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Digital Trust and Safety Analyst with Dutch - Work In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Digital Trust and Safety Analyst with Dutch in the beautiful country of Greece! This exciting opportunity allows you to work in a dynamic environment while ensuring that our digital platforms remain safe and reliable for users. Your expertise will be essential in monitoring, analyzing, and responding to safety-related issues across our online services.


Key Responsibilities

  • Monitor user-generated content and engagements to identify potential risks and enforce community guidelines.
  • Thoroughly investigate reports of safety concerns, employing analytical skills to evaluate incidents and recommend actions.
  • Collaborate with cross-functional teams, including security and tech departments, to develop and implement effective safety policies and procedures.
  • Prepare detailed reports and presentations on findings to inform stakeholders and enhance platform safety.
  • Stay updated on digital safety trends and emerging threats to proactively address vulnerabilities.
  • Engage with users and stakeholders to promote awareness and understanding of digital safety measures.

Requirements

Job Skills

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Swedish Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives for an online banking platform, based in beautiful Greece. This role is perfect for individuals who are passionate about the banking industry and dedicated to delivering exceptional customer service. You will assist customers in navigating their banking inquiries and provide support in Swedish.


Key Responsibilities

  • Handle customer inquiries related to online banking services, accounts, and transactions via phone, email, and chat in Swedish.
  • Provide clear and accurate information regarding account details, banking products, and online services.
  • Assist customers with technical issues related to online banking platforms and mobile applications.
  • Troubleshoot problems and address customer complaints promptly to ensure a positive customer experience.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve service delivery and customer satisfaction.
  • Stay informed about banking regulations and product updates to provide relevant assistance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for E-Commerce Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a unique opportunity for Polish Speaking Customer Service Representatives for an E-Commerce Platform, with the possibility of working in beautiful Greece. This role is ideal for individuals who are passionate about online shopping and customer service. As a representative, you will assist customers in their inquiries while ensuring a seamless shopping experience in Polish.


Key Responsibilities

  • Manage customer inquiries regarding products, orders, and online services via phone, email, and chat in Polish.
  • Provide comprehensive information to customers about product details, pricing, and shipping options.
  • Assist customers with order processing, tracking, returns, and exchanges efficiently.
  • Resolve customer complaints and issues promptly to maintain customer satisfaction.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance the customer experience and address service-related challenges.
  • Stay informed about the latest trends in e-commerce and the range of products offered on the platform.

Requirements

Job Skills

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German Speaking Customer Service for Online Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an incredible opportunity for German Speaking Customer Service Representatives for Online Services, based in beautiful Greece. This role is perfect for individuals who are passionate about providing exceptional customer service in the digital landscape. As a representative, you will assist clients with their inquiries related to online services while enjoying the vibrant culture and lifestyle in Greece.


Key Responsibilities

  • Manage customer inquiries concerning online services, including account access, billing questions, and service features via phone, email, and live chat in German.
  • Provide clear and helpful information to customers about our online products and services.
  • Assist customers with troubleshooting issues and guide them through the resolution process.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with internal teams to ensure customer feedback and issues are addressed promptly.
  • Stay updated on the latest trends and features in online services to provide the best possible support.

Requirements

Job Skills

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German Speaking Customer Agent For Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a German Speaking Customer Agent to join our team in Greece, providing exceptional service for a leading online bank. This role is perfect for individuals who are passionate about customer support and have a keen interest in the banking industry. As a Customer Agent, you will be responsible for assisting our German-speaking clients with their banking inquiries and guiding them through our online services.


Key Responsibilities

  • Deliver top-notch customer support in German via phone, email, and chat.
  • Address customer inquiries regarding online banking products and services.
  • Resolve customer issues efficiently, ensuring a seamless banking experience.
  • Document all customer interactions and inquiries in our CRM system.
  • Collaborate with other departments to improve service delivery and customer satisfaction.
  • Stay informed about online banking trends and product updates to provide accurate information to clients.

Requirements

Job Skills

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