Mercier Consultancy MD is proud to announce an opening for a German Speaking Customer Support Representative specializing in food delivery services, based in the beautiful country of Greece. This position is ideal for individuals who are passionate about customer service and food-related industries, providing excellent support to our German-speaking clients.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
• Address inquiries concerning orders, menu options, delivery tracking, and service policies with accuracy and professionalism.
• Resolve customer issues and complaints efficiently to ensure high levels of satisfaction.
• Document customer interactions and feedback in our CRM system to improve service delivery.
• Collaborate with the logistics and culinary teams to enhance the overall customer experience.
• Stay informed about food safety regulations and menu updates to provide knowledgeable assistance.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join DOF as our new Warehouse Assistant!

DOF Australia Pty Ltd is seeking a Warehouse Assistant to join our team at our Kewdale Warehouse.

About the role

Reporting to the Logistics, Assets and Warehouse Manager and working closely with the Warehouse Team, the Warehouse Assistant will support the coordination of equipment for project activities. This role will involve maintaining logistics and customs requirements for shipments to and from Australian and international ports, ensuring compliance with DOF and client requirements. The Warehouse Assistant will also support the safe and proper storage of items, assist with general warehouse maintenance, and generate invoices and reports.

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

ABOUT US: 

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 8 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is excited to present a wonderful opportunity for Italian Speaking Customer Service Representatives for a thriving E-Commerce Platform, with the opportunity to work in beautiful Greece. This role is tailored for individuals who are passionate about e-commerce and dedicated to providing exceptional customer service support. As a representative, you will assist customers in Italian, guiding them through their online shopping experience and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries regarding products, orders, shipping details, and returns via phone, email, and chat in Italian.
• Provide detailed information about product features, pricing, and promotions to enhance the customer shopping experience.
• Assist customers with order modifications, cancellations, and tracking information.
• Resolve customer complaints promptly and effectively, ensuring a positive shopping experience.
• Document all customer interactions and feedback in the CRM system for future reference and follow-up.
• Collaborate with logistics and fulfillment teams to address any order-related issues and improve service delivery.
• Stay updated on product offerings and e-commerce trends to provide relevant and timely assistance.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking for a WMS Support Engineer to join our team at our offices in Attika.

Mercier Consultancy MD is seeking a skilled German Speaking Support Agent specializing in Logistics to join our vibrant team in Greece. This role is perfect for individuals who are passionate about customer support and have a keen interest in logistics and supply chain management. As a key member of our support team, you will assist our German-speaking clients, ensuring they receive prompt and effective support regarding our logistics services.

Key Responsibilities

• Provide exceptional customer service to German-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to logistics services, including shipment tracking, delivery options, and service policies.
• Effectively manage and resolve customer complaints to maintain high satisfaction levels.
• Document all customer interactions accurately in our CRM system to ensure comprehensive support.
• Collaborate with logistics and operations teams to provide timely solutions and updates to clients.
• Stay informed about service offerings, industry trends, and company policies to provide accurate information.

Requirements

The Administrative Specialist provides high‑level administrative, operational, and organizational support to ensure the efficient functioning of day‑to‑day activities. This role is responsible for managing workflow, coordinating communications, organizing information, and supporting projects across the department or organization. The ideal candidate is detail‑oriented, proactive, resourceful, and able to handle multiple priorities with professionalism and discretion.

Administrative & Office Support

• Manage calendars, schedule meetings, and coordinate appointments and logistics.
• Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
• Maintain electronic and physical filing systems to ensure accuracy, accessibility, and confidentiality.
• Handle incoming calls, emails, and inquiries, responding or routing as appropriate.
• Order and maintain office supplies, equipment, and materials.

Project & Process Support

• Assist with planning and execution of department or cross‑functional projects.
• Develop and maintain tracking sheets, reports, and documentation.
• Support process improvements by identifying gaps and recommending enhancements.
• Coordinate travel arrangements and prepare travel itineraries and expense reports.

Data & Record Management

Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Service Representatives for a Food Delivery Platform based in Bulgaria. This role is perfect for individuals who are passionate about food and customer service, providing support to customers to ensure a delightful dining experience. As a representative, you will assist Dutch-speaking customers across various channels, ensuring their orders and inquiries are handled efficiently.

Key Responsibilities

• Manage customer inquiries related to food delivery services, order processing, and account issues via phone, email, and chat in Dutch.
• Provide information on menu items, delivery options, and promotions to customers.
• Assist with order placements, modifications, and cancellations, ensuring a seamless experience.
• Resolve customer complaints and issues promptly, demonstrating a strong commitment to customer satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and improvement purposes.
• Collaborate with logistics and support teams to ensure timely and accurate order fulfillment.
• Stay informed about the food delivery industry trends and company offerings to enhance customer interactions.

Requirements