Mercier Consultancy MD is excited to offer Finnish Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This is a unique opportunity to advance your career while experiencing the rich culture and breathtaking landscapes that Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a positive and supportive work environment. By joining our team, you will be an integral part of a company that values customer satisfaction and employee growth.

Key Responsibilities

• Provide exceptional support to Finnish-speaking customers via phone, email, and chat, ensuring a friendly and professional service.
• Assist customers in understanding our range of products and services, offering clear and helpful guidance.
• Address and resolve customer inquiries and complaints promptly to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure their ongoing needs are met.
• Collaborate with team members and other departments to enhance overall service quality.
• Stay updated on company offerings and industry trends to provide effective assistance.

Requirements

The Senior Trainer will design, develop, and deliver high-impact learning solutions using the ADDIE model (Analyze, Design, Develop, Implement, Evaluate). This role requires an experienced learning professional who can assess training needs, create engaging learning materials, and facilitate both in-person and virtual training sessions. The ideal candidate will partner with business leaders to drive performance improvement and ensure training initiatives align with organizational goals.

Key Responsibilities

Instructional Design & Development

• Apply the ADDIE model to design, develop, and evaluate training programs that support business objectives.
• Conduct needs assessments and analyze performance gaps to identify learning solutions.
• Design effective learning materials, including instructor-led training (ILT), e-learning, blended learning, and microlearning modules.
• Develop assessments and evaluation tools to measure learning effectiveness and ROI.
• Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance.

Training Delivery

Tiger Analytics is a global leader in AI and advanced analytics consulting, empowering Fortune 1000 companies to solve their toughest business challenges. We are on a mission to push the boundaries of what AI can do, providing data-driven certainty for a better tomorrow. Our diverse team of over 6,000 technologists and consultants operates across five continents, building cutting-edge ML and data solutions at scale. Join us to do great work and shape the future of enterprise AI. 

As an Innovation engineer, you will play a pivotal role in driving ideation, rapid prototyping, and early-stage incubation of AI and GenAI initiatives. We are obsessed with customer centricity and strongly believe in an "outside in" human centered approach. You will help craft the innovation lifecycle—from problem discovery to proof-of-concept and transition to path 2 pilot — working closely with business partners, platform engineers, product, and researchers.

This is a hands-on, highly collaborative role that bridges the gap between imagination and implementation—leveraging platform capabilities, reference architectures, standards, and starter kits. You’ll also play a key role in shaping strategy and recommendations through experimentation and assessment, presenting insights to stakeholders with clarity and impact. Strong storytelling skills and the ability to craft compelling slide decks and pitch presentations are essential to success in this role.

About the Role

FlatGigs is hiring on behalf of a fast-growing fintech innovator that’s reimagining digital experiences in the mobility and financial technology space.
We’re looking for a Product Designer who can translate complex business needs into simple, elegant, and delightful user experiences.

This role is ideal for a designer who thrives in fast-paced environments, understands product strategy, and enjoys designing for both B2B and B2C audiences. You’ll collaborate closely with Product, Engineering, and Marketing teams to shape intuitive user journeys and help define the visual identity of a high-impact digital product.

Key Responsibilities

• Lead end-to-end design of digital products — from research to wireframes, prototypes, and final UI.
• Partner with cross-functional teams to define product goals and user flows.
• Translate technical and financial concepts into accessible, human-centered experiences.
• Conduct user research and usability testing to validate ideas and iterate rapidly.
• Develop and maintain a scalable design system and component library.
• Ensure design consistency across platforms (web, mobile, dashboard).
• Collaborate with engineers to ensure high-quality implementation and design fidelity.

Requirements

Mercier Consultancy MD is excited to offer unique Irish Speaking Customer Service positions in the beautiful country of Bulgaria, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the rich culture and scenery Bulgaria has to offer.

Why Work with Mercier Consultancy MD?

We prioritize the growth and well-being of our employees, fostering a supportive environment where you can thrive. As a part of our team, your role will be vital in delivering exceptional service to our valued customers.

Key Responsibilities

• Provide top-notch support to Irish-speaking customers through various channels, including phone, email, and chat, while ensuring professionalism in every interaction.
• Assist customers in understanding our products and services, offering detailed and accurate information.
• Effectively address and resolve customer inquiries and complaints to maintain satisfaction and trust.
• Maintain accurate documentation of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to improve service quality and responsiveness.
• Stay updated on product offerings and industry trends to provide informed support to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Lithuanian Speaking Customer Service Representatives in the healthcare industry. This role is perfect for compassionate individuals who are dedicated to helping others and eager to support patients and healthcare providers. As a representative, you will navigate inquiries related to healthcare services, ensuring that clients receive the information and assistance they need in Lithuanian.

Key Responsibilities

• Respond to customer inquiries about healthcare services, appointment scheduling, and patient support through phone, email, and chat in Lithuanian.
• Guide patients through healthcare processes, including insurance verification and benefits.
• Resolve issues and concerns promptly and empathetically, ensuring a positive experience for all clients.
• Maintain accurate documentation of customer interactions in the system for continuity of care.
• Collaborate with healthcare professionals and administrative teams to enhance service delivery.
• Stay updated on healthcare policies, procedures, and service changes to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Finnish Speaking Customer Service Representatives in the healthcare industry. This role is ideal for individuals who are passionate about providing excellent customer support and are dedicated to helping others in their healthcare journey. In this position, you will assist patients and clients with inquiries regarding healthcare services, insurance, and appointments, all while communicating effectively in Finnish.

Key Responsibilities

• Respond to customer inquiries related to healthcare services, appointment scheduling, and insurance details via phone, email, and chat in Finnish.
• Provide clear information about services, medical procedures, and patient rights.
• Assist patients with registration, account management, and resolving any concerns or issues.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with healthcare professionals to ensure prompt resolution of patient requests and concerns.
• Stay informed about healthcare policies, programs, and services to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the biotechnology industry. This position is ideal for individuals who are passionate about customer service and eager to support the innovative field of biotechnology. In this role, you will assist clients by providing accurate information and resolving issues, all while communicating effectively in Italian.

Key Responsibilities

• Respond to customer inquiries about biotechnology products and services via phone, email, and live chat in Italian.
• Educate customers about product features, applications, and compliance requirements.
• Assist in troubleshooting and resolving product-related issues in collaboration with technical departments.
• Document all customer interactions and maintain accurate records in the customer relationship management (CRM) system.
• Provide feedback to product teams to improve service offerings and customer experience.
• Stay up-to-date with industry trends and advancements in biotechnology to support customer needs effectively.

Requirements

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

Mercier Consultancy MD is seeking compassionate and dedicated individuals for the role of Dutch Speaking Customer Service Representatives in the healthcare industry. In this critical position, you will support our clients by providing vital information and assistance regarding healthcare services in Dutch. Your role will be pivotal in ensuring that our clients receive the best possible care and support during their interactions with our team.

Key Responsibilities

• Handle customer inquiries regarding healthcare services, insurance, and billing via phone, email, and chat in Dutch.
• Assist patients in understanding their healthcare options and guide them through processes such as appointments and claims.
• Resolve customer issues with empathy and professionalism, ensuring satisfactory outcomes.
• Maintain accurate records of customer interactions in our database.
• Collaborate with healthcare professionals to provide accurate and timely information to clients.
• Engage in continuous learning about healthcare services and regulations to better assist clients.

Requirements