Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This is a fantastic opportunity for individuals interested in technology and cybersecurity who are dedicated to delivering exceptional customer support. You will interact with clients in Spanish, assisting them with a range of inquiries related to cybersecurity products and services.

Key Responsibilities

• Handle customer inquiries related to cybersecurity solutions, including installation, troubleshooting, and product features via phone, email, and chat in Spanish.
• Provide customers with detailed information about cybersecurity threats, prevention measures, and best practices.
• Assist clients with account management, service requests, and technical support needs.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with the technical support team to provide comprehensive solutions to customers.
• Stay informed about the latest trends in cybersecurity and the company's product offerings to provide relevant guidance.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Spanish Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a strong commitment to providing exceptional customer service. As a customer service representative, you will engage with clients in Spanish, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive services, including vehicle information, maintenance, and troubleshooting via phone, email, and chat in Spanish.
• Provide detailed information about automotive products, warranty policies, and service options.
• Assist customers with appointment scheduling, service tracking, and order management.
• Resolve customer complaints effectively while ensuring satisfaction and loyalty.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure timely and efficient service delivery.
• Stay informed about automotive trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is seeking talented Slovak Speaking professionals to join our team in Sofia, Bulgaria, with a fully paid relocation package! This is a fantastic opportunity for individuals eager to embark on a new career journey while experiencing the vibrant culture of Bulgaria. In this role, you will engage with clients and provide exceptional service and support in Slovak, contributing to our ongoing success.

Key Responsibilities

• Provide outstanding support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
• Assist with inquiries, resolve issues, and provide guidance on our products and services.
• Document customer interactions comprehensively in our CRM system for effective follow-up and feedback reporting.
• Work closely with teams across the organization to ensure a smooth customer experience.
• Contribute to the development of best practices in customer service and support.
• Stay informed about industry trends and our product offerings to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives for an Automotive Manufacturing Company based in Greece. This position is ideal for individuals who have a passion for the automotive industry and possess excellent customer service skills. In this role, you will provide assistance to customers in Slovak, ensuring their inquiries related to automotive products and services are effectively addressed.

Key Responsibilities

• Manage customer inquiries regarding automotive products, parts, and services via phone, email, and chat in Slovak.
• Provide detailed information about product specifications, availability, and ordering processes.
• Assist customers with troubleshooting and resolving issues related to automotive products.
• Document all customer interactions diligently in the CRM system to ensure accurate records.
• Collaborate with sales and operational teams to improve service delivery and customer satisfaction.
• Stay informed about the latest automotive technologies and industry trends to offer informed assistance.

Requirements

Join Our Team!

Are you fluent in Slovak and looking for a rewarding opportunity that allows you to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic Slovak Speaking Customer Representative.

This position features the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to Slovak-speaking clients, addressing their inquiries with professionalism and attentiveness.
• Communicate through various platforms, including phone, email, and chat.
• Become well-versed in our client systems to offer high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Slovak (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a passion for customer service.
• Eagerness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Slovak and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a passionate and dedicated Slovak Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, where you can enjoy a beautiful lifestyle while significantly impacting customer service.

Your Role:

• Provide exceptional customer support to Slovak-speaking clients, ensuring their inquiries are addressed professionally and efficiently.
• Communicate through various platforms, including phone, email, and chat.
• Become proficient in our client systems to deliver high-quality service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Slovak (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Slovak and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to invite a dedicated and passionate Slovak Speaking Customer Representative.

This position includes the incredible benefit of paid relocation to Greece, enabling you to immerse yourself in a beautiful culture while playing a pivotal role in customer service.

Your Role:

• Provide exceptional customer support to Slovak-speaking clients, ensuring their inquiries are handled professionally and effectively.
• Communicate through various channels, including phone, email, and chat.
• Become familiar with our client systems to offer outstanding service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Slovak (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn new technologies and adapt to remote work processes.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this exceptional opportunity!

Benefits

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
• Provide clear and accurate information regarding product availability and features.
• Assist customers with order placements, account management, and resolving issues effectively.
• Document all customer interactions meticulously within our CRM system.
• Collaborate with the sales and marketing teams to ensure a consistent customer experience.
• Stay informed about industry trends and product developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This role is ideal for individuals who have a passion for customer service and are eager to provide quality support in Portuguese. As a representative, you will assist customers with their inquiries and ensure they receive a top-notch service experience.

Key Responsibilities

• Manage customer inquiries related to tobacco products and services via phone, email, and live chat in Portuguese.
• Provide information on product offerings, promotions, and regulatory matters as applicable.
• Assist customers with order placements, account management, and resolving any issues promptly and professionally.
• Document customer interactions accurately in the CRM system.
• Collaborate with internal teams to enhance service delivery and improve customer satisfaction.
• Stay informed about industry trends and regulations to provide accurate and relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prominent Logistics Company based in Greece. This role is an excellent fit for individuals who enjoy the logistics and supply chain industry and are dedicated to providing exceptional customer service. You will assist clients with inquiries related to logistics operations while communicating in Portuguese, contributing to their overall satisfaction.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and delivery updates via phone, email, and chat in Portuguese.
• Provide information on shipping policies, pricing, and transit times.
• Assist customers with resolving issues related to shipments, including delays or discrepancies.
• Document all interactions and maintain accurate records within the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely resolution of customer concerns.
• Stay informed on logistics industry trends and the company's service offerings to provide up-to-date information.

Requirements