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Portuguese Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to welcome a Portuguese Speaking Fitbit Products Support Specialist to our team in Sofia, Bulgaria. This role is an excellent opportunity for individuals who are passionate about fitness technology and customer service. You will assist Portuguese-speaking customers in navigating their Fitbit products, ensuring they have the best possible experience while achieving their health and wellness goals.


Key Responsibilities

  • Deliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with product setup, troubleshooting, and inquiries regarding features and functionalities.
  • Provide knowledgeable guidance on health tracking, device synchronization, and app usage.
  • Maintain accurate documentation of customer interactions and resolutions in our CRM system.
  • Collaborate with technical teams to resolve complex customer issues that require further investigation.
  • Stay updated on Fitbit product developments and health tracking trends to enhance customer service.

Requirements

Job Skills

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Fitbit Products Support Specialist In Bulgaria - Work In Sofia - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. We are looking for passionate individuals who want to help our customers enjoy the full benefits of their Fitbit products. This position comes with paid relocation, making it an ideal choice for those looking to embark on a new adventure while providing top-notch customer support.


Key Responsibilities

  • Deliver exceptional customer support to users of Fitbit products through various channels including phone, email, and chat.
  • Assist customers with product setup, troubleshooting issues, and inquiries about features and functionalities.
  • Provide detailed guidance on health tracking, device syncing, and application usage to enhance the customer experience.
  • Document interactions and resolutions accurately in our CRM system.
  • Collaborate with our technical support team to resolve complex issues that require escalation.
  • Keep up-to-date with the latest Fitbit product developments and health technology trends to provide informed assistance.

Requirements

Job Skills

View the job post & apply
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