Mercier Consultancy MD is thrilled to announce exciting job opportunities for Norwegian Speaking professionals looking to relocate to Bulgaria! This position offers a supportive and dynamic work environment with the added benefit of a fully paid relocation package. If you are passionate about your career and eager to embrace a new culture, we want to hear from you!

Key Responsibilities

• Utilize your Norwegian language skills to assist customers or clients, providing excellent service and support.
• Engage in effective communication with colleagues and stakeholders, ensuring that all interactions are clear and professional.
• Contribute to various projects and activities within your role to enhance productivity.
• Participate in training programs to further develop your skills and professional growth.
• Work collaboratively in a team environment to achieve company goals and deliver exceptional service.
• Adapt to various operational demands and be flexible to changes as necessary.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Manufacturing industry. This role is ideal for individuals who are eager to provide excellent customer support while facilitating communication for clients and partners in Slovak. You will play a crucial role in addressing inquiries and ensuring a seamless experience for customers in the manufacturing sector.

Key Responsibilities

• Respond to customer inquiries regarding manufacturing products, services, and order status via phone, email, and chat in Slovak.
• Provide information on product specifications, pricing, and availability.
• Assist customers with order processing, changes, returns, and special requests.
• Resolve any issues and complaints quickly and professionally to ensure customer satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with production and logistics teams to ensure orders are fulfilled efficiently.
• Stay informed about industry trends and product developments to assist customers effectively.

Requirements

Who we are:
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Regional Sales Manager will focus on driving sales volume within a defined territory by managing existing accounts and identifying, hunting, and qualifying new prospects. Based in Alberta, this role involves travel to other provinces where key clients conduct business.

This B2B role works directly with owners, finance managers, sales and service teams, and brokerages of Powersports, Marine, Trailer, and RV dealerships seeking to leverage our consumer and retail financing platform. The position reports to the Sales Manager and collaborates closely with internal partners across Financeit to drive growth.

Mercier Consultancy MD is excited to offer an outstanding opportunity for Czech Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about travel and customer service excellence. You will be responsible for assisting customers with their inquiries related to aviation services while communicating effectively in Czech.

Key Responsibilities

• Manage customer inquiries regarding flight bookings, cancellations, and travel information via phone, email, and chat in Czech.
• Provide accurate information about flight schedules, baggage policies, and additional services.
• Assist customers with the booking process, changes, and special requests.
• Resolve customer issues and complaints promptly and courteously, ensuring high levels of satisfaction.
• Document all interactions accurately in the CRM system for effective tracking and reporting.
• Collaborate with operational teams to ensure seamless customer experiences and timely updates.
• Stay informed about industry trends and company services to provide valuable assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for Czech Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who are passionate about automobiles and dedicated to providing outstanding customer support. As a representative, you will engage with customers in Czech, assisting them with their inquiries related to automotive products and services.

Key Responsibilities

• Manage customer inquiries about automotive products, services, and specifications via phone, email, and chat in Czech.
• Provide detailed information on vehicle options, pricing, and financing solutions.
• Assist customers with scheduling maintenance appointments and service-related inquiries.
• Resolve customer concerns and complaints effectively, ensuring high levels of satisfaction.
• Accurately document all customer interactions in the CRM system for future reference.
• Collaborate with various internal departments to enhance service delivery and address customer needs promptly.
• Stay updated on the latest automotive trends and company offerings to offer relevant advice to customers.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
• Provide detailed information on available properties, market trends, and real estate regulations.
• Assist customers with application processes, negotiate terms, and address any concerns.
• Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
• Document all interactions accurately within the CRM system for effective tracking and follow-up.
• Collaborate with real estate agents and other departments to improve service delivery.
• Stay informed about industry changes and company offerings to provide relevant advice to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media and dedicated to providing excellent customer support. As a customer service representative, you will assist clients in Nordic languages, helping them navigate their social media experiences and address any concerns they may have.

Key Responsibilities

• Manage customer inquiries regarding social media services, features, and accounts via phone, email, and chat in Nordic languages.
• Assist users with account setup, content creation, and technical troubleshooting.
• Provide accurate information on platform policies, community guidelines, and promotional opportunities.
• Resolve customer complaints and inquiries efficiently, ensuring a positive user experience.
• Document all customer interactions meticulously in the CRM system for smooth follow-up.
• Collaborate with technical and product teams to enhance service delivery and customer satisfaction.
• Stay informed about trends in social media and digital marketing to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Nordic Speaking Customer Service Representatives in the Manufacturing industry. This position is ideal for individuals who are passionate about industrial solutions and committed to delivering excellent customer service. You will be responsible for assisting clients in their inquiries and providing them with the necessary support in a Nordic language of your proficiency.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, services, and order status via phone, email, and live chat in the Nordic language.
• Provide detailed information on product specifications, pricing, and availability.
• Assist customers with order processing, changes, and issues related to manufacturing services.
• Resolve customer complaints and technical inquiries efficiently, ensuring high satisfaction levels.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with manufacturing teams to ensure timely and accurate service delivery.
• Stay informed about industry trends and product developments to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about customer service and possess a keen understanding of insurance products. As a representative, you will provide vital support to clients, assisting them with their inquiries and helping them navigate their insurance needs in their native language.

Key Responsibilities

• Manage customer inquiries regarding insurance policies, claims, and products via phone, email, and live chat in a Nordic language.
• Provide clear and concise information about insurance coverage, terms, and benefits to customers.
• Assist clients with the claims process and answer questions related to claim status.
• Resolve customer complaints and issues effectively to ensure a positive customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with internal teams to expedite customer requests and enhance service quality.
• Stay informed of industry developments and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals passionate about technology and customer service. You will engage with clients across the Nordic region, assisting them with their IT-related inquiries and ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding IT products, services, and troubleshooting via phone, email, and live chat in Nordic languages.
• Provide support for software and hardware issues, guiding customers through solutions step-by-step.
• Assist clients with account management, service inquiries, and order processing.
• Resolve technical issues efficiently and ensure customer satisfaction throughout the process.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with technical teams to address ongoing service issues and enhance customer experience.
• Stay informed about technology trends and updates to provide applicable advice to customers.

Requirements