Join Mercier Consultancy MD as a Swedish Business Developer in the Travel Industry and immerse yourself in the vibrant culture of Athens! This exciting opportunity is perfect for individuals with a passion for travel and a drive to create innovative business solutions within the travel sector. In this role, you will play a crucial part in expanding our client base and promoting our services to Swedish-speaking clients.

Key Responsibilities

• Identify and establish relationships with potential clients in the travel industry across Swedish-speaking markets.
• Develop and implement effective business development strategies to promote our travel services and solutions.
• Engage with clients to understand their specific travel needs and tailor solutions that enhance their experiences.
• Conduct market research to stay informed about industry trends, competitor activity, and customer preferences.
• Prepare and deliver compelling sales presentations that effectively communicate the value of our offerings.
• Collaborate with internal teams to ensure seamless service delivery and support for clients.
• Achieve and exceed sales targets, contributing to the overall success of the company.

Requirements

Become a part of the dynamic team at Mercier Consultancy MD as a Dutch Travel Consultant in the tourism industry! This exciting remote position allows you to work from the stunning backdrop of Greece while utilizing your travel expertise to assist Dutch-speaking clients in planning unforgettable trips.

Key Responsibilities

• Assist Dutch-speaking clients through various communication channels to handle travel inquiries and provide booking services.
• Offer expert advice on travel packages, destinations, and accommodations tailored to client needs and preferences.
• Craft personalized travel itineraries that ensure a unique and memorable experience for each client.
• Address customer concerns and complaints with empathy and effective resolutions.
• Maintain detailed records of client interactions in our CRM system for thorough tracking and follow-up.
• Stay informed about the latest travel trends and updates to provide clients with the best options available.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Business Development Representative in Athens! This is an excellent opportunity for a motivated individual who is passionate about business growth and is eager to make an impact in the Dutch-speaking market. You will be responsible for driving sales initiatives, establishing client relationships, and enhancing our market presence.

Key Responsibilities

• Develop and implement strategies for reaching out to potential Dutch-speaking clients.
• Engage in outbound sales efforts, including cold calling, emailing, and networking.
• Identify client needs and provide tailored business solutions to meet their objectives.
• Maintain a detailed database of leads and manage client interactions through our CRM.
• Work closely with marketing and other departments to align strategies and maximize outreach efforts.
• Analyze industry trends and competitor activities to refine tactics and boost sales.
• Meet and exceed individual and team sales targets on a regular basis.

Requirements

Mercier Consultancy MD is seeking a passionate Croatian Travel Agent to join our remote team in Greece. This position allows you to connect with clients across the globe, assisting them in creating unforgettable travel experiences. Your expertise in travel planning and your fluency in Croatian will be vital in delivering exceptional service to our clients.

Key Responsibilities

• Provide personalized travel assistance to Croatian-speaking clients through phone, email, and chat.
• Design and arrange customized travel itineraries based on clients’ preferences, interests, and budgets.
• Assist clients with bookings for flights, accommodations, and activities, ensuring a seamless travel experience.
• Address client inquiries, providing detailed information about various travel destinations and services.
• Manage client complaints and resolutions with a focus on maintaining high satisfaction levels.
• Maintain up-to-date knowledge of travel regulations, industry trends, and destination knowledge for better client support.

Requirements

Join Mercier Consultancy MD as a Czech Travel Consultant and work remotely from the stunning backdrop of Greece! In this exciting role, you will support Czech-speaking clients in planning their dream travels, providing personalized service and expert travel advice from the comfort of your own home or a beautiful Greek locale.

Key Responsibilities

• Communicate with Czech-speaking clients through various channels to assist them with their travel inquiries and bookings.
• Provide tailored recommendations on travel destinations, packages, and accommodations based on individual client preferences.
• Create customized travel itineraries that ensure an unforgettable travel experience for every client.
• Address and resolve customer concerns and inquiries promptly and professionally.
• Maintain accurate documentation of client interactions in our CRM system for seamless service and follow-up.
• Stay informed about travel trends and destination highlights to enhance client engagement and recommendations.

Requirements

Job Title: Senior Business Development Manager
Location: Aberdeen Preferred, Glasgow considerable  
Reporting Line: Reports directly to Chief Commercial Officer
Department: Heads Business Development Department within the Commercial Team

Role Overview:
We are seeking an experienced Senior Business Development Manager to lead our Business Development Department within the Commercial Team. This pivotal role will drive strategic growth, manage key client relationships, and oversee a team of Business Development Managers.

Key Responsibilities:

• Lead and manage the Business Development Department, overseeing all BDMs
• Develop and execute BD strategy aligned with company objectives
• Manage BD stakeholders and deliverables across multiple projects
• Oversee end-to-end BD pipeline and client relationship management
• Identify new business opportunities and drive revenue growth
• Provide leadership, mentorship, and performance management for the BD team
• Collaborate with senior leadership to align BD initiatives with commercial goals
• Ensure compliance with industry standards and company policies

Requirements

Essential Qualifications & Experience:

Mercier Consultancy MD invites you to apply for the position of Bilingual Hotel Booking Specialist (Dutch), where you’ll enjoy the freedom of remote work from the beautiful landscapes of Greece! In this role, you will be responsible for assisting clients with their hotel reservations, ensuring a smooth and enjoyable booking experience.

Key Responsibilities

• Support Dutch-speaking clients with hotel booking inquiries and reservations through various communication channels, including phone, email, and chat.
• Provide detailed information about hotel options, amenities, and pricing to help clients make informed decisions.
• Process bookings accurately, ensuring all client preferences are correctly captured and confirmed.
• Handle customer issues or inquiries with professionalism and efficiency, aiming for a high level of client satisfaction.
• Maintain accurate records of client interactions and bookings in our CRM system.
• Stay updated on hotel trends, properties, and offers to provide clients with the best options available.

Requirements

Mercier Consultancy MD is pleased to announce a fantastic opportunity for a Dutch Speaking B2B Sales Representative to join our team in Poland, with all relocation costs covered. This role is ideal for enthusiastic individuals who are fluent in Dutch and possess a solid background in B2B sales. As an essential part of our sales team, you will be tasked with developing and maintaining relationships with clients while promoting our client's premier products and services across the vibrant Polish market.

Key Responsibilities

• Identify and pursue new business opportunities through effective market research and networking.
• Engage with potential clients to assess their needs and provide customized solutions.
• Meet and exceed sales targets while actively contributing to the overall growth plans of the organization.
• Maintain regular communication with existing clients to ensure satisfaction and enhance customer loyalty.
• Collaborate with different teams to align efforts and improve client service delivery.
• Participate in training and development initiatives to increase your product knowledge and sales capabilities.

Requirements

The Event Marketing Manager plays a pivotal role within the events marketing section, responsible for ensuring the successful execution of various marketing and PR initiatives. This role combines business marketing acumen with keen attention to detail to drive engagement and enhance brand visibility across multiple channels.

Responsibilities

Digital Campaigns:

• Manage and execute digital campaigns including paid search, display and social media ads.
  
• Ensure proper briefing and alignment with the marketing plan.
  
• Approve marketing assets and understand analytics, providing weekly performance updates.
  

Event Owner:

• Oversee the entire event marketing process, from initial planning to post-event activities.
  Ensure ongoing communication and engagement with target audiences throughout the year. 
  

Media Outreach:

• Identify and liaises with suitable media outlets for press releases, social media, email and digital marketing publication considering geographical relevance and budget constraints.
  

Marketing Strategy Development:

Mercier Consultancy MD is pleased to offer the position of Dutch Speaking Client Service Representative. This role provides the flexibility of remote work, with the unique opportunity of paid relocation to Greece, allowing you to balance your professional career with an exciting lifestyle!

As a Dutch Speaking Client Service Representative, you will be responsible for delivering exceptional support to our Dutch-speaking client base. Your role will be pivotal in ensuring customer satisfaction and fostering strong relationships with clients through effective communication and service.

Your Key Responsibilities:

• Provide high-quality customer service to our Dutch-speaking clients across multiple communication channels, including phone, email, and chat.
• Manage client inquiries and concerns efficiently and professionally, ensuring swift resolutions.
• Keep detailed records of client interactions in our CRM system to facilitate ongoing support.
• Collaborate with different internal teams to enhance the overall client experience and expedite issue resolution.
• Stay informed about company products and services to provide comprehensive assistance to clients.

Requirements