Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Automotive Company, located in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to providing stellar service to customers. As a representative, you will assist clients in Italian, addressing their inquiries and enhancing their overall experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, maintenance, and warranty information via phone, email, and chat in Italian.
• Provide accurate and comprehensive information regarding vehicle features, specifications, and offers.
• Assist customers with appointment scheduling for service and maintenance needs.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with sales and technical teams to improve service delivery and meet customer expectations.
• Stay informed about automotive trends and company updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for a German Speaking Talent Support Officer in the picturesque city of Cape Town! Embrace the opportunity to work in a lively environment where your linguistic skills will contribute significantly to our recruitment endeavors. We offer a paid relocation package to ensure a smooth transition to your new surroundings.

Your Role:

• Support the recruitment team by sourcing and engaging with German-speaking candidates.
• Conduct initial assessments of candidates to evaluate their qualifications and alignment with the company culture.
• Work closely with recruiters and hiring managers to clearly understand and fulfill job requirements.
• Facilitate smooth candidate communication throughout the hiring process, ensuring a positive experience.
• Utilize diverse recruitment platforms and tools to promote job openings and attract top talent.
• Contribute to team discussions offering fresh insights for enhancing talent support initiatives.
• Engage in continuous professional growth through training and development opportunities.

Requirements

Join Mercier Consultancy MD as a German Speaking IT Support Agent specializing in technology, and take advantage of our paid relocation to Greece! This role is perfect for tech-savvy individuals who enjoy assisting customers and resolving IT challenges. In this position, you will engage with our German-speaking clientele, providing top-notch support for their technical needs and ensuring a seamless experience with our products.

Key Responsibilities

• Deliver exceptional IT support services to German-speaking customers via phone, email, and chat.
• Troubleshoot a variety of technical issues, ensuring timely and effective resolution.
• Translate technical language into customer-friendly terms to facilitate understanding.
• Maintain accurate records of customer interactions and resolutions in our support system.
• Work closely with engineering and product teams to escalate and fix complex issues.
• Keep abreast of new product features and technological advancements to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce openings for German Customer Service roles in Greece, offering a unique opportunity with paid relocation. This position is ideal for individuals who are passionate about customer service and wish to experience life in beautiful Greece while working with a dynamic team. You will help German-speaking customers navigate their queries and provide top-notch support.

Key Responsibilities

• Manage customer inquiries from German-speaking clients via phone, email, and chat, addressing their concerns promptly.
• Provide information on products, services, and policies in a clear and friendly manner.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction and retention.
• Document all customer interactions in the CRM system to ensure accurate tracking and resolution of issues.
• Collaborate with other departments to enhance service delivery and resolve complex inquiries.
• Stay up-to-date with company offerings and industry trends to provide informative assistance to customers.

Requirements

Epic Billing Analyst

Location: Jamaica, New York

On-site | Full-time

Interview: On-site

We are seeking a detail-oriented and technically-savvy Epic Billing Analyst to join our client's Revenue Cycle team. In this role, you will be the bridge between our financial operations and our IT infrastructure, ensuring our Epic EHR system is optimized to support seamless billing workflows and financial integrity. The ideal candidate possesses a deep understanding of the revenue cycle, a knack for troubleshooting complex system issues, and the ability to collaborate effectively with both technical teams and administrative stakeholders.

As an Epic Billing Analyst, you will focus on the configuration, maintenance, and optimization of our Epic Resolute modules. You will ensure that our billing processes—from charge capture to payment processing—are efficient, compliant, and user-friendly.

Key Responsibilities:

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively looking for a Sales Customer Service to join our team in our offices located in Piraeus.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for Spanish Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in Greece. This role is perfect for individuals who have a keen interest in online shopping and a dedication to providing outstanding customer support. As a representative, you will assist customers in Spanish, resolving their inquiries and enhancing their overall shopping experience.

Key Responsibilities

• Handle customer inquiries related to product orders, shipping, returns, and account management via phone, email, and chat in Spanish.
• Provide accurate information about products, pricing, promotions, and delivery options.
• Assist customers with order modifications, cancellations, and troubleshooting issues with the e-commerce platform.
• Resolve customer complaints and ensure a high level of satisfaction through effective problem-solving.
• Document all customer interactions and feedback in the CRM system for tracking and follow-up.
• Collaborate with various departments, including logistics and sales, to improve customer service delivery.
• Stay informed about product updates and promotions to provide timely assistance to customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

As part of our growing operations, we are looking for a highly motivated Procurement Manager to join our team in Athens. This role is responsible for overseeing procurement operations, supplier management, and strategic sourcing initiatives to ensure cost-effective, sustainable, and regulatory-compliant procurement of goods and services. 

Role Overview:  

The Procurement Manager is responsible for overseeing procurement operations, supplier management, sourcing initiatives to ensure cost-effective, sustainable, and regulatory-compliant procurement of goods and services. This role requires an in-depth understanding of waste management and maritime industries. Proven knowledge of procurement best practices and supplier negotiation expertise is also required, together with the ability to drive supply chain efficiencies while adhering to environmental and industry standards.