Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.

Key Responsibilities

• Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
• Provide assistance in troubleshooting technical issues and offering solutions.
• Educate customers on product features and benefits to enhance their experience.
• Record customer interactions accurately within the CRM system and follow up as necessary.
• Collaborate with technical support and product teams to resolve complex customer issues.
• Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services.

Key Responsibilities

• Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese.
• Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience.
• Provide troubleshooting assistance and technical support for electronic devices.
• Document all customer interactions accurately within the CRM system.
• Collaborate with technical support and product teams to relay customer feedback and enhance service delivery.
• Stay informed about new products, trends, and updates within the consumer electronics industry.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives at an innovative E-commerce Company based in Greece. This role is ideal for customer-oriented individuals who are enthusiastic about e-commerce and eager to assist customers with their shopping experience. You will connect with customers in Norwegian, providing them with excellent support and guidance as they navigate our online platform.

Key Responsibilities

• Handle customer inquiries regarding orders, product information, and shipping details via phone, email, and live chat in Norwegian.
• Assist customers with account management, including creating accounts, tracking orders, and processing returns.
• Provide solutions to customer issues, ensuring a seamless shopping experience.
• Document customer interactions accurately within our CRM system.
• Collaborate with logistics and product teams to resolve customer concerns effectively.
• Stay informed about company offerings and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch-speaking Customer Service Representatives to join a leading tech company in Bulgaria, with paid relocation included! This position is perfect for enthusiastic individuals who are passionate about technology and committed to delivering exceptional customer support. In this role, you will provide assistance to customers seeking solutions, advice, and information about our tech products and services in Dutch.

Key Responsibilities

• Handle customer inquiries regarding tech products, software solutions, and services via phone, email, and chat in Dutch.
• Provide prompt and accurate information to help customers troubleshoot issues and optimize their product usage.
• Assist in account management, billing inquiries, and service inquiries to ensure a seamless customer experience.
• Document customer interactions accurately within our CRM system.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed on the latest product updates and technology trends to offer informed assistance and advice.

Requirements

We are looking for a Customer Success Manager / VIP Sales who will help us build strong relationships with key clients, increase sales, and provide a high level of service. If you know how to sell, find a personal approach to clients, and want to work in a fast-growing crypto industry — this role is for you!

Responsibilities:

• Actively sell GoMining products and services to VIP clients using a personal approach.
• Build trust with clients, understand their needs, and offer the right solutions.
• Provide premium support and help clients quickly via chat, messengers, and email.
• Work with CRM systems (HubSpot, Salesforce, etc.), update the client base, and track all interactions and deals.
• Work with marketing and product teams to improve the client experience.
• Analyze client behavior and suggest ways to increase their activity and LTV.
• Make sure all client requests are completed and satisfaction stays high.
• Find opportunities for upsell and cross-sell with existing clients.

Requirements

Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.

Key Responsibilities

• Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
• Guide customers through software installations, configurations, and functionalities.
• Resolve technical issues and provide solutions to enhance user experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 225 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About The Job:

As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You’ll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business!

Mercier Consultancy MD is searching for a dedicated Polish Speaking Technical Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals with a passion for technology and customer service, as you will assist our Polish-speaking clients in resolving technical issues related to our products and services. If you enjoy problem-solving and helping others, this position is the perfect fit for you!

Key Responsibilities

• Provide outstanding technical support to Polish-speaking customers through various channels, including phone, email, and chat.
• Diagnose and troubleshoot technical problems effectively and efficiently.
• Guide customers step-by-step through their technical inquiries and provide clear instructions.
• Document customer interactions and technical issues accurately in the CRM system.
• Collaborate with engineering and product teams to escalate complex problems and ensure timely resolutions.
• Stay updated on product knowledge and enhancements to deliver accurate information to customers.

Requirements

Senior Software Engineer (Full Stack, Functional)

Full-time

Remote (US/NY Overlap Required)

We are an early-stage company building a comprehensive online community platform from first principles. We are looking for a highly autonomous Senior Software Engineer to be a foundational member of our engineering team, contributing significantly to product direction and building scalable systems.

As a Senior Software Engineer, you'll be a generalist responsible for the entire feature lifecycle, from scoping and architecture to production deployment and scaling. You will primarily work with TypeScript and functional programming patterns to create high-quality, maintainable code.

What you'll do:

Senior Full Stack Engineer (Frontend-Centric) - AI Marketing & Data Platform

Location: Remote - US or Canada

Compensation: $180,000 – $270,000

We are a high-growth, $1.2B-valued company that pioneered the Composable Customer Data Platform (CDP), empowering every business user to take action on their data. We are building the next generation of marketing products, including an AI Decisioning platform that allows marketers to set goals for AI agents to personalize customer interactions. We are seeking a Senior Full Stack Engineer (70-80% Frontend) to develop the intuitive, interactive interface that makes advanced AI and deep analytics accessible to non-technical users.

You will be instrumental in the end-to-end design and implementation of highly interactive user interfaces for a new era of marketing and growth products. This is a frontend-centric role that requires strong architectural ownership, proficiency in modern web stacks, and a solid understanding of backend API design to integrate complex machine learning models into intuitive user experiences.

On a typical day, you will: