French Speaking Customer Service for Energy Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives at an Energy Company located in Greece. This role is perfect for individuals who are enthusiastic about customer service and the energy sector. You will engage with clients, providing them with support and information in French while enjoying the beautiful environment of Greece.
Key Responsibilities
- Handle customer inquiries regarding energy services, plans, and billing through phone, email, and live chat in French.
- Assist customers in understanding their energy options and provide information about products and services.
- Resolve customer issues and complaints promptly and professionally, ensuring high levels of satisfaction.
- Maintain accurate records of all customer interactions within the CRM system.
- Collaborate with internal teams to address and resolve customer concerns effectively.
- Stay up-to-date with industry developments and company services to provide informed assistance.
Requirements