Join Our Team!

Are you a fluent Dutch speaker looking for an exciting career opportunity? Mercier Consultancy MD is seeking a passionate Dutch Speaking Customer Representative to join our dynamic team. This position offers the unique benefit of paid relocation to Greece!

Work remotely while experiencing the beauty and culture of Greece, all while making a positive impact through outstanding customer service.

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, ensuring their inquiries are handled professionally and effectively.
• Utilize various communication channels, including phone, email, and chat, to assist customers.
• Become familiar with our client systems to deliver fast and effective service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to excellent customer service.
• Willingness to learn and adapt to new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Excited about the opportunity to relocate to Greece for this role!

Benefits

Join Our Team!

Are you a fluent Dutch speaker looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Dutch Speaking Customer Representative with the exceptional benefit of paid relocation to Greece!

This role provides the unique chance to combine your professional skills with the experience of living in a beautiful Mediterranean country.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, ensuring their inquiries are addressed promptly and professionally.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to provide quick and accurate assistance.
• Collaborate with your team to ensure timely resolution of any customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong customer service orientation and excellent communication skills.
• Eager to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and seeking an exciting opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are looking for a passionate and driven Dutch Speaking Customer Representative to join our team.

This position offers a unique chance to work remotely while enjoying the vibrant lifestyle of Greece, all while contributing to our commitment to excellent customer service.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, ensuring their inquiries are handled with expertise and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift and effective resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in Danish and ready for an exciting career opportunity? At Mercier Consultancy MD, we are actively seeking a passionate and dedicated Danish Speaking Customer Representative to join our team.

This position offers the incredible benefit of paid relocation to Greece, allowing you to embrace a new lifestyle while providing fantastic customer service to our clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring that their inquiries are handled with professionalism and care.
• Utilize various communication channels, such as phone, email, and chat, to assist customers effectively.
• Become proficient in our client systems to provide accurate and timely service.
• Collaborate with colleagues to ensure the swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new technologies for effective remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Eagerness to relocate to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an amazing opportunity to work (remotely) with the added benefit of paid relocation to Greece? At Mercier Consultancy MD, we are excited to find a dedicated and enthusiastic Danish Speaking Customer Representative to join our team.

This unique position offers you the chance to start a new adventure while delivering exceptional customer service to our clients.

Your Role:

• Provide exemplary customer support to Danish-speaking clients, addressing their inquiries with professionalism and care.
• Utilize various communication channels including phone, email, and chat to assist customers.
• Become proficient in our client systems to offer effective solutions.
• Collaborate with team members to ensure timely resolution of customer queries.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective client communication.
• Strong communication skills and a customer-focused mindset.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Excited about the opportunity to relocate to Greece with paid assistance!

Benefits

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

We're looking for French speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Key Responsibilities

As a Commercial Analytics Analyst, you will play a critical role in supporting and enhancing the Commercial team's strategic efforts by:

· Preparing financial models and conducting in-depth analysis to evaluate various high-stakes transactions, including:

o   Vessel sales and purchases

o   Equity raises

o   Profit-sharing agreements

o   Investment in new maritime technologies

o   Vessel financing and refinancing

· Managing and coordinating various commercial projects to ensure timely and efficient execution

· Preparing presentations for both corporate and project-related initiatives, tailored to different stakeholders

· Maintaining comprehensive records for market research and business intelligence purposes, ensuring access to up-to-date data for decision-making

· Facilitating communication between departments to ensure smooth project flow and alignment across teams

Key Skills & Attributes for Success

To excel in this role, you will need to demonstrate a high level of analytical ability, exceptional attention to detail, and a proactive mindset. Success in this role will depend on your ability to manage complex, high-pressure situations while remaining organized and effective.

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: