position includes relocation assistance, making it an excellent chance for those looking to work in a dynamic environment while supporting Arabic-speaking clients.

Responsibilities

• Provide customer support to Arabic-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Deliver detailed product information and assist customers with order management and troubleshooting issues.
• Resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Accurately document customer interactions in the CRM system to maintain quality service standards.
• Collaborate with various teams to escalate complex issues and enhance the overall customer experience.
• Stay updated on company policies, promotions, and industry trends to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Albanian Speaking Customer Service Agent to work in the vibrant city of Sofia, with paid relocation included. In this role, you will provide exceptional customer support to our Albanian-speaking clients, ensuring their inquiries and requests are handled with care and professionalism.

Responsibilities

• Assist Albanian-speaking customers via phone, email, and chat with their inquiries regarding products and services.
• Provide clear and accurate information about our offerings and guide customers through any issues they may encounter.
• Resolve customer complaints in a courteous and effective manner, aiming for high satisfaction levels.
• Accurately document all customer interactions in the CRM system to maintain high-quality service standards.
• Collaborate with team members and other departments to optimize the customer experience.
• Stay updated on product knowledge and company policies to effectively address client questions.

Requirements

We are seeking on behalf of our client, a visionary and results-driven Head of Marketing to lead the marketing strategy for their Events division and drive its growth. In this role, you will be responsible for developing and executing strategic marketing plans, overseeing brand positioning and launching innovative campaigns that elevate the Company's events on a global scale. Your expertise in both traditional and digital marketing, along with your ability to leverage data-driven insights, will be key to expanding our audience reach, increasing engagement and achieving our business goals.

Responsibilities:

Marketing Strategy:

• Develop comprehensive marketing strategies aligned with the company's goals and growth objectives.
  
• Create communication strategies for events.
  
• Establish a clear brand messaging framework that resonates with our target audience and sets us apart from competitors. 
  

Digital and Social Media Marketing:

About the Job

At Excelya, we embrace our core values of Audacity, Care, and Energy to shape the future of clinical research. As a Clinical Scientist in Immunology & Inflammation (I&I), you will collaborate closely with a talented multidisciplinary team to drive the success of our clinical trials.

This position provides an opportunity to engage in innovative research and contribute to studies aimed at addressing critical medical needs. You will be integral to ensuring the smooth execution of clinical trials while maintaining the highest scientific and ethical standards.

We are seeking an experienced Planning & Scheduling Manager to lead the integrated schedule for a major nuclear refurbishment project. The role involves schedule development and control, contractor integration, risk management, and leadership of a multidisciplinary planning team. The ideal candidate will have experience with CANDU refurbishment projects, strong leadership skills, and a proven background in large-scale project controls.

Requirements

Role Responsibilities

• Lead the development and maintenance of integrated project schedules using best practices in planning and scheduling.
• Ensure schedules reflect project requirements and align with the overall project management strategy.
• Collaborate with project managers and team leads to gather necessary input for schedule development.
• Monitor progress against the schedule, identify areas of concern, and implement corrective actions as needed.
• Facilitate regular schedule review meetings and prepare reports for stakeholders.
• Provide training and support on planning and scheduling tools and methodologies to project teams.
• Develop and manage key performance indicators (KPIs) related to project scheduling and performance.

Preferred Role Requirements

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a highly skilled and experienced Lead Data Scientist with strong expertise in forecasting models, including ARIMA, time series modeling, and PMPM forecasting, preferably within the healthcare domain. The ideal candidate will have a proven track record of designing, developing, and deploying scalable forecasting solutions, while leading projects and mentoring teams. This role requires deep technical expertise, hands-on coding experience, and the ability to collaborate closely with clients and stakeholders to translate business needs into robust analytical solutions.

Key Responsibilities