Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.

Key Responsibilities

• Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
• Guide customers through software installations, configurations, and functionalities.
• Resolve technical issues and provide solutions to enhance user experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

eJam is in search of a talented and detail-oriented User Interface Designer to elevate one of our e-commerce brand's digital presence. If you have a flair for creating compelling visuals and a knack for social media trends, we want you on our team!

Founded in 2017, eJam is a direct-to-consumer brand incubator; focused on creating products that people love. Today, we own and operate a portfolio of brands with products that put you first. We take a unique approach to each brand and every product, making sure that we are fulfilling a real need while helping to shift the status quo.

This is an excellent opportunity for a highly motivated individual, eager to excel in a fast-paced and growth-centric setting. We're looking for someone who understands graphic design best practices, is deadline-oriented, and detail-focused, and has thrived in a remote role.

Location: Santa Ana, CA (On-site, Monday–Friday)
Department: Retail Operations
Employment Type: Full-time

Salary: $20-$22/hour

About eJam

eJam is a fast-growing consumer products company that builds and scales brands people love. Our products are sold online and in major retail stores across the U.S. We move fast, solve problems together, and support each other in a high-growth, team-first environment.

The Role

We are looking for an organized and detail-oriented Retail Operations Coordinator to support our retail operations team. This is an excellent opportunity for someone early in their career who wants to learn how products move from our warehouses to major retail partners.

You will help with retail item setup, purchase order tracking, data entry, packaging/labeling updates, and communication between teams and retail partners. If you enjoy working with details, staying organized, and supporting a busy operations team, we’d love to meet you!

No retail/CPG experience required — we will train you.
✨ Perfect for someone looking to grow into retail supply chain, operations, or sales support.

What You’ll Do

Item Setup & Data Entry

1. Onboarding & Off boarding Support

. Coordinate with the HR team in Cairo to prepare onboarding schedules, required documents, and system access for new hires.

. Welcome new joiners at the KSA office, conduct the on-site onboarding orientation, and ensure a smooth first-day experience.

. Prepare and manage laptop handover, collect signatures on custody forms, and record all assets in the system.

. Ensure new employees have access to policies, tools, and office resources from day one.

. Facilitate exit procedures including collecting company assets, closing access, and supporting off boarding documentation.

2. Office Operations & Experience

. Act as the primary HR and office operations contact in the KSA office.

. Maintain a positive and organized office environment, ensuring it is presentable, functional, and aligned with company standards.

. Support in managing office supplies and general office upkeep.

. Coordinate with vendors (cleaning, maintenance, deliveries, etc.) when required.

. Support travel logistics for employees when needed, in coordination with HR and Procurement.

3. Employee Relations & People Experience

. Communicate HR policies, guidelines, and updates clearly to KSA employees.

. Serve as a trusted on-ground HR representative, escalating issues as necessary.

Mercier Consultancy MD is seeking a talented Polish Speaking Gaming Support Specialist to join our passionate team! This is an exciting opportunity to provide outstanding support to Polish-speaking gamers while enjoying a paid relocation to the beautiful city of Sofia, Bulgaria. If you love gaming and have a desire to assist others, we want to hear from you!

Key Responsibilities

• Deliver high-quality customer service in Polish through email correspondence.
• Assist gamers with inquiries regarding gameplay, account support, and technical issues.
• Troubleshoot and resolve customer complaints swiftly to enhance user satisfaction.
• Maintain clear documentation of customer interactions and feedback for continuous improvement.
• Collaborate with development teams to communicate valued player feedback and insights.
• Stay informed on current gaming trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter willing to relocate to Sofia, Bulgaria. In this role, you will be an integral part of our sales team, connecting with potential clients and scheduling appointments that help facilitate our business growth. This is a wonderful chance for individuals looking to expand their horizons and take their career to the next level in a vibrant city.

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects to identify and generate leads.
• Communicate the value of our services effectively to schedule appointments for our sales team.
• Follow up with leads through calls and emails to nurture relationships and confirm appointments.
• Document all interactions and appointment details meticulously in our CRM system.
• Collaborate with the sales team to ensure a smooth transition from appointment setting to sales discussions.
• Provide feedback on leads and enhance appointment-setting strategies based on client insights.
• Remain updated on industry trends and product offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Czech Speaking Solutions Consultant with the chance for relocation to Sofia, Bulgaria! We are looking for a dedicated professional who can leverage their language skills and expertise to help our clients optimize their operations through strategic solutions. In this role, you will engage directly with clients to understand their needs and provide tailored recommendations that drive their success.

Key Responsibilities

• Communicate with clients to assess their specific needs and business objectives.
• Design and propose customized solutions, effectively addressing client challenges and enhancing operations.
• Provide expert consultancy, offering insights and strategies based on industry best practices.
• Coordinate with internal teams to ensure the successful implementation and support of solutions.
• Facilitate training sessions for clients, ensuring effective utilization of our products and services.
• Stay abreast of industry trends and technologies to continually provide value-added recommendations to clients.

Requirements

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 225 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About The Job:

As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You’ll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business!

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for an Automotive Company in Greece. This is an exciting opportunity for individuals who are passionate about the automotive industry and dedicated to providing exceptional service. In this role, you will communicate with clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Handle customer inquiries related to automotive products and services, including vehicle specifications, pricing, and maintenance information via phone, email, and chat in Spanish.
• Assist customers with vehicle purchases, service appointments, and issue resolution, ensuring outstanding customer care.
• Provide clear and accurate information regarding warranties, recalls, and financing options.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with sales and service teams to address customer needs and enhance the overall experience.
• Stay informed about automotive trends, new models, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Czech and English to join our team in Sofia, Bulgaria. In this role, you will play a pivotal role in understanding client challenges and developing tailored solutions that meet their specific needs. Your expertise in both languages will allow you to effectively communicate with a diverse range of clients, ensuring their expectations are exceeded.

Key Responsibilities

• Engage with clients to analyze their needs and business objectives through effective consultations.
• Craft and present customized solutions, ensuring alignment with client goals and satisfaction.
• Provide expert guidance and support during the implementation of solutions, aiding clients throughout the process.
• Collaborate with internal stakeholders to ensure the successful deployment of solutions and ongoing support.
• Lead training sessions to empower clients in the effective use of our products and services.
• Stay updated on industry trends and advancements to provide relevant insights and recommendations to clients.

Requirements