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Swedish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives in the Construction industry. This position is ideal for individuals who possess a passion for customer service and an interest in construction solutions. As a member of our team, you will provide essential support to customers, ensuring their inquiries and concerns regarding construction services are addressed with professional excellence in Swedish.


Key Responsibilities

  • Manage customer inquiries related to construction projects, services, and timelines via phone, email, and live chat in Swedish.
  • Provide accurate information on project specifications, pricing, and contract details.
  • Assist customers with scheduling, changes to projects, and any service-related requests.
  • Resolve complaints and issues promptly, aiming for complete customer satisfaction.
  • Keep detailed records of customer interactions and maintain accurate documentation in the CRM system.
  • Collaborate with construction teams to ensure seamless communication and service delivery.
  • Stay informed about industry standards and best practices to assist customers effectively.

Requirements

Job Skills

View the job post & apply

Finnish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Finnish Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are eager to support customers in navigating their inquiries related to construction services and products. As a key member of our team, you will communicate with clients in Finnish, ensuring they receive the information and assistance they need.


Key Responsibilities

  • Respond to customer inquiries regarding construction services, project updates, and product specifications via phone, email, and chat in Finnish.
  • Provide detailed information and support for contract negotiations, project timelines, and materials.
  • Assist in troubleshooting customer concerns and coordinating with relevant teams to resolve issues.
  • Document all customer interactions accurately for tracking and reporting purposes.
  • Collaborate with project managers and technical teams to ensure seamless communication with clients.
  • Keep updated on industry best practices and product knowledge to better assist customers.

Requirements

Job Skills

View the job post & apply

Portuguese Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and are committed to providing exceptional customer support. As a representative, you will assist customers navigating their inquiries related to shipping, supply chain management, and operational processes while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding logistics services, shipment tracking, and supply chain solutions via phone, email, and chat in Portuguese.
  • Provide accurate and timely information regarding shipping rates, delivery timelines, and customs processes.
  • Assist customers in resolving issues and coordinating with relevant teams for solutions.
  • Document all customer interactions meticulously in our CRM system.
  • Collaborate with internal departments to ensure effective communication and service resolution.
  • Stay informed about industry trends and best practices to enhance customer support.

Requirements

Job Skills

View the job post & apply

Portuguese Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are passionate about customer service and have an interest in the construction sector. In this role, you will provide invaluable support to clients, contractors, and stakeholders while assisting with inquiries related to our construction services and products, all while communicating effectively in Portuguese.


Key Responsibilities

  • Assist customers with inquiries related to construction projects, services, and products via phone, email, and chat in Portuguese.
  • Provide accurate information about project specifications, timelines, and pricing.
  • Help clients navigate the construction process and address any issues or concerns they may have.
  • Document all customer interactions and maintain comprehensive records within the CRM system.
  • Collaborate with project managers and field teams to ensure timely and effective communication about project developments.
  • Stay informed about industry trends and company offerings to provide knowledgeable support.

Requirements

Job Skills

View the job post & apply

Polish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have a penchant for the construction field, this role is perfect for you. As a representative, you will support clients in navigating their construction inquiries and ensure they receive comprehensive assistance in Polish.


Key Responsibilities

  • Handle customer inquiries regarding construction products, services, and project support via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, project timelines, and compliance requirements.
  • Assist in resolving customer issues and coordinating with project management teams as necessary.
  • Document customer interactions and maintain accurate records in our customer relationship management (CRM) system.
  • Collaborate with sales and technical teams to enhance client service delivery.
  • Stay informed about industry trends and developments to better assist our customers.

Requirements

Job Skills

View the job post & apply

Danish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who are passionate about building and construction and enjoy providing excellent customer service. You will assist customers with their inquiries, guide them through the available services, and ensure a smooth experience throughout their engagement with our construction projects.


Key Responsibilities

  • Handle customer inquiries related to construction services, project details, and timelines via phone, email, and chat in Danish.
  • Provide information on construction materials, processes, and consultation services.
  • Assist customers with service scheduling, updates, and modifications to existing projects.
  • Resolve issues and address any concerns raised by customers efficiently and professionally.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Work collaboratively with project managers and teams to ensure customer satisfaction and service delivery.
  • Stay updated on construction industry trends and standards to provide informed assistance.

Requirements

Job Skills

View the job post & apply

Spanish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Spanish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who have a keen interest in logistics and a passion for delivering exceptional customer service. As a representative, you will assist customers in Spanish, supporting them with their logistics inquiries and ensuring they receive timely and effective assistance.


Key Responsibilities

  • Respond to customer inquiries regarding logistics services, shipments, and supply chain management via phone, email, and chat in Spanish.
  • Provide information about shipping options, delivery timelines, and service regulations.
  • Assist customers with order tracking, changes, and cancellations as necessary.
  • Handle customer complaints and resolve issues with a focus on delivering solutions.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and company service offerings to enhance customer service.

Requirements

Job Skills

View the job post & apply

Spanish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who have a passion for the construction sector and exceptional interpersonal skills. As a customer service representative, you will assist clients with inquiries related to construction projects, services, and support, all while providing outstanding service in Spanish.


Key Responsibilities

  • Manage customer inquiries regarding construction services, project timelines, and materials via phone, email, and live chat in Spanish.
  • Provide detailed information about project statuses, pricing, and available services.
  • Assist customers with order placement, changes, and cancellations as needed.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document interactions and maintain accurate records in the CRM system.
  • Collaborate with project managers and technical teams to provide customers with accurate information and timely updates.
  • Stay informed about industry trends and company offerings to better assist customers.

Requirements

Job Skills

View the job post & apply

Italian Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Italian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service. In this position, you will assist customers with their logistics inquiries and support them in navigating supply chain challenges while communicating fluently in Italian.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and supply chain solutions via phone, email, and live chat in Italian.
  • Provide accurate information on service offerings, shipping rates, and delivery timelines.
  • Assist customers with order management, including status updates and issue resolution.
  • Document all customer interactions and maintain up-to-date records in the CRM system.
  • Collaborate with internal teams to ensure efficient service delivery and problem resolution.
  • Stay knowledgeable about logistics industry trends and best practices to provide informed assistance.

Requirements

Job Skills

View the job post & apply

Italian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are enthusiastic about customer service and have a basic understanding of construction processes. As a representative, you will support clients, contractors, and partners by addressing inquiries and providing vital information while communicating in Italian.


Key Responsibilities

  • Handle customer inquiries related to construction services, product offerings, and project information via phone, email, and chat in Italian.
  • Assist clients in navigating the company’s services, providing details about processes, timelines, and materials.
  • Resolve customer complaints and facilitate effective communication between clients and project teams.
  • Maintain accurate records of customer interactions, inquiries, and resolutions in the CRM system.
  • Collaborate with project managers and construction teams to provide timely updates to clients.
  • Stay informed about construction trends and regulations to support customers effectively.

Requirements

Job Skills

View the job post & apply
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