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ML Scientist

posted by: spj_bot

Machine Learning Scientist (SocialFi/Decentralized Platform)

Location: New York City, London (Office)

Compensation: $250K - $300K

We are a high-growth software development company comprised of elite builders, moving fast to redefine what is possible in the social and decentralized technology space. We are proud contributors to one of the largest global social networks in the crypto space. We are committed to leveraging cutting-edge technology to build the future of decentralized applications.

We are seeking an experienced Machine Learning Scientist to be instrumental in applying AI and ML techniques to shape the future of our platforms and beyond.

As a Machine Learning Scientist, you will work alongside world-class engineers and product teams to drive the development of sophisticated algorithms. These models will power key platform features such as personalization, recommendations, search, and real-time decision-making, significantly enhancing the user experience.

Key Responsibilities

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Spanish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about technology, social networking, and helping users maximize their online presence, this role is for you. In this position, you will assist customers with their inquiries related to social media platforms, ensuring they receive timely and effective support in Spanish.


Key Responsibilities

  • Handle customer inquiries related to social media accounts, features, and troubleshooting via phone, email, and chat in Spanish.
  • Provide guidance on account management, privacy settings, and content sharing.
  • Resolve issues related to account access, security, and content moderation efficiently.
  • Document customer interactions accurately, ensuring compliance with company policies.
  • Collaborate with product and technical teams to address user concerns and enhance service delivery.
  • Stay informed about the latest trends and features in the social media landscape to assist customers effectively.

Requirements

Job Skills

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German Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for German Speaking Customer Service Representatives in the social media industry. This role is ideal for energetic individuals who are passionate about digital communication and social networking. As a representative, you will engage with customers in German, providing support and solutions for their inquiries regarding our social media platforms, ensuring they have the best possible experience.


Key Responsibilities

  • Handle customer inquiries related to social media services, features, and troubleshooting via phone, email, and chat in German.
  • Provide prompt and accurate responses to user questions and concerns regarding their accounts and usage.
  • Assist users in navigating the platform and resolving technical issues.
  • Document all customer interactions and maintain accurate records in the system.
  • Collaborate with internal teams to address user feedback and improve service delivery.
  • Stay updated on industry trends and platform changes to better assist customers.

Requirements

Job Skills

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