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French Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
  • Assist customers with account setup, billing inquiries, and service modifications.
  • Provide accurate and timely information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and customer experience.
  • Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food and enjoy helping customers, this role is tailored for you. You will be responsible for providing outstanding customer support in French, assisting clients with their inquiries regarding products, orders, and service-related issues.


Key Responsibilities

  • Manage customer inquiries related to food and beverage products, including orders and delivery details via phone, email, and chat in French.
  • Provide information about menu items, nutritional information, product availability, and promotions.
  • Assist customers with their orders, modifications, cancellations, and resolve any issues that arise.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to ensure a seamless customer experience and resolve challenges.
  • Stay updated on industry trends, product knowledge, and service offerings to best assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Automotive industry. If you are passionate about automobiles and providing stellar customer support, this role is tailored for you. You will assist customers with their inquiries related to automotive products and services, ensuring they receive the highest level of service in French.


Key Responsibilities

  • Manage customer inquiries regarding vehicle specifications, services, and warranty information via phone, email, and chat in French.
  • Guide customers through the vehicle purchasing process and assist with service appointments.
  • Address customer concerns and complaints in a professional and timely manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with sales and service teams to meet customer needs effectively.
  • Stay informed about the latest automotive trends, products, and company offerings to provide relevant information.

Requirements

Job Skills

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Czech Speaking Logistics and Delivery Advisor

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a motivated Czech Speaking Logistics and Delivery Advisor to join our dynamic team. This role is ideal for individuals who have a passion for logistics and customer service, and who are fluent in Czech. As a Logistics and Delivery Advisor, you will play a crucial role in ensuring that our customers receive their orders on time and efficiently.


Key Responsibilities

  • Provide exceptional customer support in Czech regarding logistics and delivery inquiries via phone, email, and chat.
  • Coordinate with logistics providers to ensure timely and accurate deliveries of products to customers.
  • Assist customers with tracking their shipments and resolving any delivery-related issues.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to optimize logistics processes and enhance customer satisfaction.
  • Stay informed about logistics trends and best practices to provide relevant support and advice.

Requirements

Job Skills

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Czech Speaking Backoffice Gaming Support Specialist

posted by: spj_bot

Mercier Consultancy MD is looking for a detail-oriented Czech Speaking Backoffice Gaming Support Specialist to join our team. In this role, you will provide essential support to our gaming operations, ensuring that customer inquiries and backend processes run smoothly. You will be responsible for assisting customers and internal teams through various channels while maintaining a focus on efficiency and problem resolution.


Key Responsibilities

  • Provide backoffice support for gaming operations, including customer inquiries and administrative tasks.
  • Assist Czech-speaking customers by addressing their concerns and providing accurate information regarding gaming products.
  • Collaborate with the operational teams to troubleshoot issues and enhance the overall customer experience.
  • Document and maintain accurate records of customer interactions and internal processes.
  • Participate in continuous improvement efforts to streamline backoffice operations.
  • Stay informed about industry trends and gaming product updates to effectively support clients and teams.

Requirements

Job Skills

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Portuguese Speaking Customer Service For The World's Leading Delivery Platform

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Portuguese Speaking Customer Service Representatives to join the world's leading delivery platform. This role is perfect for dynamic individuals who thrive in a fast-paced environment and are committed to providing exceptional support to customers using our leading-edge delivery services. You will play a vital role in ensuring a seamless experience for users while communicating in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding delivery services, account issues, and order tracking via phone, email, and chat in Portuguese.
  • Provide accurate information on services, pricing, and company policies.
  • Assist customers with placing orders, resolving deliveries, and addressing any concerns.
  • Document customer interactions and maintain records in the customer relationship management (CRM) system.
  • Collaborate with logistics and operational teams to improve service delivery and resolve issues.
  • Stay updated on service offerings and industry trends to provide knowledgeable support.

Requirements

Job Skills

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Portuguese Speaking Customer Service For American Postal Company

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives for an esteemed American Postal Company. This role is tailored for individuals who have a passion for providing exceptional service and are eager to assist customers with their postal and shipping inquiries. As a representative, you will engage with customers in Portuguese to ensure their needs are met efficiently and effectively.


Key Responsibilities

  • Manage customer inquiries related to postal services, shipment tracking, and account management via phone, email, and chat in Portuguese.
  • Provide accurate information about mailing options, pricing, and delivery timelines.
  • Assist customers with processing shipments, resolving issues, and coordinating service requests.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with logistics and operations teams to address customer concerns and improve service delivery.
  • Stay updated on postal regulations and services to provide timely and relevant information.

Requirements

Job Skills

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Portuguese Speaking CS Agent For Hong Kong-Based Multinational

posted by: spj_bot

Mercier Consultancy MD is pleased to present an exciting opportunity for a Portuguese Speaking Customer Service Agent for a prestigious Hong Kong-based multinational company. In this essential role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring they receive top-notch assistance with the organization’s innovative solutions.


Responsibilities

  • Respond to customer inquiries and support requests through phone, email, and chat in Portuguese.
  • Educate customers on the company's products and services to enhance user experience and satisfaction.
  • Troubleshoot and resolve customer issues efficiently, maintaining a high level of service quality.
  • Document interactions and solutions in the CRM system for tracking and improvement purposes.
  • Collaborate with other teams to escalate and resolve complex technical issues when necessary.
  • Maintain knowledge of product updates and industry changes to provide informed support to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing excellent customer support. As a customer service representative, you will communicate with clients in Lithuanian, assisting them with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist customers with account setup, billing inquiries, and service changes.
  • Provide accurate and timely information regarding product features, offers, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed about new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Lithuanian Speaking Customer Service Representatives in the Social Media industry. This is an exciting opportunity for individuals who are passionate about digital communication and social media platforms. In this role, you will support users by addressing their inquiries and providing solutions in Lithuanian, ensuring a positive experience across our social media channels.


Key Responsibilities

  • Manage customer inquiries regarding social media platform features, policies, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist users with account settings, privacy concerns, and content management.
  • Provide timely updates on platform changes, trends, and new features.
  • Resolve user complaints and issues with a focus on delivering exceptional customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve user experience and address issues.
  • Stay informed about the latest social media developments and best practices to provide relevant guidance.

Requirements

Job Skills

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