Mercier Consultancy MD is thrilled to present an exciting opportunity for German-speaking professionals eager to work in Sofia, Bulgaria, with fully paid relocation! Join our dedicated team and immerse yourself in Bulgaria’s vibrant culture while utilizing your language skills in a rewarding work environment.

Key Responsibilities

• Provide exceptional customer service in German to clients via phone, email, and chat, addressing their inquiries and concerns.
• Assist clients with a variety of tasks including account management, product information, and troubleshooting issues.
• Collaborate with team members to ensure consistent customer experience across all platforms.
• Maintain accurate records of customer interactions in our CRM system to facilitate seamless communication and follow-ups.
• Conduct market research to stay updated on industry trends and enhance service offerings based on customer feedback.
• Participate in training sessions to enhance skills and knowledge related to products and services.

Requirements

Mercier Consultancy MD is pleased to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in the picturesque environment of Greece. This role is tailored for individuals who are enthusiastic about online shopping and committed to delivering exceptional customer support. As a representative, you will assist customers in Croatian, addressing their inquiries and ensuring a positive shopping experience.

Key Responsibilities

• Manage customer inquiries related to the e-commerce platform, including order processing, returns, and product information via phone, email, and chat in Croatian.
• Provide clear and comprehensive assistance on account management, payment options, and shipping inquiries.
• Resolve customer complaints and issues efficiently, ensuring a high standard of satisfaction.
• Document customer interactions and feedback accurately in the CRM system for tracking and follow-up.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product offerings, promotions, and e-commerce trends to provide updated assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent at our office in Portugal. In this role, you will be a vital member of our customer service team, dedicated to providing exceptional support to our Dutch-speaking clients while enjoying the vibrant culture and lifestyle of Portugal.

Responsibilities

• Manage customer inquiries via phone, email, and chat, ensuring prompt and professional assistance for Dutch-speaking customers.
• Share product information and guide clients through their questions related to services and accounts.
• Tackle customer complaints and resolve issues effectively, aiming for complete customer satisfaction.
• Accurately document customer interactions in our CRM system for analysis and continuous improvement.
• Collaborate with team members to enhance the overall customer experience and develop best practices.
• Stay updated on product offerings and company policies to provide accurate and relevant information to customers.

Requirements

DSI Systems Inc. has an immediate opening for a Field Sales Representative. In this role you will be the face of AT&T within National Retail. You will provide the training, merchandising, coaching, and sales support within an assigned territory. You will become the subject matter expert and primary point of contact for all field needs related to AT&T Wireless, AT&T Internet, and DIRECTV.

This position will be responsible for the Inland Empire territory.

SPECIFIC RESPONSIBILITIES

Mercier Consultancy MD is excited to present an opportunity for a French Speaking Customer Service Agent to work in Bulgaria, with the added advantage of paid relocation. In this role, you will be serving as the first point of contact for our French-speaking customers, ensuring they have a seamless experience with our products and services.

Responsibilities

• Provide exceptional service to French-speaking customers via phone, email, and chat, addressing inquiries and resolving issues.
• Offer detailed product information and assist customers with their account management and transactions.
• Handle customer complaints and inquiries with professionalism, aiming for excellent customer satisfaction.
• Accurately document customer interactions in the CRM system for follow-up and quality assurance.
• Collaborate with different teams to ensure quick resolution of issues and continued service improvement.
• Stay updated on product knowledge, company policies, and market trends to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Finnish Speaking Customer Service Agent to join our team, with the added perk of paid relocation to Bulgaria. In this role, you will be responsible for delivering exceptional customer service to our Finnish-speaking clients, helping them with inquiries related to our products and services in a vibrant and multicultural environment.

Responsibilities

• Provide support to Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding account management, product information, and service-related questions.
• Handle customer complaints effectively and professionally, ensuring issues are resolved to the satisfaction of clients.
• Maintain comprehensive records of customer interactions and feedback in the CRM system.
• Collaborate with team members to enhance the overall customer experience and promote a culture of service excellence.
• Stay updated on product offerings, promotions, and industry trends to provide informed assistance to customers.

Requirements

Ready to build your career under the Mediterranean sun?

We are hiring French-speaking Customer Care & Technical Support Specialists to join an international project supporting Dyson, a globally recognized premium technology brand.

This is your opportunity to combine professional growth with an exceptional lifestyle in Greece. With relocation support included, you can enjoy a fresh start in a country known for its climate, culture, and quality of life.

About the Project

Dyson is an innovative multinational technology company that designs and manufactures premium household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for engineering excellence and high customer standards.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and technical assistance.

You will assist customers with:

• Product information and sales inquiries
• Aftersales support
• Delivery-related questions
• Basic troubleshooting and technical guidance

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and unresolved cases will be escalated when necessary.

Mercier Consultancy MD is excited to present an opportunity for an Arabic Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This position includes relocation assistance, making it an excellent chance for those looking to work in a dynamic environment while supporting Arabic-speaking clients.

Responsibilities

• Provide customer support to Arabic-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
• Deliver detailed product information and assist customers with order management and troubleshooting issues.
• Resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Accurately document customer interactions in the CRM system to maintain quality service standards.
• Collaborate with various teams to escalate complex issues and enhance the overall customer experience.
• Stay updated on company policies, promotions, and industry trends to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for Dutch Speaking professionals in Sofia, Bulgaria! This position offers a chance to work in a vibrant multicultural environment, with all relocation costs fully covered. Join our dynamic team and enhance your career while experiencing the captivating culture and lifestyle of Bulgaria.

Key Responsibilities

• Engage with Dutch-speaking clients, providing exceptional customer support and assistance via phone, email, or chat.
• Collaborate with internal teams to resolve customer inquiries and ensure a seamless service experience.
• Process orders and handle inquiries efficiently, maintaining accurate records of interactions.
• Provide detailed product information and recommendations to clients, helping them make informed decisions.
• Stay updated on company offerings and industry trends to better assist customers.
• Contribute to ongoing improvements in service and operational efficiency.

Requirements

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

We are seeking an Order Management Specialist to add to our team.  Order Management Specialists are the primary interface with the Planar sales team and customers during all aspects of the order fulfillment process.

What You'll Do:

The Order Management Specialist is responsible for ensuring that the customers’ needs are met, from purchase order receipt to product shipment. Order Management Specialists also build and maintain positive customer relations with both external and internal departments to ensure customer requests are managed appropriately and in a timely manner.