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Dutch Speaking Sales Support Agent - Work in Bulgaria

posted by: spj_bot

Mercier Consultancy MD is seeking a motivated Dutch Speaking Sales Support Agent to join our team in Bulgaria. This role is an excellent opportunity for individuals who are passionate about sales and customer service. As a Sales Support Agent, you will play a vital role in assisting our sales team and ensuring a seamless experience for our Dutch-speaking clients.


Key Responsibilities

  • Provide support to the sales team by managing customer inquiries and service requests in Dutch.
  • Assist in processing orders, maintaining customer data, and following up on sales leads.
  • Prepare sales reports and assist in developing sales strategies to enhance overall performance.
  • Collaborate with various departments to ensure a smooth sales process and fulfill customer needs.
  • Maintain accurate records of customer interactions in the CRM system.
  • Stay informed about product knowledge and industry trends to better assist clients.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Norwegian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for dedicated individuals who are passionate about healthcare and keen to support customers in navigating pharmaceutical products and services. You will use your Norwegian language skills to assist patients, healthcare providers, and clients in understanding and accessing pharmaceutical solutions.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products and healthcare services via phone, email, and chat in Norwegian.
  • Provide detailed information about product availability, usage, and regulatory compliance.
  • Assist customers in processing orders and managing accounts, along with resolving any service-related issues.
  • Document all customer interactions accurately and ensure proper follow-up for satisfaction.
  • Collaborate with internal teams, including sales and medical support, to enhance customer experience.
  • Stay updated on industry regulations and product information to provide current and relevant assistance.

Requirements

Job Skills

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