Join Mercier Consultancy MD as a German Speaking IT Support Agent specializing in technology, and take advantage of our paid relocation to Greece! This role is perfect for tech-savvy individuals who enjoy assisting customers and resolving IT challenges. In this position, you will engage with our German-speaking clientele, providing top-notch support for their technical needs and ensuring a seamless experience with our products.

Key Responsibilities

• Deliver exceptional IT support services to German-speaking customers via phone, email, and chat.
• Troubleshoot a variety of technical issues, ensuring timely and effective resolution.
• Translate technical language into customer-friendly terms to facilitate understanding.
• Maintain accurate records of customer interactions and resolutions in our support system.
• Work closely with engineering and product teams to escalate and fix complex issues.
• Keep abreast of new product features and technological advancements to better assist customers.

Requirements

Forward Deployed Engineering Manager

Location: San Francisco, CA (In-person)

On-site | Full-time

Compensation: $150K – $225K • 0.05% – 0.25% Equity

Visa: Will Sponsor

Our client is a high-growth, YC-funded startup in San Francisco building a definitive platform to redefine how engineering teams understand and improve their work. By leveraging modern AI, the organization provides an accurate and actionable view of productivity, impact, and collaboration, moving beyond traditional vanity metrics.

Currently trusted by over 150 customers and experiencing consistent double-digit month-over-month revenue growth, the company has secured a $4.2M seed round from premier venture capital firms. Our client is seeking an exceptional Forward Deployed Engineering Manager to join the core team. This individual will serve as a bridge between the customer and the product, ensuring that users derive maximum value from the platform while directly influencing the company's roadmap and strategy.

Key Responsibilities

Mercier Consultancy MD is thrilled to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a leading AI & Technology Company, based in Greece. This role is ideal for tech-savvy individuals who are passionate about artificial intelligence and dedicated to providing exceptional customer support. As a representative, you will assist customers in Spanish, helping them with inquiries related to AI products and technologies.

Key Responsibilities

• Manage customer inquiries regarding AI solutions, technology products, and account management via phone, email, and chat in Spanish.
• Provide clear and comprehensive guidance on product features, troubleshooting, and user support.
• Assist customers with onboarding processes and ensure a smooth experience with the technology.
• Resolve customer complaints and technical issues promptly, ensuring high levels of satisfaction.
• Document all customer interactions and resolutions in the CRM system for record-keeping.
• Collaborate with product development teams to relay customer feedback and enhance service delivery.
• Stay updated on AI trends and product updates to provide informed assistance to customers.

Requirements

We are looking for a Senior UX/UI Designer who can independently own product design across web and mobile — from discovery and UX logic to visual execution and launch support.

Role Overview

As a Senior UX/UI Designer, you will design end-to-end product experiences and be responsible not only for visuals, but also for UX logic, clarity and overall user experience quality.

Responsibilities:

Product Design & UX Ownership

• Design user flows and interfaces for web and mobile applications.
• Create intuitive, scalable UX for complex product scenarios.
• Own design from early discovery to developer hand-off and post-release improvements.
• Produce high-quality UI layouts, interaction states, and responsive designs.

UX Artefacts & Prototyping

Senior Site Reliability Engineer (Enterprise Platform)

Location: US - Open to Europe if happy to overlap with EST

Remote | Full-time

Compensation: $150K - $200K

Our client is seeking a Senior Site Reliability Engineer (Azure) to architect and scale a robust infrastructure foundation for a high-growth distributed systems platform. This position is critical for ensuring that the platform operates as a secure, scalable, and production-ready environment capable of supporting complex enterprise use cases and high reliability standards.

The successful candidate will take a lead role in designing infrastructure from first principles, bridging the gap between product requirements and technical execution. This is a high-impact opportunity for a seasoned engineer to build greenfield Azure environments and establish operational excellence across a global ecosystem.

Key Responsibilities

As a Senior Product Designer, you will work on core fintech and Web3 products, shaping user experience across web and mobile.

You will lead design initiatives, influence product decisions, and ensure that complex financial mechanics are translated into clear, trustworthy, and intuitive interfaces.

We are looking for a Referral & Ambassador Manager to grow GoMining’s referral ecosystem through ambassadors, communities, bloggers, and influencers.

The main goal of this role is to attract active referrers, help them launch successfully, reach their first purchases, and scale their contribution to revenue. This position combines partnerships, community work, growth experimentation, and structured CRM management.

Responsilities

• Identify and attract ambassadors, community leaders, bloggers, and influencers to join the GoMining referral program.
• Work with crypto communities across X (Twitter), YouTube, Telegram, Discord, and other social platforms.
• Communicate directly with partners: onboarding, explaining product value and referral mechanics.
• Guide partners to their first active referrals and purchases.
• Test and validate hypotheses related to partner types, formats, geographies, and acquisition channels.
• Collect feedback from both active and inactive / declined partners to improve the referral program.
• Maintain and update partner pipelines in CRM systems (Monday CRM is a strong plus).
• Collaborate with affiliate managers, marketing, and product teams to scale referral-driven revenue.

Requirements

GoMining is a global Bitcoin-powered ecosystem building digital asset and infrastructure products for a worldwide audience.
We are looking for an experienced Copywriter to join our Performance Marketing team and help create clear, compelling, and conversion-focused messaging across paid and owned channels.

This role combines creative thinking with performance-driven execution and close collaboration with marketing, product, and design teams.

Responsibilities

Interpret creative briefs and translate them into strong concepts and compelling copy.

Write, edit, and optimize original content for a wide range of formats, including:

• Website pages and landing pages
• Advertising copy
• Creative scripts
• Campaign messaging

Collaborate closely with account managers, designers, marketers, and product teams from concept to final delivery.

Present copy concepts and final materials internally.

Revise and refine copy based on feedback, performance data, and business objectives.

Research and deeply understand user needs, crypto audiences, and market context through:

• Online research and trend analysis
• Existing studies and internal product data
• Collaboration with subject-matter experts and internal stakeholders

Requirements

Senior Backend Engineer (Intents & Order Infrastructure)

Location: Remote - Based in EMEA regions
compensation: $130K - $165K

We are simplifying multi-chain DeFi for traditional financial institutions, fintechs, and service providers. Our platform offers a unified API to access all on-chain liquidity across major blockchains, ensuring the best prices for same-chain and cross-chain swaps. We are a passionate, remote-first team on a mission to enable a fairer, more decentralized world by making complex blockchain technologies accessible to everyone.

We are looking for a Senior Backend Engineer to lead the development and scaling of our core off-chain coordination service. This is a critical infrastructure role, as the Order Server acts as the central hub for the entire Intent lifecycle—from quote aggregation and validation to real-time broadcasting and cross-chain status tracking.

In this role, you will build secure, high-throughput systems using TypeScript and NestJS that allow applications to discover competitive quotes while protecting the network from fraudulent orders. This position is vital for the success of our solver-based architecture and requires a deep focus on security, performance, and reliability.

Key Responsibilities:

Senior AML/KYC Onboarding Manager

Location: Must be based in EST timezone, huge preference for NY Hybrid (office based in Jersey City)

Remote | Full-time

Compensation: $150K - $165K

Our client is a high-growth financial technology firm seeking a highly experienced and detail-oriented Senior AML/KYC Onboarding Manager. This critical role is responsible for leading and managing the institutional customer due diligence and onboarding processes, ensuring the organization maintains the highest standards of compliance with AML, KYC, and broader regulatory requirements.

The ideal candidate brings a sophisticated background in financial crimes compliance and onboarding strategy. This individual will serve as a key leader in enhancing and scaling risk-based onboarding procedures across multiple lines of business, balancing rigorous regulatory adherence with a focus on operational efficiency and a seamless customer experience.

Key Responsibilities