Strategic Account Manager - Next-Gen Blockchain Infrastructure

Location: Remote - Based in France (strongly preferred), Spain or European Union

Compensation: $70K - $105K

Join a dynamic fintech scale-up founded by top leaders and world-class engineers building the next generation of secure blockchain wallet infrastructure. We are hiring a high-energy, customer-focused Strategic Account Manager ready to make an immediate impact in a fast-growing, cutting-edge industry.

This role is ideal for someone who thrives in a results-driven environment, takes ownership, and is dedicated to growth. You will be instrumental in supporting customers, driving platform adoption, managing client onboarding, and handling both inbound and outbound sales activities.

As a Strategic Account Manager, you will be the key liaison for our most important clients, ensuring their success and driving the expansion of platform adoption.

Position Overview: The Administrative Coordinator will support the Owner’s Engineer (OE) team working in Sofia on the Kozloduy nuclear new-build project. The role is essential in ensuring smooth coordination between the OE team, local stakeholders, the Client, and project subcontractors. The selected candidate will provide administrative, logistical, and communication support to facilitate the efficient delivery of the OE contract.

Key Responsibilities:

• Administrative Support

1. Define administrative procedures in line with the OE contract.
2. Prepare, review, and format documents, correspondence, reports, and presentations.
3. Manage document filing, archiving, version control, and compliance with project documentation standards.
4. Support internal and external workflows, approvals, and document routing.

• Coordination and Communication

1. Act as a local coordination point between the OE team, the Client and the rest of the OE Companies.
2. Provide verbal and written translation support (Bulgarian to English and English to Bulgarian) when required.
3. Assist in scheduling and coordinating meetings, workshops, and onsite activities.

About Signal Ocean

Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, enables shipping professionals to securely handle, integrate, and assess intricate collections of private and public shipping data. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that supports our clients in improving performance and efficiency. Insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities our solutions leverage or can be directly embedded in our client’s system topologies.

About the role

Shipping remains one of the world’s most complex and under-digitized sectors - a space where data and digitisation can make a profound difference. In an era defined by global disruptions, from sanctions to supply chain challenges, innovation in this field directly shapes how the world moves goods and commodities. At Signal, we look for people eager to explore this vast, often overlooked domain, and to help build technologies that bring clarity, efficiency, and intelligence to maritime commerce and global trade.

Domain Mastery via Rotation

We don't believe in keeping designers in silos. To design for shipping, you need to understand the whole lifecycle.

Join Our Team!

Are you fluent in Italian and searching for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Italian Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Engage with clients through various communication channels including phone, email, and chat.
• Utilize our client systems to provide high-quality service effectively.
• Collaborate with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective client communication.
• Strong communication skills coupled with a customer-oriented approach.
• Willingness to learn new technologies and tools compatible with remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and eager for a rewarding opportunity that offers a fresh start in Greece? At Mercier Consultancy MD, we are on the lookout for a dynamic and enthusiastic Italian Speaking Customer Representative.

This position includes the exceptional benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while making a significant impact in our customer service department.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Engage with clients through various communication channels, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with colleagues to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a passion for customer service.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Mercier Consultancy MD as a German Speaking Travel Consultant and enjoy the flexibility of working remotely from the stunning landscapes of Greece! In this role, you will engage with German-speaking clients, helping them craft unforgettable travel experiences while enjoying a work-life balance from the comfort of your own home or a beautiful location in Greece.

Primary Responsibilities

• Provide top-notch support and assistance to German-speaking clients via phone, email, and chat during their travel planning process.
• Offer insightful recommendations regarding travel packages, destinations, and accommodations tailored to client needs.
• Design customized travel itineraries that encompass clients’ preferences and budget considerations.
• Effectively address and resolve client issues and inquiries with efficiency and professionalism.
• Keep accurate records of client interactions in the CRM system to ensure effective follow-ups and service continuity.
• Stay up-to-date on travel trends, destination news, and company offerings to provide well-informed recommendations.

Requirements

Mercier Consultancy MD is excited to present various Croatian Speaking job opportunities in Greece, offering a fully paid relocation package. We are seeking talented individuals who possess excellent communication skills in Croatian and are eager to embark on a new professional journey in a vibrant environment. This is a fantastic chance to advance your career while enjoying the rich culture and beauty of Greece.

Key Responsibilities

• Engage with Croatian-speaking clients through various channels, providing outstanding service and support.
• Handle inquiries, troubleshoot issues, and provide solutions in a timely manner, ensuring high satisfaction.
• Document interactions and feedback accurately for continuous improvement.
• Collaborate with team members to enhance service offerings and address customer needs.
• Stay knowledgeable about products/services and industry trends to deliver relevant information to clients.
• Participate in ongoing training and development programs to enhance your skills.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian-speaking professionals looking to work in Greece. This role comes with a fully paid relocation package, making it easier than ever to join our vibrant team in a beautiful new location. You will be part of a dynamic environment where your language skills and customer service expertise will be invaluable.

Key Responsibilities

• Engage with Italian-speaking clients, providing exceptional service across various channels.
• Assist customers with inquiries, product information, and available services to enhance their experience.
• Document customer interactions accurately and follow up on any outstanding issues.
• Collaborate with internal teams to resolve customer concerns efficiently and effectively.
• Stay informed about product offerings, updates, and industry trends to provide relevant assistance.
• Participate in team meetings and training to continually enhance service delivery.

Requirements

Join Our Team!

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.

Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
• Assist with product information, order management, and account-related questions to enhance the customer experience.
• Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
• Document customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with other departments to ensure comprehensive customer support and service improvements.
• Stay updated on product developments and promotions to provide accurate information.

Requirements