Mercier Consultancy MD is thrilled to offer a position as a German Customer Support Representative for a premium jewelry and accessories brand, with the flexibility of remote work in Greece. This exciting opportunity is perfect for individuals who are passionate about luxury products and customer service, and who are looking to make a positive impact in a vibrant, creative industry.

Key Responsibilities

• Provide exceptional support to German-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about premium jewelry and accessories, ensuring a thorough and knowledgeable response.
• Handle customer complaints and resolve issues effectively to maintain high levels of satisfaction.
• Document customer interactions meticulously in our CRM system to track feedback and improve services.
• Collaborate with the sales and product teams to ensure seamless order processing and customer interactions.
• Stay updated on product knowledge and market trends to better assist customers and enhance their shopping experience.

Requirements

Finnish-Speaking Customer Support — Live & Work in Athens (with WFH set-up)

Ever dreamed of living somewhere where ancient history, turquoise coastlines, rooftop bars and everyday sunshine are simply… your new normal? Athens isn’t just a city — it’s a lifestyle. And now you can build your career while enjoying it.

Whether you picture yourself working from a cosy apartment in Koukaki, taking your laptop to a café in Pangrati, or joining your team on-site in one of Europe’s most modern office hubs, this role gives you the flexibility to shape your life in Greece the way you want.

This is your chance to combine Finnish language skills with a relaxed Mediterranean routine, a vibrant social scene, world-class food and weekend island trips — all while building global experience with a multinational brand.

What you’ll do (when you’re not exploring Athens):

• Support customers via email, chat and phone
• Communicate with empathy, clarity and professionalism
• Work closely with your team, contributing to a positive and supportive environment
• Focus on quality, problem-solving, and customer loyalty

Requirements

• Fluency in Finnish
• Good English communication skills
• Basic tech confidence (Windows, shortcuts, troubleshooting)
• Soft skills, patience, and a proactive mindset

Benefits

About eJam

eJam is a fast-growing consumer products brand incubator and eCommerce marketing company. We build and scale multiple DTC brands, combining data, creativity, and world-class talent across the globe. Our environment is fast-paced, collaborative, and centered around high ownership.

We are expanding our People team and are looking for a driven, organized, and engaging Recruiter who can spark excitement about eJam while helping us scale world-class teams—across creative, marketing, operations, supply chain, customer experience, data, and leadership roles.

Role Overview

The Recruiter will be the first line of defense for talent entering eJam.
Your core responsibilities include:

Location: On-Site — Santa Ana, California
Department: Product Operations
Salary Range: $70,000 - $80,000 + 10% Performance Bonus

Company Overview

eJam is a consumer products brand incubator operating across direct-to-consumer e-commerce, Amazon and third-party marketplaces, and retail distribution. We move fast, stay lean, and build products consumers love. Every role here matters — and this one keeps the product engine running.

Position Summary

The Product Development Coordinator is the operational hub of our product pipeline. You will manage the flow of information, track project status, coordinate across internal teams and external partners, and ensure nothing falls through the cracks.

This is not an ideation or strategy role. This is a coordination and execution role for someone who thrives on organization, follow-through, and keeping multiple projects moving simultaneously.

You will maintain our project tracking systems, prepare materials for weekly product meetings, track RFQ processes with vendors, and serve as the central point of communication between sourcing, design, and external resources.

Reports to: CEO

Works closely with: Operations, Sourcing, Creative, External Partners

Core Responsibilities

Pipeline & Project Management

GoMining has been building Bitcoin mining infrastructure since 2021. Today, our data centers provide around 1.5% of global BTC mining output.

Our core product is digital miners — assets backed by real mining equipment in our facilities. This makes mining accessible, transparent, and profitable for users worldwide, regardless of technical knowledge or investment size.

As the crypto industry becomes mainstream, we developed a new B2B integration tool:

a loyalty engine that works like “perpetual cashback” for retail customers.

How the product works

• A customer purchases a premium product: jewelry, gadget, car, travel package, etc.
• Together with the purchase, the customer receives a digital miner (embedded in the receipt or provided as a gift).
• The miner starts generating daily BTC rewards directly to the customer’s wallet.

This gives partners:

• A strong competitive advantage,
• A higher-value product offering,
• Long-term customer retention based on continuous BTC accruals.

We are looking for a highly skilled B2B Sales Manager who can build a systematic pipeline of brand partnerships across global markets.

The role combines strategic business development, creative deal-making, and cross-industry expansion.

Start your new adventure with free relocation to a holiday paradise! ✨

Looking for a fresh career start and the chance to live in one of Europe’s most beautiful destination? This is your opportunity. We are hiring German-speaking team members to deliver customer support. No previous experience required, full paid training is provided.

What you will be doing:

• Communicate with customers via phone, chat, and e-mail
• Track and follow up on cases to ensure timely and efficient resolution
• Maintain high customer satisfaction while representing a major brand
• Work toward targets based on client requirements and internal goals

Requirements

• Fluency in German
• Good communication skills in English
• Strong soft skills and problem-solving abilities
• Basic computer literacy and tech curiosity
• Ability to multitask and stay organized
• Team spirit and comfort in a dynamic environment

Benefits

A complete relocation package to Greece at absolutely NO cost to you.
Our client covers your flight tickets, hotel accommodation, and support with the house-search process, ensuring an easy and stress-free start to your new life in Greece.

You will also receive:

Lead Product Designer (Web3/DeFi)

Location: $150K - $200K

Compensation: Remote - US/Europe/Latam/Dubai but must have 5hrs overlap with EST

Join a well-funded, expert-led team building the unified yield engine for the crypto economy. We are creating the platform that intelligently reallocates assets across Decentralized Finance (DeFi) protocols to maximize returns. This is a foundational, fully remote role to own our user experience, brand, and design system from the ground up.

As the Lead Product Designer, you will have immense ownership, responsible for shaping the design of the next generation of our platform. You will build extraordinary, simple, and delightful experiences in a complex Web3 ecosystem. This role is ideal for a designer who thrives on high ambiguity, rapid iteration, and taking full ownership of the design process end-to-end.

The Opportunity:

Mercier Consultancy MD is excited to offer a fantastic opportunity for an Irish Speaking Customer Service Agent based in Sofia, Bulgaria, with a fully paid relocation package! This role allows you to be part of a dynamic team while providing exceptional support to our Irish-speaking clientele.

Responsibilities

• Assist Irish-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing product information.
• Troubleshoot issues and resolve customer complaints with a strong focus on delivering prompt and effective solutions.
• Document customer interactions accurately in the CRM system to ensure consistency and quality service.
• Collaborate with team members to enhance the overall customer experience and share insights for continuous improvement.
• Stay updated on company products and services to provide knowledgeable support to clients.
• Represent the company's brand values and commitment to customer satisfaction in every interaction.

Requirements

Mercier Consultancy MD is excited to offer the position of Danish Speaking Customer Service Agent in Sofia, Bulgaria, with a fully paid relocation package! This unique role allows you to join a multinational team while providing exceptional support to Danish-speaking customers in a thriving work environment.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries related to products and services.
• Provide expert guidance, assist with order placements, and resolve customer complaints efficiently and professionally.
• Document all customer interactions in our CRM system, ensuring accurate records for follow-up and quality assurance.
• Collaborate with team members to enhance service delivery and promote a positive customer experience.
• Stay updated on company offerings and industry trends in order to provide informed assistance.
• Consistently uphold company standards, promoting brand loyalty and customer satisfaction.

Requirements

Ready to swap grey skies for Greek sunshine?

Our client in Greece is partnering with Dyson, one of the world’s most innovative tech brands — and they’re looking for Dutch-speaking Customer Support Specialists who want more than just a job. They want a life abroad.

This is your chance to build an international career while living by the sea, enjoying Mediterranean food, and experiencing a culture where people actually take their coffee breaks seriously.

About the Role
You’ll support Dyson customers and help them get the most out of their products — from troubleshooting to guiding them through features and repairs. No need to be a tech genius from day one; you’ll get full training.

Your Daily Tasks Will Include:

• Handling calls, messages and emails from Dyson users
• Helping with product questions, troubleshooting and usage tips
• Processing warranties, repairs, and replacements
• Recommending products based on customer needs
• Ensuring customers have a smooth, positive experience
• Collaborating with a professional, international team

Requirements

Strong communication skills in Dutch and English

A detail-oriented and problem-solving mindset

Ability to stay calm when things don’t go as planned