Mercier Consultancy is seeking a talented and experienced Freelance Recruiter to join our dynamic team based in Greece! In this fully remote role, you will play a crucial part in our talent acquisition efforts, utilizing your expertise to connect exceptional candidates with their ideal jobs.

Your Responsibilities:

• Utilize your extensive recruiting knowledge to source, interview, and place top-tier talent across various sectors.
• Develop and maintain strong relationships with both candidates and hiring managers to ensure a seamless recruitment process.
• Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit.
• Manage the full recruitment lifecycle, from job posting to offer negotiation, ensuring an exceptional candidate experience.
• Collaborate closely with hiring managers to understand their specific needs and provide tailored recruitment solutions.
• Stay updated on the latest trends in recruitment and provide insights to improve our processes and strategies.
• Provide regular updates and reports to the management team on recruitment activities and candidate progress.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish.

Key Responsibilities

• Manage inquiries related to subscription services via phone, email, and chat in Swedish.
• Provide information about subscription plans, pricing, and benefits to customers.
• Assist customers with subscription management, including upgrades, downgrades, and cancellations.
• Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction.
• Document customer interactions in the CRM system to maintain accurate records.
• Collaborate with internal teams to enhance customer experience and streamline processes.
• Stay informed about company products and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives at a leading Logistics & Courier Company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about logistics and customer service, and who wish to enhance their professional experience while enjoying the Mediterranean environment.

Key Responsibilities

• Manage customer inquiries related to logistics and courier services via phone, email, and live chat in Danish.
• Provide information on shipping options, delivery timelines, and pricing.
• Assist customers with tracking shipments and resolving any related issues.
• Handle customer complaints and queries effectively, ensuring high levels of satisfaction.
• Document all customer interactions accurately within the CRM system for efficient follow-up.
• Collaborate with logistics teams to streamline operations and enhance customer experience.
• Stay informed about industry trends and company services to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Danish Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from Greece. If you are passionate about e-commerce and customer service, this role is perfect for you! You will be the point of contact for Danish-speaking customers, ensuring that their inquiries and concerns are addressed efficiently while providing an exceptional shopping experience.

Key Responsibilities

• Handle customer inquiries related to the online marketplace, including order management, product information, and returns via phone, email, and live chat in Danish.
• Assist customers with navigating the website and troubleshooting any issues they encounter.
• Resolve customer complaints and provide solutions promptly and effectively.
• Document all customer interactions accurately in our CRM system to ensure proper follow-up.
• Collaborate with internal teams to enhance the customer experience and streamline processes.
• Stay updated on product offerings and marketplace policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with work based in Greece. This role is perfect for individuals who are enthusiastic about e-commerce and customer service. As a representative, you will assist customers in Italian, helping them navigate our online platform, resolve inquiries, and enhance their shopping experience.

Key Responsibilities

• Handle customer inquiries regarding products, orders, and services through phone, email, and live chat in Italian.
• Assist customers with account management, order placement, and payment issues.
• Resolve complaints and provide solutions to ensure a positive customer experience.
• Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
• Work collaboratively with internal teams to ensure customer satisfaction and streamline processes.
• Stay updated on product offerings, promotions, and marketplace policies to provide accurate information.

Requirements

Mercier Consultancy MD is seeking a talented Logistics & Delivery Advisor who is fluent in both French and English to join our team in beautiful Greece! In this role, you will be responsible for ensuring smooth logistics operations and providing outstanding support to our French-speaking clients. This is an exciting opportunity to work in a dynamic environment while making a significant impact on customer satisfaction.

Key Responsibilities

• Deliver exceptional logistical support and customer service to French-speaking clients via phone, email, and chat.
• Coordinate with logistics teams to ensure timely delivery and accurate tracking of shipments.
• Assist customers with inquiries related to their orders, shipping options, and delivery-related issues.
• Document all customer interactions and maintain accurate records using our CRM system.
• Collaborate with various internal teams to streamline processes and improve service efficiency.
• Stay informed about industry standards and best practices in logistics to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Customer Care Agent within our e-commerce division. We are looking for talented individuals who are willing to relocate to Greece, with paid relocation support included. In this role, you will serve as the primary support point for our Italian-speaking customers, helping them navigate our products and services while providing excellent customer care.

Key Responsibilities

• Provide outstanding customer service in Italian through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries related to order placements, product details, and general e-commerce questions.
• Maintain detailed records of customer interactions using our CRM system for tracking and analysis.
• Resolve customer complaints effectively and efficiently to ensure a high level of satisfaction.
• Collaborate with other teams to improve customer experience and streamline service processes.
• Stay informed about product offerings, promotions, and updates in the e-commerce platform.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.

Key Responsibilities

• Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and order-related issues.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Effectively resolve customer complaints and issues, ensuring customer satisfaction.
• Collaborate with other teams to streamline processes and enhance the overall customer experience.
• Stay updated on product offerings, promotions, and company policies to provide informed assistance.

Requirements

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an exceptional Experience Designer to lead the design of cutting-edge digital products across platforms. This role is ideal for a strategic yet hands-on designer who blends deep UX and UI craft with the ability to build and maintain scalable design systems that drive efficiency, consistency, and excellence in execution.

Mercier Consultancy MD is offering exciting Dutch Speaking Jobs in Greece with a fully paid relocation package! This is a fantastic opportunity for Dutch speakers looking to advance their careers in a vibrant work environment while experiencing the beautiful culture and lifestyle of Greece. You will work in a dynamic team, contributing to our customer support or business development efforts, and making a real impact in the company.

Key Responsibilities

• Provide high-quality customer service or business support in Dutch across various communication channels.
• Assist customers or clients with inquiries, enhancing their experience and resolving concerns effectively.
• Document interactions and maintain accurate records in our CRM system for analysis and reporting.
• Collaborate with internal teams to streamline processes and improve service delivery.
• Stay informed about company products and services to provide knowledgeable support.
• Participate in training and team development activities to enhance skills and performance.

Requirements