Mercier Consultancy MD is thrilled to offer a position as a German Customer Support Representative for a premium jewelry and accessories brand, with the flexibility of remote work in Greece. This exciting opportunity is perfect for individuals who are passionate about luxury products and customer service, and who are looking to make a positive impact in a vibrant, creative industry.

Key Responsibilities

• Provide exceptional support to German-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about premium jewelry and accessories, ensuring a thorough and knowledgeable response.
• Handle customer complaints and resolve issues effectively to maintain high levels of satisfaction.
• Document customer interactions meticulously in our CRM system to track feedback and improve services.
• Collaborate with the sales and product teams to ensure seamless order processing and customer interactions.
• Stay updated on product knowledge and market trends to better assist customers and enhance their shopping experience.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary

The FP&A Director is responsible for driving financial insight, strategic forecasting, budgeting, unit economics, and performance analysis. This role ensures the company makes data driven decisions and that financial performance aligns with business strategy.

This role does not handle accounting or treasury operations. Instead, they partner with Accounting for accurate data and with Treasury for capital and funding visibility.

Key Responsibilities

1. Planning, Budgeting & Forecasting

. Own the full budgeting cycle and quarterly forecasting.

. Build financial models that incorporate loan flows, payment plans, risk, expected losses, investor economics, and partner commissions.

. Produce long-range strategic plans.

2. Performance Analysis & Reporting

. Lead monthly business reviews with C-level, presenting insights and action points.

Are you excited about diving deep into a specific industry, mastering its challenges, and building a marketing playbook from the ground up?

Keycafe is looking for a Marketing Coordinator who can take ownership of a single vertical — such as vehicle fleets or first responders — and drive end-to-end demand generation. You will research the market, craft strategy, execute campaigns across multiple channels, and ultimately map out the most effective marketing motions for your industry.

You will collaborate closely with Sales, Customer Success, and Product to bring high-quality content and campaigns to life while helping shape the future of our North American marketing efforts. This role requires fluent business English and strong writing abilities.

If you’re a creative, analytical, and detail-oriented marketer who loves testing ideas and producing high-impact assets, we want to hear from you.

Ecosystem & Growth Lead (Web3/DeFi)

Location: Remote - US/Europe/Latam/Dubai but must have 5hrs overlap with EST

Compensation: $200K - $250K

We are hiring on behalf of our client, the team behind the next-generation yield engine for the crypto economy. Their unified infrastructure layer connects deposited capital to the best risk-adjusted yield opportunities across Decentralized Finance (DeFi), continuously and automatically reallocating assets to maximize returns. They are building the "last vault you’ll ever need" and are backed by leading venture capital firms and major blockchain foundations.

As the Ecosystem Lead, you will own our infrastructure's ecosystem-driven growth strategy end-to-end. This is a critical leadership role responsible for driving the adoption of their infrastructure across the broader application landscape. You will scale customer acquisition and growth by identifying, building, and managing strategic partnerships that are crucial to onboarding the next billion people into DeFi.

The Opportunity:

Lead Product Designer (Web3/DeFi)

Location: $150K - $200K

Compensation: Remote - US/Europe/Latam/Dubai but must have 5hrs overlap with EST

Join a well-funded, expert-led team building the unified yield engine for the crypto economy. We are creating the platform that intelligently reallocates assets across Decentralized Finance (DeFi) protocols to maximize returns. This is a foundational, fully remote role to own our user experience, brand, and design system from the ground up.

As the Lead Product Designer, you will have immense ownership, responsible for shaping the design of the next generation of our platform. You will build extraordinary, simple, and delightful experiences in a complex Web3 ecosystem. This role is ideal for a designer who thrives on high ambiguity, rapid iteration, and taking full ownership of the design process end-to-end.

The Opportunity:

GoMining is expanding its presence across East Asia, and we are hiring a Performance Marketing Manager to lead paid user acquisition and revenue growth across Japan, South Korea, and Mainland China.

This role is ideal for a performance expert who deeply understands regional platforms, consumer behavior, and fast-paced growth environments.

Responsibilities

• Own and scale full-funnel paid media campaigns across East Asian platforms, including:
  Google, Meta, TikTok, LINE, Naver, Kakao, WeChat, Baidu, Douyin, XiaoHongShu, and regional ad networks.
• Drive efficient user acquisition, retention, and revenue growth with LTV-based optimization.
• Build and execute testing frameworks: audiences, creatives, bidding strategies, landing pages.
• Manage large monthly budgets while meeting strict CPA, ROAS, and retention KPIs.
• Localize performance strategies in collaboration with creative, analytics, and product teams.
• Develop dashboards, market reports, and performance insights.
• Build relationships with platform partners, local vendors, and regional media agencies.
• Stay ahead of East Asian digital trends, regulations, and platform innovations.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Customer Delight representative for Social Media based in Greece, with paid relocation! This position is perfect for individuals who are passionate about social media and customer engagement. You will be responsible for providing top-notch support while creating delightful experiences for our Dutch-speaking community across various social media platforms.

Key Responsibilities

• Engage with customers on social media channels, responding to inquiries and resolving issues promptly.
• Create and share engaging content that encourages interactions and strengthens our online community.
• Monitor social media trends and customer feedback to continuously improve service delivery.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with the marketing and product teams to ensure alignment in messaging and promotional campaigns.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Advisor for a leading Video Game Brand, located in Greece! This position not only allows you to work in a vibrant and dynamic environment, but also includes relocation support for those currently living outside Greece. If you have a passion for video games and enjoy providing top-notch customer service, we want you on our team!

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients via phone, email, and chat regarding gaming products and services.
• Assist customers with inquiries about video games, consoles, troubleshooting, and account issues.
• Troubleshoot and resolve customer complaints efficiently to enhance user satisfaction.
• Document interactions and maintain comprehensive records in the CRM system.
• Collaborate with product teams to relay customer feedback and support service enhancements.
• Stay updated on the latest gaming trends, products, and industry news to provide informed assistance.

Requirements

At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts.

In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future.

As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working.

Key Responsibilities