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Nordic Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Nordic Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are passionate about finance and customer service. As a representative, you will support clients by addressing their banking needs, providing information about products and services, and ensuring a seamless experience in Nordic languages.


Key Responsibilities

  • Respond to customer inquiries regarding banking products, services, and account management via phone, email, and chat in Nordic languages.
  • Assist customers with new account setups, transaction queries, and troubleshooting issues.
  • Provide accurate and detailed information on banking policies, rates, and promotions.
  • Handle complaints and resolve customer concerns effectively to ensure satisfaction.
  • Maintain accurate documentation of customer interactions in the CRM system.
  • Collaborate with internal teams to improve service delivery and customer experiences.
  • Stay informed about financial services regulations and company offerings to provide relevant assistance.

Requirements

Job Skills

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French Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideally suited for individuals who possess a strong foundation in customer service and have a keen interest in financial products and services. As a representative, you will assist clients in navigating their financial inquiries while providing exceptional service in French.


Key Responsibilities

  • Address customer inquiries related to financial services, account management, and investment products via phone, email, and live chat in French.
  • Provide guidance on account setup, transactions, and financial regulations.
  • Assist customers with issues related to billing, payments, and service inquiries.
  • Resolve customer complaints promptly and professionally, ensuring a positive customer experience.
  • Maintain accurate documentation of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to provide customers with the most accurate and timely information.
  • Stay informed about financial trends and product offerings to effectively assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for French Speaking Customer Service Representatives in the Banking industry. This role is perfect for individuals who are passionate about finance and customer service. As a part of our team, you will assist customers with their banking inquiries, providing them with the information and support they need to manage their financial services effectively in French.


Key Responsibilities

  • Handle customer inquiries regarding banking products, services, account management, and transactions via phone, email, and chat in French.
  • Provide detailed information on account features, interest rates, and service fees.
  • Assist customers with online banking, wire transfers, and troubleshooting issues with their accounts.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system following compliance guidelines.
  • Collaborate with internal teams to enhance service delivery and address customer needs effectively.
  • Stay updated on banking regulations, products, and services to provide accurate information to customers.

Requirements

Job Skills

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Alumil NextGen Internship Program: Launch Your Career with Alumil

posted by: spj_bot

Alumil NextGen is an internship program offering university students who are goal-oriented, eager to learn, and development-focused the opportunity to make a strong start to their careers.

Through this program, participants gain real-world professional experience in a dynamic manufacturing and corporate environment across various departments, including Engineering, Architecture, Marketing, Human Resources, Logistics, Finance, and Sales.

Throughout the program, students will become part of a team that develops innovative solutions for the construction industry, discover themselves with mentorship support, and expand their professional network.

As a NextGen Intern, you will...

  • Make an Impact

You will contribute to Alumil Ege's business objectives by taking part in real business projects, and directly assume a role in tasks such as analysis, design, and process support.

  • Gain Valuable Skills

You will enhance both your technical and soft skills through hands-on learning and training sessions, strengthening areas like problem-solving, communication, teamwork, and project ownership.

Job Skills

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KYC Compliance Analyst

posted by: spj_bot

AHOY is in search of a detail-oriented KYC Compliance Analyst to enhance our compliance team. In this essential role, you will be responsible for conducting thorough Know Your Customer (KYC) processes to ensure compliance with regulatory standards and mitigate risks associated with customer onboarding. Your expertise will be critical in analyzing customer information and ensuring robust due diligence practices are followed.

Key Responsibilities:

  • Perform comprehensive KYC reviews of customer accounts, including risk assessments and enhanced due diligence for high-risk customers.
  • Collect, verify, and document customer identification and other relevant data according to established policies and regulatory requirements.
  • Monitor and analyze customer transactions and behaviors to identify potential risks or suspicious activity.
  • Assist in the implementation of KYC policies and procedures to improve compliance practices.
  • Collaborate with internal teams to resolve KYC-related issues and facilitate the onboarding process for new customers.
  • Stay current with changes in KYC regulations and compliance best practices.
  • Prepare and maintain accurate records of KYC assessments and ensure timely reporting to management.

Requirements

Who Should Apply?

We are looking for candidates who possess the following qualifications:

Job Skills

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Norwegian Speaking Customer Support Analyst FinTech - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Support Analyst in the FinTech sector, with fully paid relocation. This role is suited for individuals who are passionate about finance and technology and possess excellent communication skills in Norwegian. As a Customer Support Analyst, you will provide top-tier support to our clients, ensuring that they receive the assistance they need to navigate our financial technology solutions effectively.


Key Responsibilities

  • Deliver exceptional customer support to Norwegian-speaking clients via phone, email, and live chat.
  • Assist clients with inquiries related to our FinTech products and services, providing guidance and solutions.
  • Analyze and troubleshoot issues affecting customer accounts, ensuring timely resolution.
  • Document interactions and maintain accurate records of customer inquiries in the CRM system.
  • Collaborate with technical teams to escalate complex issues and contribute to continuous improvement.
  • Stay updated on industry trends and product updates to enhance customer support.

Requirements

Job Skills

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Mergers & Acquisitions Manager

posted by: spj_bot

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.
This role is an exciting opportunity to contribute to a dynamic, ambitious team in Corporate Development. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.


You will help shape Excelya’s growth trajectory through strategic acquisitions, expanding our footprint in healthcare and life sciences.

Requirements

Main Responsibilities

  • Translate corporate strategy into a dynamic M&A blueprint aligned with Excelya’s growth ambitions
  • Build and maintain a robust pipeline of potential targets through market mapping, outreach, and CRM management
  • Screen and qualify targets using strategic, financial, and cultural criteria to ensure alignment with Excelya’s values and goals

You will also work in:

Job Skills

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Senior Backend Engineer (New York)

posted by: spj_bot

Location: New York, NY or London, UK

Employment Type: Full-time

Work Arrangement: Hybrid (2-3 days in-office) or Remote (within +/- 3 hours of NYC/London)

About the Role

Our client, a company reinventing the B2B Accounts Receivable category, is in hypergrowth mode with $19 million in funding from investors like a16z and Salesforce. Their modern, AI-powered platform helps finance and revops teams scale their billing and quote-to-cash process for complex contracts.

They are seeking a Mid/Senior Product Engineer with strong backend skills to build world-class financial tools. You will have a hand in shaping the backend architecture, guiding product direction through cross-functional collaboration, and playing an integral role in building their early engineering culture.

What You'll Do

  • Build robust and scalable financial tools for fast-scaling technology companies.
  • Play a key role in shaping the overall backend architecture and technical roadmap.
  • Collaborate deeply with data, product, and design teams to create a world-class product experience and guide feature direction.
  • Drive engineering quality and contribute to a high-performance, autonomous culture.

Requirements

Job Skills

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French Speaking Customer Service for Finance industry - Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Finance industry, based in Sofia. If you have a passion for finance and possess strong communication skills, this role is perfect for you. You will be responsible for assisting clients with their financial inquiries, providing excellent support in French while ensuring compliance with industry regulations.


Key Responsibilities

  • Manage customer inquiries related to financial products and services via phone, email, and chat in French.
  • Provide detailed information on account management, loan products, and investment options.
  • Assist customers with account setups, transactions, and resolving issues promptly.
  • Document all customer interactions accurately in the CRM system, adhering to company policies.
  • Collaborate with financial advisors and other departments to enhance service delivery.
  • Stay informed about changes in financial regulations and products to provide accurate information to clients.

Requirements

Job Skills

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Project Manager

posted by: spj_bot

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

Role Overview: 
We are seeking an experienced Project Manager to lead the dismantling of industrial facilities within a high-demand, safety-critical environment. The selected candidate will be responsible for the end-to-end planning, execution, and delivery of the project, ensuring that all activities are performed in accordance with the project scope, timeline, budget, and safety standards. 

The Project Manager will be located in Thessaloniki and will coordinate multidisciplinary teams, manage subcontractors, and serve as the key liaison between the client, the engineering teams, and company leadership. This role requires a strong technical background, excellent organizational skills, and hands-on experience in dismantling, decommissioning, or heavy industrial projects. 

Key Responsibilities: 

1. Project Planning and Management: 

Job Skills

risk assessments demolition project management regulatory requirement communication sustainability engineer engineer high performance finance operations logistical professional development friendly problem solving real time engage stakeholders project planning enforcing renewable energy e root cause analysis coordinate manage management reporting decision making project documentation mitigation organizational skill supervise consultants safe coordination career development accountability progress report manage procurement change orders project scope hazardous materials manage expectations budget incident reporting track preventive action incident response leadership project risks primavera msc waste management decontamination supervision project stakeholder operators operational excellence heavy industrial team management environmental compliance advised collaboration innovation civil engineer alternative fuel stakeholder engagement planning execution targets solution focus emergency response drawings english safety audits emergency services operating risk assessment site safety cost control reinforce mitigate hazards resource allocation milestones management timely execution working environment project manager safety standard team leadership continuous improvement documentation process scheduling enforce analytical skill remuneration execution plan positive external auditor procurement schedule claims engineer engineer engineer forecasts timeline scale plans
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