Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives for a publicly traded social media company. If you are passionate about social media and enjoy engaging with users to enhance their experience, this role is for you. In this dynamic position, you will be the first point of contact for users, providing support and information while helping to foster a positive online community.

Key Responsibilities

• Assist users with inquiries related to platform features, account management, and community guidelines via phone, email, and chat in Dutch.
• Provide troubleshooting support for technical issues and guide users on best practices.
• Engage with users in a friendly and informative manner, ensuring a positive experience.
• Document user interactions accurately in the CRM system for future reference.
• Collaborate with community managers and product teams to address user feedback and improve the platform.
• Stay current on platform updates and industry trends to effectively assist users.

Requirements

GoMining is seeking a talented DevOps/SRE Engineer to join our team, ensuring the reliability, scalability, and security of our advanced crypto and fintech products.

This role is ideal for professionals passionate about building robust infrastructure, streamlining CI/CD processes, and maintaining high-availability systems in fast-paced, technology-driven environments. You will play a pivotal role in optimizing system performance, automating operations, and enhancing the resilience of our services.

We are looking for someone who brings technical expertise, problem-solving skills, and innovation to the table.

Responsibilities:

Infrastructure Development & Maintenance

• Design, deploy, and maintain Kubernetes clusters, virtual machines, and local infrastructure.
• Develop and enhance platform architectures with a focus on scalability, reliability, and security.
• Apply DevOps principles across product teams to improve the Software Development Life Cycle (SDLC).

Application Support & Collaboration

• Develop and support business-critical applications.
• Collaborate with developers to streamline features and resolve operational issues.
• Ensure reliable application operations using modern SRE practices (SLI, SLO, Error Budgets).

Automation & CI/CD

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about supporting clients in a cutting-edge field and are dedicated to providing outstanding customer experiences. As a representative, you will assist customers with inquiries related to our biotechnology products and services, ensuring they receive the assistance they need in Slovak.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products and services through phone, email, and chat in Slovak.
• Provide detailed information about product features, usage, and compliance requirements.
• Collaborate with technical teams to troubleshoot issues and provide effective solutions.
• Document customer interactions accurately and follow up to ensure ongoing satisfaction.
• Work closely with sales and product teams to enhance the customer care experience.
• Stay up to date with biotechnology advancements and product offerings to assist clients effectively.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for an Italian Speaking Business Development Sales Representative to join our team in Athens. This role is perfect for proactive individuals who have a strong background in sales and a passion for business development. As a key member of our sales team, you will focus on expanding our client base and promoting our services to Italian-speaking markets.

Key Responsibilities

• Identify new business opportunities through lead generation and networking within Italian-speaking markets.
• Engage with potential clients to understand their needs and present tailored solutions that align with our services.
• Build and maintain strong relationships with clients, ensuring their ongoing satisfaction and loyalty.
• Conduct market research to stay informed about industry trends and competitor activities.
• Prepare and deliver persuasive sales presentations to potential clients.
• Collaborate with marketing and product teams to enhance service offerings and client relations.
• Meet and exceed sales targets to contribute to the overall success of the company.

Requirements

Mercier Consultancy MD is excited to announce a position for Swedish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is an excellent opportunity for individuals who are passionate about education and technology, and who are eager to support learners in achieving their educational goals. As a Customer Service Representative, you will assist students and educators with inquiries regarding e-learning platforms and educational resources in Swedish.

Key Responsibilities

• Handle customer inquiries related to education services, course offerings, and the e-learning platform via phone, email, and chat in Swedish.
• Provide guidance on the use of e-learning tools, enrollment processes, and access to resources.
• Assist customers with troubleshooting issues and provide effective solutions.
• Document customer interactions thoroughly to maintain accurate records.
• Work closely with product teams to stay informed about new features and updates.
• Collaborate with educators and administrators to enhance user experience and engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media platforms and enjoy helping users navigate their experiences. As a customer service representative, you will assist customers in Finnish, providing support and resolving inquiries related to social media services.

Key Responsibilities

• Manage customer inquiries related to social media features, account management, and troubleshooting via phone, email, and chat in Finnish.
• Provide guidance on platform functionalities, privacy settings, and community standards.
• Assist users with account creation, issues with logins, and general navigation of the platform.
• Effectively resolve user complaints and feedback to ensure customer satisfaction.
• Document all customer interactions accurately in the CRM system for follow-up and future reference.
• Collaborate with technical support and product teams to enhance user experience and service delivery.
• Stay informed on social media trends and updates to provide relevant and accurate information to users.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Finnish Speaking Customer Service Representatives in the biotechnology industry. This role presents a unique opportunity to support clients in navigating the complex world of biotechnology products and services. If you possess a strong customer service ethos and a passion for biotechnology, we encourage you to apply and be part of our supportive team.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and protocols via phone, email, and live chat in Finnish.
• Provide clear and accurate information to clients about product usage, compliance, and industry guidelines.
• Assist with troubleshooting and coordinate with technical teams to resolve customer queries.
• Accurately document customer interactions and ensure timely follow-ups.
• Work alongside sales and product teams to enhance customer experience and satisfaction.
• Stay updated on industry developments and training opportunities to better assist clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the biotechnology industry. This position is ideal for individuals who are passionate about customer service and eager to support the innovative field of biotechnology. In this role, you will assist clients by providing accurate information and resolving issues, all while communicating effectively in Italian.

Key Responsibilities

• Respond to customer inquiries about biotechnology products and services via phone, email, and live chat in Italian.
• Educate customers about product features, applications, and compliance requirements.
• Assist in troubleshooting and resolving product-related issues in collaboration with technical departments.
• Document all customer interactions and maintain accurate records in the customer relationship management (CRM) system.
• Provide feedback to product teams to improve service offerings and customer experience.
• Stay up-to-date with industry trends and advancements in biotechnology to support customer needs effectively.

Requirements

Mercier Consultancy MD is excited to offer a rewarding position for German Speaking Customer Service Representatives in the biotechnology industry. This role is ideal for individuals with a passion for science and a strong commitment to delivering outstanding customer support. In this position, you will assist clients in understanding and utilizing our biotechnology products and services, providing essential information and support in German.

Key Responsibilities

• Manage customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear explanations of product features, usage instructions, and compliance with industry regulations.
• Assist in troubleshooting technical issues and collaborate with scientific teams for solutions.
• Document all customer interactions accurately and maintain client records in the CRM system.
• Work closely with sales and product development teams to enhance customer experience and satisfaction.
• Stay up-to-date with industry trends and advancements to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking B2B Sales Agent based in Athens, offering a competitive salary of 2000 Euro per month. This position is ideal for driven individuals with a passion for sales and a strong command of the German language. As a B2B Sales Agent, you will be responsible for building and maintaining relationships with business clients, helping them discover solutions that meet their needs.

Key Responsibilities

• Identify and engage potential B2B clients in the German-speaking market through various outreach strategies.
• Conduct presentations and demonstrate the value of our products and services to prospects.
• Manage the entire sales process, from lead generation to closing deals.
• Build and maintain long-term relationships with clients to ensure continued business success.
• Collaborate with marketing and product teams to align sales strategies with business objectives.
• Provide feedback from clients to inform product development and enhance service offerings.
• Meet and exceed sales targets and contribute to overall team performance.

Requirements