Our client is a world leader in contact Center services provider and you will work with the MICROSOFT Customer Service team in Greece, helping MICROSOFT customer.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

DOF Canada a leading provider of vessel and subsea services in all the major oil and gas production regions around the world. With world class ROVs (Remote Operated Vehicles), Survey systems, and a fleet of offshore vessels, the group combines expertise and technology to deliver integrated subsea solutions to the offshore oil and gas industry.

DOF Canada is currently seeking multiple candidates for Second Engineer positions to work on Canadian Flagged Offshore Support Vessels. Offshore work schedule will be based on a 28-day rotation. We are looking for a motivated and hardworking seafarer who has the passion for a career at sea. A key to success for this position is the ability to collaborate with offshore and onshore personnel. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

Tasks can include, but are not limited to:

Our client is a world leader in contact center services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customers.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Mercier Consultancy MD is pleased to announce multiple remote job opportunities for Dutch/Flemish speakers in Greece! These positions allow you to work from anywhere in Greece while leveraging your language skills in a dynamic and engaging environment. As part of our team, you will be responsible for providing excellent service to our Dutch-speaking clients, contributing to their satisfaction and loyalty.

Key Responsibilities

• Deliver high-quality customer service in Dutch/Flemish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, support requests, and product information.
• Document and manage customer interactions accurately in our CRM system.
• Resolve customer issues and complaints promptly to ensure a positive experience.
• Collaborate with team members to share insights and improve service processes.
• Stay informed about product features, promotions, and company updates to provide accurate assistance.

Requirements

Customer Support Experts – Remote from Greece

Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support? This position combines the flexibility of working from home with the opportunity to gain valuable international experience.

Whether you’re looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.

You will become part of an international team that values quality, collaboration, and personal growth.

What the roles are about

You will support customers from the German-speaking market - your mission: guide people professionally, understand their needs, and ensure a positive customer journey.

You will learn quickly, develop valuable service skills, and strengthen your communication abilities across different channels.

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking professionals looking to advance their careers in Bulgaria! This role allows you to work in the vibrant city of Sofia, with fully paid relocation included. As part of our dedicated team, you will engage with clients and provide exceptional service while experiencing the rich culture and history Bulgaria has to offer.

Key Responsibilities

• Communicate effectively with Swedish-speaking clients via phone, email, and live chat, addressing their inquiries and providing suitable solutions.
• Assist with a variety of tasks related to customer service or administration, ensuring high-quality service delivery.
• Document client interactions and maintain accurate records within our CRM system.
• Collaborate with various teams to ensure a seamless experience for clients and optimize operational processes.
• Stay updated on company products, services, and industry trends to provide informed recommendations to clients.
• Contribute to team efforts to enhance service delivery and customer satisfaction.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Agent to join our team in Athens, working for a prestigious international airline. This role is a fantastic opportunity for individuals who are passionate about travel and exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their flight inquiries, bookings, and any issues that may arise, ensuring they have a memorable travel experience.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with inquiries about flight bookings, cancellations, and travel changes.
• Address and resolve customer complaints and issues effectively to ensure satisfaction.
• Accurately document customer interactions in our CRM system.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay updated on airline policies, promotions, and travel regulations to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to offer a position for a German Speaking Customer Agent to join our team, working remotely from Greece for Booking.com. This role is perfect for individuals who are passionate about travel and delivering exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their travel inquiries, bookings, and provide support to ensure their experiences are unforgettable.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with questions about bookings, changes, cancellations, and general inquiries.
• Resolve issues and complaints effectively to ensure customer satisfaction.
• Document customer interactions and inquiries accurately in our CRM system.
• Collaborate with different teams to enhance service delivery and improve customer experience.
• Stay updated on Booking.com policies, promotions, and travel trends to provide accurate and valuable information to clients.

Requirements