Senior Quality Engineer

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We've spent the last two years rebuilding the platform from the ground up: new customer app, new Pro onboarding, job distribution engine, and data infrastructure. The foundation is solid. Now we're moving into expanded service verticals, dynamic pricing, and AI-powered features at scale. Quality needs to keep up.

Our stack is PHP (Laravel) and React/React Native, with Cypress as our primary test framework. We actively use Claude Code as part of our engineering workflow, not as an experiment, but as a core part of how we work.

The Role

As we scale into new service verticals and grow the engineering team, quality can't be reactive. This role exists to make quality proactive: owning the automation coverage, shaping the bug process, and partnering closely with Product, Design, and the Data team to catch problems before they reach customers.

Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.

A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses.  Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

Requirements

• High school diploma or GED
• Experience with problem solving, debugging, and providing solutions to technical issues
• Ability to prioritize and execute tasks in a high-pressure environment.
• Experience working within a team-oriented, collaborative, agile environment.
• Highly self-motivated and directed with the ability to manage multi-discipline triage calls.
• Experience documenting and communicating work-a-rounds and solutions clearly

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for an Automation Specialist to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

Location: Remote - Remote APAC & EU

Remote | Full-time

Compensation: $75K - $85K

Our client is a fast-growing, enterprise-grade software organization committed to supporting, developing, and servicing a leading open-source, proof-of-stake distributed ledger platform. As an EVM-compatible network built to meet the rigorous demands of global developers and institutions, the platform prioritizes speed, security, stability, and sustainability, and is governed by industry-leading organizations across multiple sectors and regions.

As the platform scales with new protocol upgrades, EVM-compatible services, cross-chain infrastructure, and cryptographic primitives, managing the expanding attack surface is paramount. The Product Security Engineer will be responsible for embedding security directly into the product development lifecycle, ensuring that security remains a first-class property of every protocol upgrade, smart contract, and node shipped to production. This role focuses on hands-on vulnerability discovery, adversarial testing, and proactive threat mitigation before code reaches production.

Key Responsibilities

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

The Service Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Gritter Francona is looking for a Quality, Safety and Value (QSV) Lead to help support the full lifecycle deployment and implementation of the Oracle EHR system throughout Veterans Affairs hospitals.

Job duties include but are not limited to:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Gritter Francona is looking for a Site Lead to lead and manage operational support for a large-scale, multi-site Electronic Health Record (EHR) system deployment throughout Veterans Affairs hospitals.

Primary responsibilities include:

• Drive planning, execution, and coordination of assigned workstreams, ensuring alignment with project goals, timelines, and budgets.
• Act as the primary point of contact for your workstream, facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management.

• Oversee all phases of deployment, including pre-deployment, go-live, and post-deployment optimization.

Core Competencies: