Mercier Consultancy MD is excited to offer Dutch Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to advance your career while enjoying the beautiful surroundings of Greece. We are looking for enthusiastic individuals who are fluent in Dutch and eager to contribute to our customer care team or various specialized roles across our company.

Key Responsibilities

• Provide exceptional customer support and service in Dutch through various communication channels.
• Assist clients with inquiries, concerns, and product information while maintaining a high level of customer satisfaction.
• Document and manage customer interactions in our CRM system for efficient service delivery.
• Collaborate with different departments to streamline processes and resolve issues swiftly.
• Stay informed about company products, services, and industry trends to effectively assist clients.
• Participate in team meetings and contribute to continuous improvement initiatives.

Requirements

Trader Analyst - High-Performance On-Chain Market Maker

Location: Remote - Must be able to work PST hours - so preference is US/South America & New Zealand based candidates.

Compensation: $75K - $100K

We are a stealth, on-chain, Solana-focused low-cap market maker: a private, tight-knit team obsessed with performance, precision, innovation, and absolute excellence. We operate fast, stay quiet, and execute aggressively. If you thrive in an elite environment where growth is earned, not given, you will fit in.

We are seeking a Trader Analyst to operate at the intersection of execution trading, liquidity strategy, and client advisory. This high-impact role balances direct client communication with hands-on, high-speed trading execution in low-cap crypto assets.

The Trader Analyst will be responsible for balancing key client-facing communication, strategic analysis, and disciplined trading execution in a fast-paced, 7-day market environment.

Senior Executive Assistant to General Partner - Investment Firm

Compensation: $125K - $150K

Location: New York City, USA (Fully Office-Based Required)

Join a global investment firm specializing in ecosystem growth, working closely with a diverse portfolio of 90+ companies. Our team is composed of technical operators and strategic thinkers dedicated to being the most founder-friendly and helpful source of capital in the market.

We are seeking a high-caliber Senior Executive Assistant (Senior EA) to work closely with our General Partner (GP), ensuring seamless progress and maximum efficiency across his day-to-day investment activities and strategic initiatives. This is a critical, high-touch role that requires exceptional organizational skills and discretion.

As the Senior EA to the General Partner, you will act as a trusted partner, gatekeeper, and organizational backbone, allowing the GP to focus on high-value investment decisions.

Senior Frontend Engineer - High-Performance Financial Platform

Location: New York City (Office)

Compensation: $185K - $250K

Join the Product & Platform team at a high-growth crypto derivatives exchange that is rapidly capturing market share in a multi-billion dollar annual sector. We are focused on building cutting-edge blockchain-backed financial products, starting with a multi-asset margin feature that will allow users to post variable forms of collateral. This feature is vital, as multi-asset margin comprises over 86% of accounts in the crypto industry.

You will play a key role in building and maintaining the applications that power our services. You will collaborate closely with designers, backend engineers, and product managers to deliver responsive, accessible, and high-performance user interfaces that bring complex financial tools directly to our users.

The Senior Frontend Engineer will be responsible for the full lifecycle of application development, focusing on performance, user experience, and real-time data visualization.

Mercier Consultancy is thrilled to announce an exciting opportunity for Dutch-speaking customer service representatives to work in beautiful Greece! If you are enthusiastic about helping customers and providing excellent support, this position is perfect for you. As a Dutch customer service agent, you will assist clients with their inquiries, resolve issues, and ensure a positive customer experience. This role not only offers the chance to work in a vibrant environment but also allows you to immerse yourself in the rich culture of Greece. Join our team and embark on this exciting adventure!

Key Responsibilities

• Manage incoming customer inquiries and provide accurate information in Dutch.
• Assist customers with product-related questions and troubleshooting.
• Resolve customer complaints efficiently and effectively.
• Maintain a positive customer experience by ensuring timely follow-ups.
• Document all customer interactions in the system accurately.
• Collaborate with team members to enhance the overall customer service process.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.

Key Responsibilities

• Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to telecommunications services, billing, and account issues.
• Handle complaints and technical problems with professionalism and efficiency.
• Document customer interactions accurately for quality assurance and feedback purposes.
• Collaborate with technical teams to address and resolve complex customer issues.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Become a vital part of Mercier Consultancy MD as an Italian Speaking Parcel Recovery Specialist! This remote position offers you the flexibility to work from anywhere in Greece while playing a crucial role in assisting our Italian-speaking customers in recovering parcels efficiently. If you are passionate about logistics and customer service, this opportunity is perfect for you!

Your Role

As an Italian Speaking Parcel Recovery Specialist, you'll be responsible for managing inquiries related to parcel recovery operations. Your excellent communication skills and problem-solving abilities will help you navigate customer concerns and provide effective solutions.

Key Responsibilities

• Engage with Italian customers to assist with parcel recovery inquiries via phone, email, and chat.
• Provide guidance on recovery procedures and documentation requirements.
• Troubleshoot issues related to lost or damaged parcels and offer effective solutions.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate closely with logistics and support teams to ensure timely parcel recovery.
• Stay updated on company policies and parcel recovery procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is proud to announce an opening for an Italian Customer Support Representative for a leading booking site specializing in car rentals, based in the beautiful city of Athens, Greece. In this role, you will be instrumental in assisting Italian-speaking clients, providing them with exceptional support and information to enhance their car rental experience.

Key Responsibilities

• Offer dedicated customer support to Italian-speaking clients through phone, email, and chat regarding car rental inquiries and bookings.
• Provide accurate information about rental policies, vehicle options, and pricing to facilitate informed decision-making.
• Resolve customer complaints and issues swiftly, ensuring high levels of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system for quality assurance.
• Work closely with the bookings and reservations team to manage and confirm customer orders efficiently.
• Stay updated on company services and the latest trends in the car rental market to provide relevant information to customers.

Requirements

Mercier Consultancy MD is seeking a dedicated Italian Customer Support Agent to join our team in the Courier & Delivery Services sector. This remote position is based in Greece and offers the opportunity to assist our valued Italian-speaking clients while working from home. As a Customer Support Agent, you will play a crucial role in ensuring a seamless experience for customers utilizing our delivery services.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and live chat platforms.
• Assist customers with inquiries about courier services, delivery timelines, and package tracking.
• Resolve customer complaints and issues effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions and resolutions in our CRM system for future reference.
• Coordinate with logistics teams to manage customer expectations and address any service disruptions.
• Stay up-to-date with service offerings and company policies to provide accurate information and support.

Requirements

Mercier Consultancy MD is on the lookout for a committed Flemish Customer Experience Representative to work remotely from Greece. This position offers the opportunity to connect with clients from the comfort of your own home while ensuring they receive the highest level of service. The ideal candidate will be fluent in Flemish and passionate about creating positive customer experiences.

Key Responsibilities

• Communicate effectively with customers via phone, email, and chat in Flemish to resolve inquiries and concerns.
• Deliver exceptional service by understanding customer needs and providing tailored solutions.
• Manage customer complaints gracefully, ensuring quick resolution and maintaining satisfaction.
• Accurately document all customer interactions in our system for enhanced service and follow-up.
• Work collaboratively with team members to continuously improve service quality and customer satisfaction.
• Maintain a current understanding of all products and services to better assist customers.

Requirements