We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home.

This is a fixed-term employment contract from February to September. The role may be extended or converted to regular employment based on performance and business needs. You’ll undergo structured sales training and receive continuous coaching throughout the ramp-up period.

What You’ll Do

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.
  

Work Schedule

Operations run Monday–Friday, 7:00 AM–12:00 AM CST, and Saturday–Sunday, 8:00 AM–10:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.
Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.