Senior Backend Engineer

Location: EMEA / EU Hours - Authorised to work in EMEA

Remote | Full-time

Compensation: €90K - €130K

Our client is a high-growth fintech leader specializing in simplifying multi-chain DeFi for traditional financial institutions, fintechs, and service providers. By offering a unified API, the platform provides seamless access to on-chain liquidity across all major blockchains for optimized same-chain and cross-chain swaps. The organization is on a mission to enable a fairer, decentralized world while prioritizing exceptional user experiences to make complex technologies accessible to a global audience.

The organization is seeking multiple Senior Backend Engineers to lead the design, development, and maintenance of robust, scalable, and secure backend systems. Reporting to the Backend Lead, the successful candidates will collaborate with cross-functional teams— including frontend developers, product managers, and designers—to deliver high-quality software solutions. The technical environment utilizes a modern stack including Node.js (TypeScript), MongoDB, Redis, and ethers.js, supported by a GitOps CD chain involving Kubernetes and AWS.

Key Responsibilities

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.

About You

Our client is seeking a German-speaking Collections Officer to join their Malta team. Reporting directly to the German Team Leader, you will be part of a dynamic team responsible for sales, customer onboarding, handling inquiries, and liaising with the collections department.

This role offers a unique opportunity to work in a multinational environment where collaboration, growth, and personal development are encouraged. You will contribute to providing world-class customer service while gaining valuable experience in financial products, operational processes, and client management.

Our client is looking for a Danish-speaking Collections Officer to join their team in Malta. The role reports directly to the Danish Team Leader and forms part of a team responsible for sales activities, customer onboarding, customer inquiries, and close cooperation with the collections department.

This is a varied role combining customer service, sales, onboarding, and operational support within a multinational banking environment. You will play an important role in delivering high-quality customer experiences while ensuring compliance with internal policies and regulatory requirements.

About us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Director of Process Management & Optimization, the Manager, Process Optimization is the "guardian" of our most critical workflows. You love solving problems, hunting for inefficiencies, and ensuring that our customer promises are kept every single time.

In this role, you will have direct ownership of the lending journey. You will be responsible for ensuring our processes are not only efficient and scalable but also rigorously controlled. You’ll be part of a team responsible for ensuring Financeit’s continued ability to scale without adding unnecessary friction or risk.

What you’ll do:

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from Greece. This role is perfect for those who are passionate about providing excellent customer service and want the flexibility of working from one of the most beautiful locations in Europe.

Key Responsibilities

• Provide high-quality customer support to Danish-speaking clients via phone, email, and chat.
• Address inquiries related to products, services, and policies promptly and professionally.
• Resolve customer complaints and issues effectively to ensure a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system to support ongoing improvements.
• Collaborate with various departments to enhance customer service delivery and implement client solutions.
• Stay updated on product knowledge and industry trends to provide informed and relevant assistance.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Sales Specialist (commission only) plays a pivotal role in fostering fresh business connections within our established network of merchants. You will focus on one of two key areas: reaching out to merchants to drive sign-ups, or engaging with borrowers to offer Financeit credit or insurance on their loans. With an ambitious expansion strategy ahead, we seek proactive, entrepreneurial-minded professionals to propel us towards our next phase of growth!

This is a fully remote, commission-based role within Canada, offered as an ongoing contract starting with a one-year term.

What you’ll do:

Mercier Consultancy MD is excited to present an opportunity for a French Speaking Customer Service Agent to work in Bulgaria, with the added advantage of paid relocation. In this role, you will be serving as the first point of contact for our French-speaking customers, ensuring they have a seamless experience with our products and services.

Responsibilities

• Provide exceptional service to French-speaking customers via phone, email, and chat, addressing inquiries and resolving issues.
• Offer detailed product information and assist customers with their account management and transactions.
• Handle customer complaints and inquiries with professionalism, aiming for excellent customer satisfaction.
• Accurately document customer interactions in the CRM system for follow-up and quality assurance.
• Collaborate with different teams to ensure quick resolution of issues and continued service improvement.
• Stay updated on product knowledge, company policies, and market trends to provide informed support.

Requirements

We are looking for a detail-oriented and motivated Finance Manager to join our Finance team.

In this role, you will support the day-to-day financial operations of the company, including reporting, budgeting, payment control, and financial analysis. You will work closely with senior finance managers, accounting, and operations teams to ensure financial accuracy and transparency across the business.

Requirements