Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Mercier Consultancy MD is excited to invite applications for the position of French Speaking Fraud Investigator, with the opportunity to work in the vibrant city of Sofia, Bulgaria. We offer a fully paid relocation package to ensure a smooth transition for you! In this critical role, you will help protect our clients by investigating fraudulent activities and ensuring the integrity of our services.

Key Responsibilities

• Conduct thorough investigations into suspected fraudulent activities while utilizing analytical skills to determine outcomes.
• Review and analyze documentation and data to identify patterns or anomalies that may indicate fraud.
• Collaborate with cross-functional teams to develop and implement effective fraud prevention strategies.
• Engage with clients to gather necessary information and provide updates on investigations.
• Prepare detailed reports summarizing findings, actions taken, and suggestions for future prevention measures.
• Stay up-to-date with industry trends in fraud prevention and detection to enhance investigative methods.

Requirements

Key Responsibilities: 

·          Review and Draft AutoCAD Drawings, including – signal & power flow, mechanical, elevation, presets & layouts

·          Work with Planar Sales team to define scope of project and details to provide accurate drawings

·          Revise drawings as needed as project changes/grows

·          Support the Design Team with additional tasks such providing updates internally & externally, data configuration, short-term objectives

Key Relationships:

·         Design Team

·         Application Engineers & Sales Team Members

·         Project Managers

·         Contractors

Knowledge, Skills & Abilities: 

·         Excellent interpersonal communication, time management, and decision-making skills are essential

·         Ability to learn Planar products and uses quickly – previous knowledge a plus!

·         Familiarity with SharePoint and systems related to SharePoint like Power Automate & Power Flow

·         Excellent written and oral communication skills and demonstrated ability to communicate appropriate information to customers and team members in a professional manner

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

Tier IV Agent 

The Tier IV Support role serves as the highest level of frontline escalation within LawnStarter’s Customer Service Operations department. This role is responsible for managing the company’s most complex, sensitive, and high impact workflows, including property damage claims, professional conduct investigations, fraud and bank disputes, LawnStarter Treatment services, and in depth bug and product issue reviews.

Tier IV agents act as the final resolution point before executive or cross functional escalation, requiring strong judgment, advanced problem solving skills, and a deep understanding of LawnStarter policies, systems, and customer experience standards. The work performed by this team directly protects the company from financial risk, reputational harm, and customer churn while ensuring fair and consistent outcomes for both customers and service professionals.

Job Title: Senior AML Transaction Monitoring Specialist

Location: Remote (Must be based in EST timezone) | New York Hybrid Preferred

Compensation: $150,000 – $165,000 + Benefits

The Opportunity

They are seeking a highly experienced and detail-oriented Senior AML Transaction Monitoring Specialist to join their growing compliance team. As the financial landscape shifts toward blockchain-based networks and digital assets, this role is critical in ensuring their ecosystem remains secure and compliant.

The successful candidate will lead the transaction monitoring program, identifying suspicious activity across both fiat and digital asset flows. This position requires a sophisticated understanding of financial crime investigations, blockchain forensics, and the regulatory landscape governing fintech and stablecoin environments.

Key Responsibilities

Millennium Health LLC is an accredited specialty laboratory with over a decade of experience in medication monitoring and drug testing services, helping clinicians track the use and misuse of prescription medications and illicit substances. Healthcare professionals use the testing to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Business Systems Analyst is responsible for performing tasks to analyze and re-design business systems and processes. 

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Join Mercier Consultancy MD as an Online Safety Specialist, where your fluency in Polish and English will play a crucial role in creating a safe digital environment. This position offers the exciting opportunity of paid relocation to Sofia, Bulgaria! As an Online Safety Specialist, you will be responsible for protecting our users by monitoring online interactions, investigating safety incidents, and providing insights to enhance our community standards.

Key Responsibilities

• Oversee user-generated content and communications to identify safety violations and enforce community guidelines.
• Conduct thorough investigations of reported incidents, utilizing strong analytical skills to assess situations and determine appropriate actions.
• Collaborate with cross-functional teams to develop safety policies and best practices that align with industry standards.
• Compile and present reports on safety trends and incidents to inform strategy and decision-making.
• Stay updated on the latest threats and developments in online safety to proactively address issues.
• Provide user education on online safety practices to promote a culture of awareness within our community.

Requirements

Do you enjoy solving puzzles? Are you naturally curious? Do you thrive on helping solve people’s problems? Are you interested in acareer that combines your investigative and organizational skills with your ability to provide exceptional service?  Are you ready to make a difference and assist the Planar team as we help shape the way people think about and use digital signage now and into the future?  If so, join us!

As a Project Coordinator you will play a critical role in the functioning of the Field Operations organization by providing support to the Professional Services team. This role is instrumental in providing high quality services to our customers. The Project Coordinator is responsible for facilitating on-site services – before, during, and after the visit. This includes reviewing Work Orders for accuracy, dispatching technicians, and generating RMA’s. The Project Coordinator will interact closely with Project Managers, as well as Field Technicians. Your job is to do everything you can in order to ensure on site service visits go as smooth as possible. Responsibilities also include gathering and checking important info before the installation, assistance to your fellow Field Operations team members, and occasionally other tasks as assigned.

Key Responsibilities: 

We are currently recruiting on behalf of our client, a global leader in fintech media, marketing and events, for an experienced News Editor to join their dynamic editorial team. This role is ideal for someone passionate about uncovering compelling stories in the B2B sphere of trading, fintech, and crypto, and who thrives in a fast-paced, deadline-driven environment. You’ll contribute to and shape the coverage of a globally distributed digital newsroom, bringing sharp editorial instincts and an investigative mindset.

• Develop and write short and long-form articles, as well as cover breaking news related to the B2B aspects of the trading, fintech, and cryptocurrency industries.
  
• Build well-researched stories using a mix of news developments, interviews, public records, and data analysis.Navigate complex and time-sensitive topics, maintaining accuracy and clarity under pressure.
  
• Collaborate with the editorial team to plan coverage, meet deadlines and maintain high journalistic standards.
  
• Apply strong editorial judgment and a resourceful, proactive approach to sourcing and verifying information.

Requirements