Mercier Consultancy MD is excited to present a fantastic opportunity for French Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about science and customer engagement. As a representative, you will provide essential support to clients and partners who are utilizing biotechnology products and services, ensuring communication is seamless and efficient in French.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and technical support via phone, email, and chat in French.
• Educate customers about product features, best practices, and compliance requirements.
• Assist in troubleshooting client issues and liaise with technical teams to find solutions.
• Accurately document customer interactions and follow up to ensure satisfaction.
• Collaborate with sales and product development teams to enhance customer experience.
• Stay updated on industry trends and advancements in biotechnology to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives in the biotechnology industry. This position is well-suited for individuals who are enthusiastic about customer support and have a strong interest in biotechnology. In this role, you will engage with clients and stakeholders in Spanish, providing exceptional service and assistance related to our biotechnology products and services.

Key Responsibilities

• Handle inquiries from customers regarding biotechnology products, services, and compliance via phone, email, and chat in Spanish.
• Provide detailed information to clients on product usage, benefits, and safety regulations.
• Assist in troubleshooting technical issues and coordinate with relevant departments for effective solutions.
• Maintain accurate records of customer interactions and ensure thorough follow-up.
• Collaborate with sales and product teams to enhance customer experience and satisfaction.
• Participate in ongoing training to stay updated on biotechnology advancements and product knowledge.

Requirements

Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
• Provide clear and accurate information about product usage, benefits, and compliance with regulations.
• Assist clients in navigating issues and coordinating with technical teams for resolution.
• Document customer interactions and maintain accurate records in our system.
• Collaborate with sales and product development teams to enhance customer experience.
• Participate in training sessions to stay informed about the latest developments in biotechnology.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and enjoy helping customers through their inquiries. As a key member of our team, you will provide exceptional service to customers in Polish, ensuring they have the information they need to enhance their experience with our offerings.

Key Responsibilities

• Respond to customer inquiries regarding food and beverage products, pricing, and availability via phone, email, and chat in Polish.
• Assist customers with order placement, modifications, and tracking.
• Provide information about product ingredients, nutritional content, and allergen concerns.
• Resolve customer complaints promptly to ensure a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with sales and product teams to enhance customer support and service delivery.
• Stay informed about industry trends and product offerings to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the biotechnology industry. This position offers a fantastic opportunity to join a progressive team committed to delivering high-quality customer support in the biotechnology sector. You will be responsible for assisting clients and partners in navigating our biotechnology products and services, ensuring they receive the necessary support in Polish.

Key Responsibilities

• Respond to customer inquiries related to biotechnology products, services, and application processes via phone, email, and chat in Polish.
• Provide accurate information and guidance to clients on product usage, compliance, and troubleshooting.
• Assist in resolving issues and collaborating with technical teams for effective solutions.
• Document customer interactions meticulously to ensure proper follow-up and service continuity.
• Work closely with sales and product development teams to enhance customer experience.
• Stay updated on the latest biotechnology advancements and regulatory changes to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
• Provide guidance on best practices for using social media platforms effectively.
• Assist users in resolving issues related to account management, content creation, and user engagement.
• Document customer interactions accurately to ensure seamless follow-up and support.
• Collaborate with product teams to relay user feedback and enhance service quality.
• Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Mercier Consultancy MD is excited to offer a position for an Italian speaking Technical Support Agent working remotely from Greece. This role is perfect for individuals who have a strong technical background and are passionate about helping customers resolve technical issues related to our products. As a Technical Support Agent, you will provide critical support for our Italian-speaking clients, ensuring they receive the assistance they need in a timely and effective manner.

Key Responsibilities

• Deliver high-quality technical support to Italian-speaking customers via phone, email, and live chat.
• Diagnose and troubleshoot technical issues with products and software efficiently.
• Guide customers through step-by-step solutions and provide clear instructions.
• Document customer interactions and resolutions accurately in the CRM system.
• Collaborate with engineering and product teams to escalate complex technical problems.
• Stay updated on product changes and technical developments to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for German Speaking Customer Service Representatives in the biotechnology industry. If you have a passion for customer service and a keen interest in biotechnology, this role is an ideal fit for you. As part of our team, you will provide vital support to clients and stakeholders, ensuring they receive comprehensive assistance in their inquiries using your fluency in German.

Key Responsibilities

• Handle customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear and accurate information on product features, applications, and compliance with industry standards.
• Assist customers with troubleshooting and coordinate with technical teams to resolve issues effectively.
• Maintain detailed records of customer interactions and ensure follow-up for customer satisfaction.
• Collaborate closely with sales and product development teams to enhance service delivery.
• Engage in ongoing training to keep up to date with developments in the biotechnology field.

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is seeking a MLOps Engineer who will ensure that PeopleCert’s AI models run reliably, securely, and at scale in production. You’ll design and maintain the pipelines that allow models to be trained, deployed, monitored, and continuously improved. Your mission is to turn prototypes into trusted enterprise services and to keep them healthy once they’re live.  

As a MLOps Engineer, your tasks will include the following:  

• Design, implement, and manage CI/CD pipelines for AI/ML models.  

• Automate deployment workflows for training, testing, and serving models in enterprise environments.  

• Set up monitoring and observability frameworks to detect model drift, bias, and performance degradation.  

• Collaborate with Machine Learning Engineers to transition models from prototype to production.  

• Optimize infrastructure for scalability, performance, and cost efficiency.  

• Ensure compliance with enterprise security, data protection, and regulatory requirements.  

• Document workflows and establish best practices for AI operations.  

About the Role

We are a data science-driven special investigations unit that uses data across employers, insurers, and contractors to prevent fraud in the insurance space, with a focus on workers' compensation and personal injury fraud. We're building smarter, more predictive systems that will shape the future of fraud detection in blue-collar industries.

What We're Looking For

We need a talented Data Scientist to work at the intersection of data and engineering, applying statistical analysis, machine learning, and thoughtful experimentation to uncover fraud and assess labor risk. You should have a strong problem-solving mindset and excellent communication skills.

What You'll Do

• Design and implement statistical models and machine learning algorithms to detect fraudulent patterns.
• Analyze large-scale datasets to derive actionable insights for internal and customer-facing applications.
• Work cross-functionally with leadership, engineering, and users to align data initiatives with business goals.
• Collaborate closely with engineering and product teams to bring data science solutions into production.
• Shape the intelligence layer of our platform by applying thoughtful experimentation and model evaluation techniques.

Requirements