🌟 **Join Our Team at Mercier Consultancy MD!** 🌟 Are you a passionate and engaging individual with a flair for customer service? We are currently seeking Czech Speaking Customer Service Representatives for Booking.com, and the best part? You can work remotely from beautiful Greece! If you love travel and helping people, this role is made for you!

What You’ll Be Doing

• Connecting with customers in Czech, providing top-notch support for their travel inquiries, bookings, and experiences.
• Helping travelers navigate the Booking.com platform, ensuring their questions are answered and problems resolved swiftly.
• Providing personalized recommendations and guidance to enhance customer travel experiences.
• Documenting all customer interactions in our CRM system to keep track of inquiries and feedback.
• Working collaboratively with our dynamic team to share insights and improve service delivery.
• Staying updated on the latest travel trends and offers to provide customers with current information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, working remotely from Greece. This role is perfect for individuals who enjoy helping customers plan their travel experiences and are dedicated to providing world-class customer service. As a representative, you will assist clients in Croatian, addressing their inquiries and ensuring they have an exceptional experience using Booking.com.

Key Responsibilities

• Handle customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in Croatian.
• Provide detailed information regarding reservation processes, cancellation policies, and promotional offers.
• Assist customers with modifications to their bookings, ensuring a smooth and seamless experience.
• Effectively resolve issues and complaints, maintaining a focus on customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on trends in the travel industry and Booking.com offerings to better assist customers.

Requirements

On behalf of our client, we are currently recruiting for an SaaS Platforms Administrator, responsible for the configuration, administration, support and optimization of the Group’s SaaS platforms and internal IT systems. The role combines technical system administration with IT knowledge, ensuring that all business applications are secure, integrated and performing optimally. This position supports business continuity, user productivity, and digital transformation initiatives across the Group.

Key Responsibilities

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in the Medical Writing department. You will play a critical part in driving innovation and making an impact in the Medical Affairs space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Oklahoma. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.
• Provide technical input for upgrades and scaling projects.

Requirements

Mercier Consultancy MD is excited to offer a position for a Swedish Speaking Client Service Representative. This opportunity allows you to join our team while enjoying the benefit of paid relocation to Greece, a destination known for its stunning landscapes and rich culture!

In this role, you will be the primary contact for our Swedish-speaking clients, ensuring they receive the highest level of support and assistance. Your exceptional communication skills will be key to creating strong relationships and maintaining client satisfaction.

Your Key Responsibilities:

• Provide outstanding customer service to our Swedish-speaking clients through phone, email, and chat.
• Handle client inquiries and resolve issues in a timely and professional manner.
• Accurately document all client interactions in our CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance client service delivery.
• Stay knowledgeable about our products and services to provide precise information to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Polish Speaking Content Moderator to join our team in vibrant Sofia, Bulgaria! This role includes a paid relocation package, allowing individuals to explore and experience the rich culture and lifestyle of Sofia while contributing to a safe online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it meets our community standards, supporting our Polish-speaking audience effectively.

Key Responsibilities

• Moderate and review user-generated content in Polish to ensure adherence to community guidelines.
• Classify and assess content based on established policies and moderation standards.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content behaviors and trends to improve moderation strategies.
• Collaborate with team members to enhance content moderation processes and practices.
• Stay updated on company policies and best practices regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is actively seeking a German Speaking Client Service Representative to join our team! This remote position comes with the exciting benefit of paid relocation to Greece, providing you with a unique opportunity to work while exploring a beautiful culture.

As a German Speaking Client Service Representative, you will play a key role in ensuring our German-speaking clients receive outstanding support and service. Your effective communication skills will be vital in helping us maintain positive relationships with our clients and addressing their needs.

Your Key Responsibilities:

• Provide exceptional customer service to our German-speaking clients through various platforms, including phone, email, and chat.
• Address client inquiries, troubleshoot issues, and ensure timely resolutions for customer satisfaction.
• Document all client interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and client relationship management.
• Stay informed about our products and services to assist clients with detailed information and guidance.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a German Speaking Client Service Representative. This exciting position offers the flexibility of remote work, along with the wonderful opportunity for paid relocation to Greece!

In this role, you will be the primary point of contact for our German-speaking clients, ensuring they receive top-notch service and support. Your effective communication skills and dedication to client satisfaction will be crucial in representing our commitment to excellence.

Key Responsibilities:

• Provide exceptional customer service to our German-speaking clients via phone, email, and chat.
• Efficiently manage inquiries and resolve issues, creating a positive client experience.
• Accurately document all client interactions in our CRM system to facilitate effective follow-up.
• Collaborate with various internal teams to ensure client needs are addressed comprehensively.
• Stay knowledgeable about our products and services to better assist clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This role comes with a paid relocation package, offering you the chance to live in a vibrant city rich in history while making a meaningful contribution to our online community. As a Content Moderator, you will be responsible for evaluating and managing user-generated content, ensuring it aligns with our community guidelines and fosters a positive user experience.

Key Responsibilities

• Review and moderate user-generated content in Dutch to ensure compliance with community standards.
• Accurately classify content based on established policies and guidelines.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve and refine moderation processes.
• Stay informed about company policies related to content moderation and community engagement.

Requirements