Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in the construction sector and are passionate about providing excellent customer service. You will be responsible for assisting clients with their inquiries and ensuring they receive the support they need in Slovak.

Key Responsibilities

• Manage customer inquiries related to construction services, project details, and service availability via phone, email, and live chat in Slovak.
• Provide information on construction processes, timelines, and pricing structures.
• Assist customers with quotes, contracts, and project updates.
• Resolve customer complaints and issues in a timely and professional manner.
• Accurately document customer interactions and maintain records in our CRM system.
• Collaborate with project managers and construction teams to provide updates and clarify customer needs.
• Stay informed about industry trends and company offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and possess a strong commitment to customer service. As a customer service representative, you will engage with clients in Slovak, providing support and information related to biotechnology products and services.

Key Responsibilities

• Handle customer inquiries related to biotechnology products, services, and research via phone, email, and chat in Slovak.
• Provide accurate information on product specifications, usage guidelines, and safety protocols.
• Assist clients with order processing, account management, and troubleshooting issues.
• Resolve customer complaints and technical queries promptly while ensuring customer satisfaction.
• Document all interactions in our CRM system to maintain comprehensive customer records.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay informed about industry developments and company offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to present an opening for Slovak Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong interest in finance and banking services and are committed to delivering excellent customer service. As a customer service representative, you will engage with clients in Slovak, assisting them with their banking needs and inquiries.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Slovak.
• Provide detailed information about account options, loan products, and investment services.
• Assist customers with transactions, fund transfers, and resolving account issues efficiently.
• Document all customer interactions accurately in the CRM system to ensure compliance and reference.
• Work collaboratively with other departments to enhance service delivery and address customer needs.
• Stay informed about banking regulations, products, and promotions to provide accurate advice.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about travel and aviation services. As a customer service representative, you will assist customers in Slovak, providing them with essential information and support regarding their travel needs and aviation queries.

Key Responsibilities

• Manage customer inquiries related to flights, reservations, and airport services via phone, email, and chat in Slovak.
• Assist customers with booking processes, schedule changes, and cancellations.
• Provide information about airline policies, baggage allowances, and travel regulations.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with operational teams to provide accurate travel information and updates.
• Stay informed about aviation industry trends and updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for cars and exceptional customer service skills. As a representative, you will assist customers with their automotive inquiries, ensuring they receive timely and accurate information while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Slovak.
• Provide detailed information about vehicle specifications, warranty details, and product availability.
• Assist customers with service appointments, order tracking, and complaint resolution.
• Document all customer interactions accurately in the CRM system for follow-up and reporting.
• Collaborate with technical and sales teams to address customer needs and enhance satisfaction.
• Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for an experienced German Speaking B2B Sales Agent in Athens, offering a competitive salary of 2000 Euro per month. We are looking for dynamic individuals who possess a strong sales background and fluency in the German language. In this role, you will leverage your experience to effectively drive sales and foster relationships with our valued business clients.

Key Responsibilities

• Develop and implement effective sales strategies to attract and retain B2B clients in the German-speaking market.
• Engage potential clients through cold calls, emails, and networking efforts to generate new business leads.
• Deliver compelling product presentations to clients, showcasing the benefits and solutions our services offer.
• Utilize your expertise to navigate the sales process, from initial contact to contract negotiation and closure.
• Maintain and strengthen relationships with existing clients to ensure customer satisfaction and repeat business.
• Work closely with internal teams, providing insights and feedback to enhance our offerings based on client needs.
• Achieve and surpass sales targets while actively contributing to team goals.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for Czech Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have an interest in transportation solutions, this role is perfect for you. You will be the first point of contact for our clients, assisting them effectively while communicating in Czech.

Key Responsibilities

• Respond to customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Czech.
• Provide detailed information regarding shipping options, pricing, and delivery timelines.
• Assist customers with booking processes, changes, and cancellations of services.
• Handle customer complaints and issues promptly, maintaining high standards of service.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with internal teams to ensure smooth operations and timely customer updates.
• Stay informed about transportation industry trends and service updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals who are dedicated to public service and possess a strong desire to help others. As a customer service representative, you will assist citizens with their inquiries, providing them with vital information and support in Czech.

Key Responsibilities

• Respond to customer inquiries related to government services, programs, and policies via phone, email, and chat in Czech.
• Provide accurate information and guidance to customers concerning public services and regulations.
• Assist with application processes, documentation requirements, and service navigations.
• Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
• Maintain detailed records of customer interactions and document outcomes in the CRM system.
• Collaborate with internal departments to facilitate service delivery and improve public interactions.
• Stay informed about changes in government regulations and public service offerings to provide relevant assistance.

Requirements

Who we are:
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Regional Sales Manager will focus on driving sales volume within a defined Western Canada territory (BC, Alberta, Saskatchewan, Manitoba, and the Territories) by managing existing accounts and identifying, hunting, and qualifying new prospects. This role is required to be based in Alberta, with regular travel across Western Canada, primarily within Alberta and BC, and occasional travel to Saskatchewan, Manitoba, and the Territories as needed.

Do you enjoy solving puzzles? Are you naturally curious? Do you thrive on helping solve people’s problems? Are you interested in acareer that combines your investigative and organizational skills with your ability to provide exceptional service?  Are you ready to make a difference and assist the Planar team as we help shape the way people think about and use digital signage now and into the future?  If so, join us!

As a Project Coordinator you will play a critical role in the functioning of the Field Operations organization by providing support to the Professional Services team. This role is instrumental in providing high quality services to our customers. The Project Coordinator is responsible for facilitating on-site services – before, during, and after the visit. This includes reviewing Work Orders for accuracy, dispatching technicians, and generating RMA’s. The Project Coordinator will interact closely with Project Managers, as well as Field Technicians. Your job is to do everything you can in order to ensure on site service visits go as smooth as possible. Responsibilities also include gathering and checking important info before the installation, assistance to your fellow Field Operations team members, and occasionally other tasks as assigned.

Key Responsibilities: