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Platform Manager - Zoho

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zoho to lead the administration, optimization, and strategic evolution of our Zoho ecosystem. This role is responsible for ensuring system reliability, operational efficiency, and scalable process design across Sales, Operations, Marketing, and Support.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zoho CRM and related Zoho applications—overseeing configuration, integrations, data governance, and long-term platform strategy. This individual partners cross-functionally to translate business requirements into scalable system solutions that support performance visibility, automation, and sustainable company growth.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

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Platform Manager - Zendesk

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zendesk to lead the ownership, optimization, and strategic evolution of our Zendesk environment. This role is responsible for ensuring operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system performance, and actionable reporting insights.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zendesk—overseeing configuration, governance, integrations, and continuous improvement initiatives. This individual partners cross-functionally to translate business needs into efficient, data-driven solutions that enhance agent productivity, strengthen customer experience standards, and support continued growth at DSI.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

telephony system configuration customer experience customer support sales ul scalable manage plan managing integrations business requirement management sale management user role dashboards governance performance reporting continuous improvement logistics translate operational experience design analytical skill manager subject matter enterprise systems operational excellence data ingestion enterprise environment life insurance systems operations collaborate reliable workflows operations knowledge base system system performance knowledge base business intelligence operations sales middleware mobility broadband reporting integrity operational reporting API verbal communication skill systems management zendesk logic automations operational efficiency sale operation coordinate CRM proprietary software integrations
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Platform Manager - Cresta

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Cresta to lead the administration, optimization, and strategic evolution of our Cresta AI platform. This role is responsible for maximizing the platform’s impact across Sales and Support by enhancing agent performance, improving operational efficiency, and strengthening the overall customer experience.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Cresta—overseeing configuration, integrations, analytics, and platform governance. This individual partners cross-functionally with Sales, Operations, Quality, and Training teams to translate business needs into scalable AI-driven solutions, ensuring consistent adoption, measurable performance improvement, and long-term platform value.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

telephony performance improvement leadership customer experience refine ul customer service sales scalable manage plan managing integrations business requirement performance improving sale management dashboards governance troubleshooting reporting tools continuous improvement cross functional collaboration logistics translate operational manager measurable performance subject matter best practice center operations operational excellence sale enablement long term life insurance systems operations support operations analytics workflows stakeholder management coaching effectiveness adoption operations sales mobility broadband verbal communication skill real time quality assurance manage escalations operational efficiency sale operation data mapping coordinate CRM proprietary software integrations
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Dutch Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to present exciting job opportunities for Dutch Speaking professionals in Sofia, Bulgaria! This position offers a chance to work in a vibrant multicultural environment, with all relocation costs fully covered. Join our dynamic team and enhance your career while experiencing the captivating culture and lifestyle of Bulgaria.


Key Responsibilities

  • Engage with Dutch-speaking clients, providing exceptional customer support and assistance via phone, email, or chat.
  • Collaborate with internal teams to resolve customer inquiries and ensure a seamless service experience.
  • Process orders and handle inquiries efficiently, maintaining accurate records of interactions.
  • Provide detailed product information and recommendations to clients, helping them make informed decisions.
  • Stay updated on company offerings and industry trends to better assist customers.
  • Contribute to ongoing improvements in service and operational efficiency.

Requirements

Job Skills

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Danish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD invites you to join our team as a Danish Speaking Professional in the vibrant city of Sofia, Bulgaria! This unique opportunity comes with fully paid relocation to immerse yourself in a new culture while contributing to our mission of exceptional client service. You’ll be at the helm of engaging with our Danish clients, ensuring their needs are met with professionalism and care.


Key Responsibilities

  • Provide exceptional support to Danish-speaking clients through various communication channels including phone, email, and live chat.
  • Assist clients with inquiries, providing clear and accurate information about our services and offerings.
  • Manage customer accounts and ensure seamless transactions, maintaining high standards of accuracy.
  • Identify client needs and offer tailored solutions to enhance their experience with our services.
  • Keep detailed records of client interactions and feedback in our CRM system.
  • Collaborate with team members to streamline processes and enhance overall customer service experience.

Requirements

Job Skills

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Czech Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for a Czech Speaking professional looking to embark on a new adventure in beautiful Sofia, Bulgaria! This role includes fully paid relocation, allowing you to immerse yourself in a vibrant culture while utilizing your language skills to support our clients. As a key member of our team, you will deliver exceptional customer experiences to Czech-speaking clients in various capacities.


Key Responsibilities

  • Assist Czech-speaking clients with their inquiries and provide knowledgeable advice regarding our services and offerings.
  • Manage communications via phone, email, and chat, ensuring all client interactions are handled with professionalism and care.
  • Support the team by processing orders and managing customer requests accurately and efficiently.
  • Develop and maintain relationships with clients to foster loyalty and repeat business.
  • Contribute to internal reporting by documenting customer interactions and outcomes.
  • Participate in training programs to enhance your skills and knowledge of our products and services.

Requirements

Job Skills

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Deutschsprachiger Customer Support Agent für eine Onlinebank in Malta

posted by: spj_bot

Du suchst mehr als nur „einen Job im Kundenservice“?

Wie wäre es damit, eine Karriere im Finanzdienstleistungsbereich aufzubauen – und das auf einer Mittelmeerinsel, wo deine Mittagspause Sonne, Meerblick und Kolleg:innen aus aller Welt beinhalten kann?

Unser Kunde baut sein deutschsprachiges Team in Malta weiter aus und sucht jemanden, der gerne mit Kund:innen arbeitet, ein Verständnis für Vertrieb mitbringt und sich fachlich weiterentwickeln möchte – nicht jemanden, der für immer nur Tickets beantwortet.

Du wirst Teil des deutschen Teams sein und eng mit deinem Team Leader sowie mit bereichsübergreifenden Abteilungen wie Payments und Collections zusammenarbeiten. Deine Arbeit befindet sich direkt im Zentrum der Customer Journey.

Deine Aufgaben:

Job Skills

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Sales Executive

posted by: spj_bot

Alumil, one of the leading manufacturers of architectural aluminum systems, is looking for a dedicated Sales Executive to join our dynamic Sales team. 

Are you ready to make an impact? We're seeking a results-oriented Sales Executive located in the vibrant Los Angeles area to elevate Alumil’s commercial footprint in California. In this role, you will forge powerful connections with developers, dealers, fabricators, and glazing contractors, providing customized solutions and technical support while championing the sales of Alumil’s top-tier European systems.

Key Responsibilities

  • Develop and expand partnerships with window and door dealers, fabricators, architects, and contractors.
  • Identify new business opportunities and drive sales growth in the assigned territory.
  • Promote Alumil’s high-performance aluminum systems with a consultative approach.
  • Provide basic technical support to partners.
  • Represent Alumil USA at industry events, trade shows, and client presentations.
  • Collaborate closely both with the U.S. & international operations teams to deliver excellent customer service.
  • Regularly report sales activity, market trends, and competitive insights.
  • Maintain CRM data accurately and consistently.

 

Qualifications

Job Skills

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Commercial Analytics (Investments) Analyst

posted by: spj_bot

Key Responsibilities

As a Commercial Analytics Analyst, you will play a critical role in supporting and enhancing the Commercial team's strategic efforts by:

· Preparing financial models and conducting in-depth analysis to evaluate various high-stakes transactions, including:

o   Vessel sales and purchases

o   Equity raises

o   Profit-sharing agreements

o   Investment in new maritime technologies

o   Vessel financing and refinancing

· Managing and coordinating various commercial projects to ensure timely and efficient execution

· Preparing presentations for both corporate and project-related initiatives, tailored to different stakeholders

· Maintaining comprehensive records for market research and business intelligence purposes, ensuring access to up-to-date data for decision-making

· Facilitating communication between departments to ensure smooth project flow and alignment across teams

Key Skills & Attributes for Success

To excel in this role, you will need to demonstrate a high level of analytical ability, exceptional attention to detail, and a proactive mindset. Success in this role will depend on your ability to manage complex, high-pressure situations while remaining organized and effective.

Job Skills

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Order Management Specialist

posted by: spj_bot

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

We are seeking an Order Management Specialist to add to our team.  Order Management Specialists are the primary interface with the Planar sales team and customers during all aspects of the order fulfillment process.

What You'll Do:

The Order Management Specialist is responsible for ensuring that the customers’ needs are met, from purchase order receipt to product shipment. Order Management Specialists also build and maintain positive customer relations with both external and internal departments to ensure customer requests are managed appropriately and in a timely manner.

Job Skills

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