Irish Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for an Irish Speaking Customer Service Agent based in Sofia, Bulgaria, with a fully paid relocation package! This role allows you to be part of a dynamic team while providing exceptional support to our Irish-speaking clientele.
Responsibilities
- Assist Irish-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing product information.
- Troubleshoot issues and resolve customer complaints with a strong focus on delivering prompt and effective solutions.
- Document customer interactions accurately in the CRM system to ensure consistency and quality service.
- Collaborate with team members to enhance the overall customer experience and share insights for continuous improvement.
- Stay updated on company products and services to provide knowledgeable support to clients.
- Represent the company's brand values and commitment to customer satisfaction in every interaction.
Requirements