Our team is working on providing a quality assurance for a set of services that support the company's operational activities starting from the gaming platform itself, back-offices, APIs and ending with our websites. We are a team that is working towards step-by-step improvement of our job processes.

We are looking for a team member who would be able to perform manual testing of web interfaces and API methods.

We work remotely, formal meetings are kept to a minimum - one stand-up per week, and the rest according to the work needs. Our focus is the balance between product quality and results for the business, to maintain the project's long-term sustainability and the team's great mood in the process.

We strive to deliver a product that we can be proud of :)

Requirements

3+ years experience in manual testing;

Experience with API tests, functional testing and logging;

Basic knowledge of coding principles;

Decent level of experience based testing;

Good level of written English;

Ability to efficiently organise your own working hours.

Responsibilities

UI/UX/functionality testing of our web interfaces (focus on functionality);

API methods testing;

Test cases and technical documentation writing;

Collaboration with team members on different work aspects.

Technology stack
Jira;

Testrail/Testmo;

At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts.

In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future.

As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working.

Key Responsibilities

AI Innovation Specialist - Intelligent Automation

Location: Remote (Must work US Central Timezone)

Employment Type: Full-time

Compensation: $150K - $200K

We are a rapidly growing, tech-enabled global company in the Hospitality and Real Estate space, seeking an AI Innovation Specialist to drive operational excellence through intelligent automation and process improvement.

This role sits at the critical intersection of Engineering and Business Intelligence, where you will leverage cutting-edge AI and modern automation technologies to transform how we work. Your mission is to identify, design, and implement scalable, automated solutions that reduce manual workload and enhance productivity across all departments—from Operations and Guest Services to Finance and HR.

What You'll Do:

Mercier Consultancy MD is excited to offer fantastic Swedish Speaking Customer Service positions in the stunning country of Greece, inclusive of a fully paid relocation package! This is a wonderful opportunity to further your career while soaking in the rich culture and breathtaking scenery that Greece provides.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize the growth and satisfaction of our employees. Become a part of our dedicated team, where your contributions will directly impact our customers' experiences and overall service quality.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in navigating our products and services, providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure all needs are addressed.
• Collaborate with team members and other departments to enhance service delivery and improve customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer Spanish Speaking Customer Service positions in the picturesque country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the stunning landscapes and rich heritage that Greece has to offer.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a supportive and vibrant work environment. Join our team of dedicated professionals and play a vital role in delivering outstanding service to our customers.

Key Responsibilities

• Provide exceptional support to Spanish-speaking customers via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in understanding our products and services, providing clear and accurate information.
• Resolve customer inquiries and complaints promptly to maintain high satisfaction levels.
• Maintain accurate records of customer interactions and ensure follow-up for continued satisfaction.
• Collaborate with team members and other departments to enhance service quality and efficiency.
• Stay updated on company offerings and industry trends to provide effective customer support.

Requirements

Mercier Consultancy MD is excited to present fantastic Norwegian Speaking Customer Service positions in the beautiful setting of Greece, along with a fully paid relocation package! This opportunity allows you to build your career while enjoying the rich history and breathtaking scenery of Greece.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees' growth and ensure a positive and collaborative work environment. Join our dedicated team and contribute to delivering outstanding service to our customers.

Key Responsibilities

• Deliver exceptional support to Norwegian-speaking customers via phone, email, and chat, ensuring each interaction is handled with professionalism and care.
• Guide customers in understanding our products and services by providing clear and accurate information.
• Efficiently resolve customer inquiries and complaints to uphold our commitment to customer satisfaction.
• Document all customer interactions accurately and follow up to ensure their needs are fully addressed.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay informed about company offerings and industry developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer Finnish Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This is a unique opportunity to advance your career while experiencing the rich culture and breathtaking landscapes that Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a positive and supportive work environment. By joining our team, you will be an integral part of a company that values customer satisfaction and employee growth.

Key Responsibilities

• Provide exceptional support to Finnish-speaking customers via phone, email, and chat, ensuring a friendly and professional service.
• Assist customers in understanding our range of products and services, offering clear and helpful guidance.
• Address and resolve customer inquiries and complaints promptly to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure their ongoing needs are met.
• Collaborate with team members and other departments to enhance overall service quality.
• Stay updated on company offerings and industry trends to provide effective assistance.

Requirements

Mercier Consultancy MD is excited to offer rewarding Danish Speaking Customer Service positions in the magnificent country of Greece, complete with a fully paid relocation package! This is an incredible opportunity to enhance your career in a vibrant and culturally rich environment.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a supportive and inclusive work environment. Join our dynamic team and contribute to providing exceptional customer service while enjoying a unique cultural experience in Greece.

Key Responsibilities

• Deliver top-quality support to Danish-speaking customers through various channels including phone, email, and chat with a focus on professionalism and friendliness.
• Guide customers in navigating our products and services by providing clear and helpful information.
• Swiftly resolve customer inquiries and complaints to maintain high levels of customer satisfaction.
• Accurately document customer interactions and conduct timely follow-ups to ensure all needs are addressed.
• Collaborate with team members and other departments to enhance service delivery and customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer outstanding Croatian Speaking Customer Service positions in the stunning country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the vibrant culture and breathtaking scenery Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees and foster a collaborative and supportive work environment. You will become an integral part of a dynamic team dedicated to delivering exceptional service and ensuring client satisfaction.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels, including phone, email, and chat, ensuring a friendly and professional tone.
• Assist customers in understanding our products and services by delivering clear and informative guidance.
• Address and resolve customer inquiries and complaints swiftly to ensure high levels of satisfaction.
• Accurately document customer interactions and follow up to ensure their needs are fully met.
• Collaborate with team members and other departments to improve service delivery and customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is delighted to offer Slovak Speaking Jobs in vibrant Sofia, Bulgaria, with a fully paid relocation package! We are seeking enthusiastic individuals who are fluent in Slovak and eager to embark on an exciting career adventure. This position is ideal for those looking to immerse themselves in a new culture while contributing to our dynamic team.

Key Responsibilities

• Engage with Slovak-speaking customers via various communication channels, providing exceptional service and support.
• Assist customers with inquiries, issues, and product information, ensuring a positive customer experience.
• Document all interactions and feedback accurately in our CRM system for continuous improvement.
• Collaborate with team members across departments to deliver effective solutions to customer queries.
• Participate in training and professional development programs to enhance service delivery and product knowledge.
• Stay updated on industry trends and company offerings to provide informed assistance to clients.

Requirements