Earliest Start Dates: 06 July 2026 or 27 July 2026

Ready to Trade Rainy Commutes for the Spanish Lifestyle?

Let’s be real: waking up to gray skies gets old. Imagine finishing your workday, closing your laptop, and walking straight onto the beaches of Málaga to meet an international crew for cold drinks and fresh seafood. If you've been looking for a sign to launch a true European adventure without putting your career or bank account on hold, this relocation opportunity is it.

We are building a dynamic, high-energy squad of Dutch speakers to support millions of users for one of the Netherlands' most innovative telecom brands. We offer a highly collaborative, social, and modern workspace where you can bring your full personality to work every day.

Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You'll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We're looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment. Comprehensive training and continuous support will be provided throughout onboarding and deployment.

Employment Structure

Onboarding for this role is structured in two stages:

Stage 1: Training and Nesting Agreement (21 Business Days)

New hires begin under a separate Training and Nesting Agreement covering classroom training, assessments, shadowing, and production-readiness evaluation. To advance, trainees must meet measurable standards, including:

Some career decisions are purely professional. Others shape the way you live, where you wake up, and what your days feel like after work.

We are currently looking for Dutch-speaking professionals who would like to relocate to Greece and join our client’s team, supporting Microsoft users in a modern, office-based environment.

Important: This position is on-site in Greece. You must already live in Greece or be willing to relocate. A relocation package is provided.

Please note: You will be employed directly by our client, a well-established international customer experience company, and assigned to the Microsoft project. You will not be directly employed by Microsoft.

About the Role

As a Customer Advisor on the Microsoft project, you will support customers who rely on Microsoft products and services in their daily lives. You will act as a knowledgeable and reliable point of contact, ensuring each interaction is handled with clarity and professionalism.

Your responsibilities will include:

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided. Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.
Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.