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Lithuanian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a job opening for Lithuanian Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about customer service and have a passion for the retail environment. As a representative, you will play a key role in delivering exceptional service to customers, helping them with inquiries regarding products, orders, and store policies, all while utilizing your fluency in Lithuanian.


Key Responsibilities

  • Handle customer inquiries related to retail products, services, and policies via phone, email, and live chat in Lithuanian.
  • Assist customers with order placements, adjustments, and returns.
  • Provide detailed product information and recommendations based on customer needs.
  • Resolve customer complaints and issues in a timely manner, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to enhance the customer service experience.
  • Staying updated on retail trends and promotions to better assist customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to delivering outstanding customer support. As a customer service representative, you will engage with clients in Estonian, assisting them with their telecommunications needs and ensuring a positive user experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and live chat in Estonian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information on product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are passionate about construction services and thrive in a customer-focused environment. As a representative, you will provide support and guidance to clients in Estonian, assisting them with inquiries related to their construction needs and ensuring a smooth experience.


Key Responsibilities

  • Handle customer inquiries regarding construction services, project details, and timelines via phone, email, and chat in Estonian.
  • Assist clients with service inquiries, quotes, and project management information.
  • Provide clear and detailed information about construction processes, materials, and regulations.
  • Resolve customer issues and complaints promptly and efficiently.
  • Document all customer interactions accurately in the CRM system, ensuring proper follow-up where necessary.
  • Collaborate with project teams to facilitate communication and ensure customer needs are met.
  • Stay informed about construction industry trends and company offerings to provide valuable insights to clients.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Norwegian Speaking Customer Service Representatives in the aviation industry. This role is ideal for individuals who are passionate about aviation and customer service. As a representative, you will assist passengers with their inquiries regarding flight bookings, travel information, and airline services, all while providing exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to flight bookings, cancellations, and travel itineraries via phone, email, and chat in Norwegian.
  • Provide accurate information on airline services, baggage policies, and fare options.
  • Assist customers with changes to their reservations and address any service-related issues.
  • Resolve customer complaints in a professional and effective manner to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to facilitate a smooth passenger experience and resolve issues promptly.
  • Stay informed on aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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Dutch or Flemish Speaking CS For A Belgian Telecommunications And ICT Provider

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch or Flemish Speaking Customer Service Representatives to work with a leading Belgian Telecommunications and ICT Provider. In this role, you will be the key point of contact for customers, assisting them with various inquiries and ensuring they receive exceptional service throughout their experience.


Key Responsibilities

  • Deliver outstanding customer support in Dutch or Flemish through phone, email, and chat for all telecommunications and ICT-related queries.
  • Assist customers with information regarding products, services, account management, and troubleshooting.
  • Handle and resolve customer complaints effectively while ensuring customer satisfaction.
  • Document all customer interactions clearly and accurately in the CRM system.
  • Work closely with technical support and other internal teams to address customer needs promptly.
  • Stay updated on industry trends, product knowledge, and service offerings to provide informed support.

Requirements

Job Skills

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Spanish Speaking Customer Experience Representative - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Spanish Speaking Customer Experience Representative to join our team in Athens. This position is perfect for individuals who are enthusiastic about enhancing customer satisfaction and have a passion for providing top-tier service in both Spanish and English. In this role, you will be the face of our company, responsible for ensuring a seamless and enjoyable experience for our Spanish-speaking clients.


Key Responsibilities

  • Engage with customers through various channels, including phone, email, and chat, to address inquiries in Spanish.
  • Provide personalized assistance to customers regarding products and services, enhancing their overall experience.
  • Handle customer complaints and concerns effectively, ensuring resolution and satisfaction.
  • Document customer interactions accurately in our CRM system for follow-up and analysis.
  • Collaborate with internal teams to improve processes and customer satisfaction rates.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information to clients.

Requirements

Job Skills

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Spanish Speaking Customer Care Agent - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Spanish Speaking Customer Care Agent, working remotely from Greece. This is an excellent opportunity for individuals who are passionate about customer service and fluent in Spanish. In this role, you will provide outstanding support and assistance to our Spanish-speaking clients, ensuring they have a positive experience with our products and services.


Key Responsibilities

  • Respond to customer inquiries and issues in Spanish via phone, email, and live chat.
  • Assist customers with order placements, product information, and service requests.
  • Document customer interactions accurately in our CRM system.
  • Resolve customer concerns and complaints effectively, ensuring satisfaction.
  • Collaborate with technical teams to address complex inquiries when necessary.
  • Stay informed about product offerings, updates, and relevant market trends to provide accurate support.

Requirements

Job Skills

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Slovak Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to provide an opening for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food and drink and appreciate providing exceptional customer care. As a customer service representative, you will assist customers with their inquiries and ensure they have a delightful experience while communicating in Slovak.


Key Responsibilities

  • Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information on product availability, pricing, and promotions.
  • Assist customers with order processing, changes, and cancellations.
  • Address and resolve any customer complaints with empathy and professionalism.
  • Document customer interactions accurately for future reference in the CRM system.
  • Collaborate with operational teams to ensure timely delivery and customer satisfaction.
  • Keep updated on industry trends and product offerings to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For U.S. Multinational Technology Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prominent U.S. Multinational Technology Corporation. This role is ideal for technology enthusiasts who are committed to delivering outstanding service. As a representative, you will assist customers with inquiries about technology products and services, ensuring a seamless and positive experience in Dutch.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and live chat in Dutch.
  • Provide detailed information regarding product features, pricing, and availability.
  • Assist customers with order processing, account management, and technical support.
  • Address customer complaints and troubleshoot issues to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to resolve customer issues and improve service delivery.
  • Stay updated on industry trends and company offerings to provide informed support to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For E-commerce Platform And Marketplace

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an E-commerce Platform and Marketplace. This role is ideal for energetic individuals who enjoy assisting customers in a dynamic online shopping environment. As a representative, you will provide exceptional support to customers, helping them navigate the e-commerce platform and ensuring seamless experiences.


Key Responsibilities

  • Manage customer inquiries related to e-commerce transactions, product availability, and account management via phone, email, and live chat in Dutch.
  • Assist customers with order placements, cancellations, returns, and exchanges while providing detailed information on shipping options and policies.
  • Resolve customer complaints and issues promptly to ensure satisfaction and quick resolution.
  • Document all interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about current promotions, products, and trends in the e-commerce marketplace.

Requirements

Job Skills

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