Dynatrace Observability Engineer

Location: Mclean, VA – Local Candidates Only

Job Function: Information Technology

Industry: IT Services

Our firm has been retained to find a highly skilled Dynatrace Observability Engineer to design, implement, and optimize a world-class enterprise observability ecosystem. In this role, you will be the technical lead for our client's visibility strategy, leveraging Dynatrace’s APM, Infrastructure Monitoring, RUM, and Davis AI capabilities to ensure system reliability and proactive incident detection across hybrid and multi-cloud environments.

You will collaborate directly with SREs, DevOps, Cloud Engineering, and business stakeholders to build scalable solutions that empower faster troubleshooting and data-driven decision-making.

Key Responsibilities:

We are looking for a Technical Support Engineer who enjoys solving complex challenges and making a real impact on product quality.

You will work with technically challenging cases: analyzing logs, SQL queries, APIs, and services, restoring stability, and improving the user experience.

In this role, you’ll become a key link between clients, the support team, and development: helping first-line support filter requests, identifying root causes of issues, and providing feedback to the product team. Every solution you find will increase the product’s value and contribute to the company’s growth.

Responsibilities

• Handle requests from first-line support and clients, reproduce and clarify issues.
• Analyze incidents, identify root causes, and provide clear context to developers and DevOps.
• Monitor task status and explain situations to clients in simple terms.
• Document solutions and share them with colleagues.
• Provide feedback to the product team based on incoming requests.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails and tickets
• Managing troubleshooting processes, handling escalations, and backlog maintenance
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails and tickets
• Managing troubleshooting processes, handling escalations, and backlog maintenance
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with other teams

What you need to succeed in this role:

GoMining is looking for an experienced Team Lead DevOps / SRE - a hands-on technical leader who combines deep infrastructure expertise with team leadership. This role is for a playing coach: someone who designs and builds systems personally, while also guiding engineers, setting technical direction, and strengthening DevOps/SRE practices across the company.

You will be responsible not only for reliability, scalability, and security of our crypto & fintech products, but also for developing the team, improving processes, and participating in hiring and technical decision-making

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

We are hiring a hands-on software developer (3+ years experience) to join our Romania team and grow into a ServiceNow developer/technical consultant. No prior ServiceNow experience is required—we will train you end-to-end on the platform and give you structured opportunities to contribute to EU and international delivery projects.

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

You will be the architect of our "Security by Design" philosophy. Your primary mandate is to embed security into every stage of our software development lifecycle—from the first line of code to production deployment. You will leverage AI-driven tools to automate threat detection and vulnerability management, ensuring that our speed of innovation is matched by our speed of defense.

Key Responsibilities:

1. Secure Software Development Life Cycle (SSDLC)

Azumo is currently looking for a highly motivated Unity Developer to develop immersive games, interactive simulations, and mobile applications. The position is FULLY REMOTE, based in the United States

This position provides the opportunity to collaborate with a dynamic team of engineers in the fields of mobile technology, augmented reality, and applied AI. As a key developer, you should excel with minimal technical supervision and have a passion for translating complex requirements into clean, efficient, and production-grade code. We are seeking a skilled professional with deep expertise in C#, the Unity ecosystem, and a solid understanding of the full software development lifecycle.

Azumo is currently looking for a highly motivated Unity Developer to develop immersive games, interactive simulations, and mobile applications. The position is FULLY REMOTE, based in Latin America.

This position provides the opportunity to collaborate with a dynamic team of engineers in the fields of mobile technology, augmented reality, and applied AI. As a key developer, you should excel with minimal technical supervision and have a passion for translating complex requirements into clean, efficient, and production-grade code. We are seeking a skilled professional with deep expertise in C#, the Unity ecosystem, and a solid understanding of the full software development lifecycle.

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.

We are looking for a Full Stack Java SW Engineer who will join our Business Process and Applications development team and participate in the analysis, design, and implementation of high-quality software.

A Day in the Life of a Full Stack Java SW Engineer at Qualco will include: