The main purpose of the Account Director (Digital Marketing) is to take ownership of client relationships and lead the execution and delivery of marketing services across multiple accounts, while building and optimizing the operational backbone of the marketing function.

As an Account Director at Hustler Marketing, you will be responsible for managing a portfolio of clients across Paid Media, Email Marketing, and SEO, acting as the main point of contact and ensuring that all services are delivered to a high standard. This includes leading client communication, aligning internal teams, and driving performance across accounts.

This role is structured as a progression into full ownership of the marketing department and, over time, broader operational leadership. You will initially take over existing clients from the CEO and gradually evolve into a key operator responsible for systems, processes, and team performance.

The Account Director will report directly to the CEO and collaborate closely with internal marketing specialists and other departments to ensure smooth execution, high client satisfaction, and scalable operations.

About the Role:

Mission statement:

Are you passionate about technology and gadgets? Do you speak Slovenian fluently? Combine career growth with the opportunity to live in Greece and enjoy its amazing lifestyle!

We are looking for talented Slovenian -speaking Customer Experience Specialists to join our international team in Greece. You’ll provide support to customers from the Slovenia, following full training by certified instructors, while experiencing life in one of the most beautiful countries in the world.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and resolve cases efficiently and professionally
• Maintain high customer satisfaction while representing major global brands
• Troubleshoot mobile devices (phones, tablets, and more)
• Help customers manage and secure their accounts and passwords
• Coordinate hardware repairs when needed

Requirements

• Fluency in Slovenian
• Advanced English skills
• Familiarity with iOS, MacOS, or similar technology is a plus
• Excellent communication and problem-solving skills
• Previous customer support experience is an advantage

Benefits

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a Slovenian Speaking Solutions Consultant to join our team in Sofia, Bulgaria! We provide fully paid relocation for the right candidate, making this the perfect chance for an exciting new beginning. In this role, you will connect with clients to understand their unique challenges and deliver tailored solutions that enhance their business success. If you are passionate about technology and client engagement, we would love to meet you!

Key Responsibilities

• Engage with clients through in-depth consultations to assess their needs and business objectives.
• Design and present customized solutions that effectively address client challenges and deliver value.
• Act as a trusted advisor, offering informed recommendations and insights to enhance client satisfaction.
• Collaborate with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions to empower clients in utilizing our products to their fullest potential.
• Stay updated on industry trends and emerging technologies to provide relevant and timely advice during client engagements.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovenian Speaking professionals looking to work in beautiful Sofia, Bulgaria! This role includes fully paid relocation, making it easier than ever to embark on a new adventure. As part of our team, you will leverage your language skills to provide exceptional support and services to our clients.

Key Responsibilities

• Serve as a primary point of contact for Slovenian-speaking clients, addressing their inquiries via phone, email, and chat.
• Provide accurate and helpful information regarding our services and solutions, ensuring a seamless client experience.
• Process and manage client accounts and reservations with a focus on attention to detail.
• Resolve customer issues and complaints effectively, striving to enhance their overall satisfaction.
• Maintain organized records of interactions and transactions within our CRM system.
• Stay updated on market trends and company offerings to provide relevant advice and support to clients.

Requirements

Join Mercier Consultancy MD for an exciting opportunity to work in Sofia, Bulgaria as a Slovenian Speaking professional! This position includes paid relocation, making it easier for you to embark on a new adventure. As part of our dedicated team, you will leverage your language skills to assist clients while experiencing the vibrant culture and lifestyle of Sofia.

Key Responsibilities

• Provide exceptional support to Slovenian-speaking clients, addressing their inquiries and providing necessary information regarding our services.
• Assist with various customer requests through different communication channels including phone, email, and chat.
• Process orders and manage customer accounts with accuracy and efficiency.
• Collaborate with internal teams to ensure a cohesive approach to client services and problem-solving.
• Document all customer interactions and maintain organized records in our CRM system.
• Stay updated on company offerings and best practices to deliver relevant support to clients.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for a Slovenian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide outstanding service to Slovenian-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our products and services.

Responsibilities

• Assist Slovenian-speaking customers through phone, email, and chat, addressing their questions and issues related to products and services.
• Provide detailed information regarding account management, order processing, and service inquiries.
• Resolve customer complaints efficiently, maintaining a high level of customer satisfaction.
• Accurately document customer interactions and feedback in the CRM system.
• Collaborate with team members to continuously improve the customer service experience.
• Stay updated on company products and market trends to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Slovenian Speaking Solutions Consultant to join our team in Sofia, Bulgaria! We provide fully paid relocation to help you embark on this amazing journey. In this role, you will connect with clients, understand their unique challenges, and deliver personalized solutions that empower their business success. If you are passionate about technology and dedicated to client service, we want to hear from you!

Key Responsibilities

• Engage with clients through consultations to assess their specific needs and business objectives.
• Design and propose customized solutions that effectively tackle client challenges and enhance their operations.
• Act as a trusted advisor, offering valuable insights and recommendations to improve client outcomes.
• Collaborate with internal teams to ensure seamless implementation and ongoing support of solutions.
• Conduct training sessions to help clients maximize their use of our products and services.
• Stay informed about industry trends and emerging technologies to provide timely, relevant advice to clients.

Requirements

Join Mercier Consultancy MD for an exciting opportunity to work in Greece with a fully paid relocation package! We are looking for motivated individuals who speak Slovenian to become part of our team. This role invites you to experience the rich culture of Greece while applying your skills in a vibrant and supportive work environment.

Key Responsibilities

• Provide comprehensive support and assistance in Slovenian through various communication channels, including phone, email, and chat.
• Assist clients with inquiries related to services, products, and account management.
• Document and track customer interactions and resolutions in our CRM system for quality and compliance purposes.
• Address and resolve customer complaints and issues in a timely and professional manner.
• Collaborate with team members and departments to improve customer experience and streamline workflows.
• Stay informed about product offerings and company updates to provide customers with accurate information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in Slovenian, helping them navigate their telecommunications needs and ensuring they have a seamless experience.

Key Responsibilities

• Respond to customer inquiries about telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Slovenian.
• Assist customers with account management, billing issues, and service modifications.
• Provide detailed information about product features, promotions, and service availability.
• Resolve customer complaints and technical issues efficiently, ensuring satisfaction.
• Accurately document all customer interactions and maintain records in the CRM system.
• Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
• Stay informed about new products and industry developments to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovenian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and committed to delivering excellent customer service. You will support customers in exploring renewable energy options and ensuring they have a positive experience throughout their journey.

Key Responsibilities

• Respond to customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Slovenian.
• Educate customers about energy efficiency programs, benefits of renewable energy solutions, and available resources.
• Assist customers with account management and troubleshooting any service-related issues.
• Accurately document all customer interactions in our CRM system while ensuring compliance with regulations.
• Collaborate with technical and operational teams to enhance the customer experience and resolve issues promptly.
• Stay informed about industry trends and company offerings to provide relevant information to customers.

Requirements