Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and are committed to providing top-notch customer support. As a representative, you will communicate with clients in French, assisting them with their inquiries related to shipping, inventory management, and supply chain solutions.

Key Responsibilities

• Respond to customer inquiries related to logistics services, shipment tracking, and supply chain management via phone, email, and chat in French.
• Provide accurate information regarding service offerings, pricing, and timelines.
• Assist in resolving logistical issues, working collaboratively with internal teams to ensure customer satisfaction.
• Document customer interactions in our CRM system and maintain accurate records.
• Stay knowledgeable about industry trends and best practices to better assist customers.
• Coordinate with operational teams to provide real-time updates to clients.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have an interest in the construction sector, this is an ideal role for you. You will be responsible for assisting clients with their inquiries, providing detailed information about construction services and products, and ensuring a positive customer experience in French.

Key Responsibilities

• Handle inquiries from customers related to construction services, project details, and product availability via phone, email, and chat in French.
• Provide timely and accurate information regarding project status, timelines, and cost estimates.
• Assist clients with order processing and any issues that arise during the customer journey.
• Document all interactions with customers in the CRM system to maintain comprehensive records.
• Collaborate with project managers and technical teams to resolve client issues efficiently.
• Stay updated on industry trends, products, and services to better assist customers.

Requirements

TELCOSERV S.A., part of the ADAPTIT Group, specializes in the installation, parameterization, and maintenance of telecom equipment and network and plays a key role in developing critical infrastructure across Greece.  

ADAPTIT Group, guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who have a strong background in customer service and a keen interest in logistics. In this role, you will provide support to our clients by addressing their inquiries and ensuring smooth operations within the supply chain.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipping processes, and supply chain solutions via phone, email, and chat in Spanish.
• Provide accurate information about shipping rates, timelines, and delivery options.
• Assist customers with account management, including service updates and troubleshooting inquiries.
• Document customer interactions accurately, ensuring thorough record-keeping.
• Collaborate with internal teams to resolve logistical issues and improve service delivery.
• Stay informed about industry trends and company offerings to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a background or interest in the construction sector. You will be instrumental in helping clients navigate their questions and concerns related to construction services and projects, communicating effectively in Spanish.

Key Responsibilities

• Handle inquiries from customers regarding construction services, project details, and timelines via phone, email, and chat in Spanish.
• Provide guidance on service offerings, pricing structures, and project management processes.
• Assist clients with scheduling appointments and coordinating project-related activities.
• Resolve complaints or issues thoughtfully and ensure customer satisfaction.
• Document all customer interactions and inquiries accurately in the CRM system.
• Collaborate with project managers and construction teams to relay important information to clients.
• Stay updated on industry practices and company offerings to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. This role is perfect for individuals who are enthusiastic about customer service and have a deep interest in transportation solutions. As a customer service representative, you will provide essential support to clients while ensuring they have a seamless experience in Portuguese.

Key Responsibilities

• Address customer inquiries regarding transportation services, bookings, and schedules via phone, email, and live chat in Portuguese.
• Provide guidance on shipping options, delivery timelines, and service policies.
• Assist customers with the booking process and any changes or cancellations required.
• Resolve any issues or complaints in a timely and satisfactory manner.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with operations and logistics teams to provide customers with real-time updates and information.
• Stay up to date on transportation trends and service offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for those who have a passion for logistics and are dedicated to providing exceptional support to customers. As part of our dynamic team, you will assist clients in understanding their logistics needs and ensuring they receive the assistance necessary to navigate their shipping and supply chain inquiries in Portuguese.

Key Responsibilities

• Manage customer inquiries related to logistics services, shipment tracking, and supply chain management through phone, email, and live chat in Portuguese.
• Provide clear and accurate information regarding shipping rates, timelines, and customs regulations.
• Assist customers in resolving issues related to logistics and facilitate timely solutions.
• Document customer interactions accurately and maintain records in the CRM system.
• Work collaboratively with internal teams to ensure effective communication and problem resolution.
• Stay updated on industry trends to offer informed advice and support to customers.

Requirements

Mercier Consultancy MD is thrilled to present a unique opportunity for Portuguese Speaking Customer Service Representatives in the construction industry. If you have a knack for helping people and a passion for construction projects, this role is crafted for you. As a key member of our customer service team, you will engage with clients and stakeholders, providing support and information about construction services in Portuguese.

Key Responsibilities

• Handle customer inquiries related to construction services, project specifications, and timelines via phone, email, and chat in Portuguese.
• Provide clients with accurate information regarding service offerings, pricing, and project management.
• Assist customers with documentation processes, including quotes and contracts.
• Resolve customer issues and concerns promptly, ensuring a high level of satisfaction.
• Document all interactions and follow up to ensure continued support.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about industry trends and product offerings to provide authoritative assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is an excellent opportunity for individuals who have a passion for logistics and a desire to provide outstanding support to customers navigating their supply chain needs. You will be instrumental in assisting Polish-speaking clients with their inquiries while ensuring a seamless customer experience.

Key Responsibilities

• Handle customer inquiries related to logistics services, shipping details, and supply chain processes via phone, email, and chat in Polish.
• Provide accurate information about shipping rates, delivery timelines, and customs regulations.
• Assist customers with troubleshooting logistical issues and coordinate effective solutions.
• Maintain detailed records of customer interactions in our CRM system.
• Work alongside internal teams to ensure timely and effective communication and service delivery.
• Stay updated on industry developments and best practices to best assist our clients.

Requirements

Mercier Consultancy MD is excited to offer a position for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about construction and dedicated to providing excellent customer support. You will assist clients and contractors in navigating their inquiries related to construction projects and services, ensuring effective communication in Polish.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project timelines, and compliance issues via phone, email, and chat in Polish.
• Provide guidance on service procedures, pricing, and project updates.
• Assist clients in troubleshooting service-related issues and coordinating solutions.
• Document customer interactions thoroughly and follow up to ensure timely resolutions.
• Collaborate with project managers and construction teams to enhance customer support and service delivery.
• Stay informed on industry standards, regulations, and company offerings to provide accurate information.

Requirements