Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Advisor and enjoy the flexibility of remote work! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service to join our network of on-demand professionals.

In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Your journey will begin with an intensive training program designed to equip you with all the knowledge and skills necessary to excel.

Key Responsibilities:

• Engage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support.
• Deliver an outstanding customer experience by addressing questions, concerns, and requests promptly.
• Document all customer interactions accurately in our systems.
• Collaborate with team members to share insights and improve service delivery.
• Stay updated on product offerings and company policies to assist customers effectively.

Requirements

At Mercier Consultancy MD, we believe that every great talent deserves a chance to shine! We are excited to announce that we are on the lookout for an engaging and motivated Dutch Speaking Freelance Recruiter to join our vibrant global team. This fully remote role allows you to work from anywhere in the world while making a real impact on people's careers!

What You'll Be Doing:

• Use your recruitment magic to identify and attract top-notch candidates across various industries.
• Conduct personable interviews that not only assess skills but also capture the essence of each candidate.
• Build and maintain fantastic relationships with candidates, guiding them through every step of their journey.
• Collaborate closely with hiring managers to fully understand their needs and deliver the right talent efficiently.
• Own and manage the entire recruitment cycle from crafting eye-catching job ads to sealing the deal with candidates.
• Stay ahead of the game by keeping up with industry trends and innovative recruiting practices.
• Keep the team informed by sharing recruitment updates and insights that highlight our journey towards success.

Requirements

About us: we are reshaping mortgage lending through a fully digital and customer-centric experience. As a Head of Credit Operations, you will be a cornerstone of the Credit Operations, responsible for the seamless execution of our digital credit underwriting, disbursal, and post-disbursal account maintenance processes.

Role summary:

Your role will center on operational support and process coordination to ensure that every finance file flows efficiently from initial application to disbursal and beyond. This includes managing real estate valuation logistics and maintaining relationships with certified property valuation agencies. You will be expected to operate with precision, manage multiple workflows, and work closely with both internal teams and external partners to ensure speed, accuracy, and regulatory compliance.

Key responsibilities:

1. Coordinate and monitor the end-to-end digital credit process, including documentation verification, eligibility criteria validation, and application completeness.

2. Prepare, review, and maintain digital disbursal packages, ensuring all pre-conditions are met before release of funds.

3. Ensure all customer documents are validated, digitized, and securely stored in accordance with data and regulatory standards.

Please note that the position is based in Sofia, Bulgaria. Relocation package is included for candidates applying from outside of Bulgaria.

Join our client in Bulgaria as a Finnish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience.

Key Responsibilities:

• Deliver professional support for our client's products and services, maintaining a stellar customer satisfaction rate 
• Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customers
• Engage customers through multiple channels, including phone, email and chat
• Resolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocols 
• Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores 
• Collaborate with team members to share best practices and contribute to the knowledge base 
• Participate in ongoing training and stay updated on product knowledge and industry trends

Requirements

What You'll Need:

Mercier Consultancy MD is excited to announce an opening for an Irish Speaking Client Solutions Support role, offering fully paid relocation to a vibrant international team in Bulgaria! This position is perfect for individuals who are passionate about providing exceptional client service and support in a fast-paced environment. As a key member of our team, you will assist our multinational clients in navigating their journeys while ensuring their needs are met with tailored solutions.

In this dynamic role, you will be responsible for supporting our Irish-speaking clients, addressing their inquiries, and providing solutions to enhance their overall experience with our services. We are looking for an enthusiastic individual with strong problem-solving skills and a knack for client relationship management.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Company Introduction

We're part of a leading Recruitment-as-a-Service (RaaS) network powered by Hustler Marketing. Hustler Marketing is a full-service digital agency serving eCommerce stores and B2B brands globally, specializing in email & SMS marketing, UGC ads, creative production, and high-quality talent placement.

What sets us apart is our values: bold creativity, data-driven decision making, and a linchpin mindset. Nearly 75 clients across 5 continents trust us not only for campaigns, but also for building strong, scalable teams that drive long-term growth. Hustler Marketing recruits top talent across the Americas, Europe, and Asia, offering flexibility, global reach, and meaningful opportunities to shape client success.

About the Role

The Head of Conversion Rate Optimization is a senior leadership position responsible for driving and overseeing CRO strategies across our portfolio of high-growth clients. This role combines strategic thinking with hands-on expertise, requiring you to lead CRO initiatives, mentor team members, and interface directly with C-level clients to deliver transformational business results.

• Immediate Casual Opportunity- ROV Supervisor

• Experience with ROV systems (XLX);

• Remote; Australia Offshore

DOF APAC has a casual opportunity for a ROV Supervisor for the Skandi Darwin based in Australia. This is an immediate opportunity to support Offshore Project Vessel requirements. The Successful applicant will have experience working on Offshore Marine Projects, capable of leading ROV team members and hold current Work Class ROV Systems capability.

Requirements

Join DOF as a Casual Offshore Vessel Coordinator!

We are seeking an experienced Offshore Vessel Coordinator to join our Crewing team on a casual basis. As the Offshore Vessel Coordinator, you will be responsible for administration and logistical support, in accordance with DOF standards, on our vessels. These are casual positions working remotely with a rotational rostered pattern.

The successful individual will be pivotal in supporting DOF Australia's Project and Marine teams with various logistics, administrative and crew resource management tasks in compliance with regulatory frameworks. You will establish and maintain strong relationships with the various stakeholders that include Vessel Masters, Offshore Managers, Offshore Crew and the Crewing team to support the seamless execution of the offshore activities.

If you have a passion for the offshore industry and the skills to operate in a dynamic offshore environment, we want to hear from you!

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Czech Speaking Solutions Consultant to join our innovative team. If you have a passion for technology and a knack for solving complex challenges, this is the perfect opportunity for you. In this role, you will be responsible for understanding client needs and delivering tailored solutions that drive business success and enhance customer satisfaction.

Key Responsibilities

• Engage with clients to gather requirements and understand their business objectives.
• Develop and present customized solutions that address client challenges in an effective and efficient manner.
• Provide expert advice and consultations on product features and best practices.
• Collaborate with cross-functional teams to ensure solutions are implemented seamlessly and meet client expectations.
• Conduct training sessions for clients to ensure they are effectively utilizing our solutions.
• Stay informed about industry trends, competitors, and technological advancements to provide informed recommendations.

Requirements