Senior Frontend Engineer - High-Performance Financial Platform

Location: New York, San Francisco (Office)

Compensation: $185K - $300K

We are hiring on behalf of our client who are building a revolutionary Multi-Asset Margin solution for one of the fastest-growing ecosystems in decentralized finance. Currently, the crypto derivatives sector generates $20B–$30B in annual revenue, and multi-asset margin accounts for over 86% of all trading activity. Their mission is to bridge the gap between diverse collateral types and high-performance trading.

Their platform allows users to post variable forms of collateral without needing to sell their assets for stablecoins. By building sophisticated blockchain-integrated systems "under the hood," they extend liquidity to the venues of their users' choice, bringing the market to them rather than forcing them to navigate multiple fragmented platforms.

As a member of their Product & Platform team, you will build and maintain the applications that power these services. You will collaborate closely with designers, backend engineers, and product managers to deliver responsive, high-performance user interfaces that define the future of DeFi trading.

The Frontend Engineer will be responsible for the full lifecycle of application development, focusing on performance, user experience, and real-time data visualization.

Mercier Consultancy is thrilled to announce an exciting opportunity for Dutch-speaking customer service representatives to work in beautiful Greece! If you are enthusiastic about helping customers and providing excellent support, this position is perfect for you. As a Dutch customer service agent, you will assist clients with their inquiries, resolve issues, and ensure a positive customer experience. This role not only offers the chance to work in a vibrant environment but also allows you to immerse yourself in the rich culture of Greece. Join our team and embark on this exciting adventure!

Key Responsibilities

• Manage incoming customer inquiries and provide accurate information in Dutch.
• Assist customers with product-related questions and troubleshooting.
• Resolve customer complaints efficiently and effectively.
• Maintain a positive customer experience by ensuring timely follow-ups.
• Document all customer interactions in the system accurately.
• Collaborate with team members to enhance the overall customer service process.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.

Key Responsibilities

• Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to telecommunications services, billing, and account issues.
• Handle complaints and technical problems with professionalism and efficiency.
• Document customer interactions accurately for quality assurance and feedback purposes.
• Collaborate with technical teams to address and resolve complex customer issues.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Swedish Customer Advisor, allowing you to work from anywhere in Greece! This role is perfect for individuals who are passionate about customer service and want to provide support to our Swedish-speaking clients from the comfort of their homes. Join our diverse team and help us deliver outstanding service!

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat communications.
• Assist customers with inquiries related to products and services, ensuring their needs are met.
• Troubleshoot and resolve issues efficiently, maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure proper follow-up and record-keeping.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay informed about company products and market trends to provide knowledgeable assistance.

Requirements

Join Mercier Consultancy MD as a Swedish Business Developer in the Travel Industry and immerse yourself in the vibrant culture of Athens! This exciting opportunity is perfect for individuals with a passion for travel and a drive to create innovative business solutions within the travel sector. In this role, you will play a crucial part in expanding our client base and promoting our services to Swedish-speaking clients.

Key Responsibilities

• Identify and establish relationships with potential clients in the travel industry across Swedish-speaking markets.
• Develop and implement effective business development strategies to promote our travel services and solutions.
• Engage with clients to understand their specific travel needs and tailor solutions that enhance their experiences.
• Conduct market research to stay informed about industry trends, competitor activity, and customer preferences.
• Prepare and deliver compelling sales presentations that effectively communicate the value of our offerings.
• Collaborate with internal teams to ensure seamless service delivery and support for clients.
• Achieve and exceed sales targets, contributing to the overall success of the company.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Spanish Customer Advisor specializing in High-End Home Appliances, with the flexibility to work remotely from Greece. If you are passionate about luxury home products and delivering exceptional customer service, we invite you to join our team!

Key Responsibilities

• Provide outstanding customer support to Spanish-speaking clients regarding luxury home appliances via phone, email, and chat.
• Assist customers with inquiries about products, order placements, warranties, and service requests.
• Troubleshoot and resolve any issues to ensure a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with product and service teams to address customer feedback and improve offerings.
• Stay informed about the latest high-end appliance trends and features to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to offer an exciting position for a Norwegian Customer Support Consultant in our Athens office. In this role, you will be the primary point of contact for our Norwegian-speaking customers, helping them with inquiries and ensuring an exceptional service experience in the process.

Key Responsibilities

• Provide exceptional customer support to Norwegian-speaking clients through phone, email, and chat.
• Address inquiries related to products, services, and account issues or concerns.
• Resolve customer complaints with patience and professionalism.
• Document customer interactions accurately for quality assurance and process improvement.
• Collaborate with internal teams to tackle complex issues and improve customer experience.
• Stay informed about the latest product offerings and updates to best assist customers.

Requirements

Become a vital part of Mercier Consultancy MD as an Italian Speaking Parcel Recovery Specialist! This remote position offers you the flexibility to work from anywhere in Greece while playing a crucial role in assisting our Italian-speaking customers in recovering parcels efficiently. If you are passionate about logistics and customer service, this opportunity is perfect for you!

Your Role

As an Italian Speaking Parcel Recovery Specialist, you'll be responsible for managing inquiries related to parcel recovery operations. Your excellent communication skills and problem-solving abilities will help you navigate customer concerns and provide effective solutions.

Key Responsibilities

• Engage with Italian customers to assist with parcel recovery inquiries via phone, email, and chat.
• Provide guidance on recovery procedures and documentation requirements.
• Troubleshoot issues related to lost or damaged parcels and offer effective solutions.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate closely with logistics and support teams to ensure timely parcel recovery.
• Stay updated on company policies and parcel recovery procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is on the lookout for a skilled Italian Social Media Content Moderator to become an integral part of our team in Athens. In this role, you will play a vital part in managing user-generated content across a variety of social media platforms. Your primary goal will be to ensure a positive and inclusive online environment for our Italian-speaking audience while adhering to community guidelines.

Key Responsibilities

• Moderate and assess social media content in Italian, ensuring compliance with established community standards.
• Engage with users through comments and direct messages, responding in a timely and professional manner.
• Identify and report any content that violates community guidelines or exhibits inappropriate behavior.
• Monitor trends in user interaction to provide actionable insights that can enhance moderation strategies.
• Collaborate with the social media and marketing teams to optimize content strategies and improve user engagement.
• Stay informed on the latest trends and best practices in social media and content moderation.

Requirements

Mercier Consultancy MD is looking for an ambitious Italian Sales & Business Development Representative to join our team in Athens. This is an exciting opportunity for individuals who are passionate about sales and eager to contribute to business growth in the Italian market. As a representative, you will be responsible for driving sales initiatives and establishing strong relationships with our clients in Italy.

Key Responsibilities

• Develop and implement effective sales strategies to identify and pursue new business opportunities within the Italian market.
• Engage with potential clients through outreach activities, including phone calls, emails, and networking events.
• Understand client needs and provide customized solutions that align with our service offerings.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with marketing and product teams to enhance positioning and delivery of services to clients.
• Conduct market research to stay informed about industry trends and competitors.
• Achieve and exceed sales targets while contributing to the overall objectives of the team.

Requirements