Swedish Speaking Customer Service Telecommunications Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.
Key Responsibilities
- Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
- Provide support for account management, billing questions, and service issues.
- Assist customers with troubleshooting technical problems and guide them through product features.
- Document all interactions accurately in the CRM system for effective follow-up.
- Collaborate with technical teams to ensure efficient resolution of customer concerns.
- Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.
Requirements