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(Fluent English and Spanish) Middle Account & Catalogue Specialist

posted by: spj_bot

We are looking for a proactive and ambitious Partnership Specialist to grow our Spanish brand catalogue and develop lasting relationships with local and global partners. You will be responsible for driving market expansion, onboarding new brands, and creating sustainable partnerships that contribute to the company’s overall growth and success.

What you’ll do:

  • Negotiate with leads to secure the best financial and operational terms for cooperation;
  • Manage partnership agreements, including terms, conditions, rates, timelines, and operational processes;
  • Build long-term relationships with partners, ensuring smooth onboarding and continuous collaboration;
  • Identify new opportunities and expand our catalogue with relevant and high-demand brands;
  • Collaborate with our European team to align local strategy with global growth goals.

What we’re looking for:

  • Fluent Spanish (native or C1) and strong English skills;
  • Proven experience in negotiations, account management, or business development in retail, FMCG, e-commerce, or fintech;
  • Strong analytical and communication skills — ability to balance business interests and build win-win deals;
  • Proactive, self-driven, and comfortable working in an international, fast-paced environment.

Will be a plus:

Job Skills

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Head of Operational Risk Management

posted by: spj_bot

About us: Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

The Head of Operational Risk Management is a critical leadership role responsible for developing, implementing, and maintaining a robust operational risk management framework across the organization, in compliance with Saudi Central Bank (SAMA) requirements. The HORM will report to the Chief Risk Officer (CRO) and will oversee the identification, assessment, mitigation, monitoring, and reporting of all operational and technology risks. This role is also responsible for establishing the Fraud Risk Management Framework, with the Fraud Risk Manager reporting directly to this position. The core objective is to minimize potential losses arising from failed internal processes, systems, people, or external events.

Key responsibilities:

Job Skills

professional operational risk management processes systems leadership data collection process mapping arabic risk management bank managing system data fraud investigation mitigation certify fraud examiner policy governance cybersecurity financial risk management business technology communication key risk indicator fraud prevention detection integrity platform internal audit operational risk data integrity control optimization professional certifications operational financing enforce timelines internal control risk register risk management framework incident reporting risk aware accountability collaborate finance risk multi purpose business continuity risk manager operations deficiencies automated audit asset backed service sector innovative scenario analysis financial institution professional certification financial service risk governance mitigate write communication english investment e user experience root cause analysis plans PRM cyber security manage
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eCOA Lead Senior

posted by: spj_bot

About the Job

Excelya is looking for an experienced eCOA Lead Senior to join our innovative team! In this pivotal role, you will take the lead in managing electronic Clinical Outcome Assessments (eCOA) across clinical trials, ensuring that data collection meets the highest standards of quality, efficiency, and regulatory compliance.

As an eCOA expert, you will work collaboratively with various stakeholders to develop and implement strategies that enhance the clinical study experience for participants and investigators alike.

Main Responsibilities

  • Lead the design, implementation, and management of eCOA solutions for clinical trials.
  • Work closely with clinical project teams to deliver eCOA requirements aligned with objectives and timelines.
  • Coordinate the development and maintenance of eCOA systems, ensuring compliance with relevant regulatory frameworks.
  • Provide training and support to study teams on eCOA processes and tools.
  • Monitor eCOA data quality and provide insights for continuous improvement.
  • Collaborate with IT and third-party vendors to optimize eCOA technology and interfaces.

Requirements

About You

We are looking for a passionate individual who shares our values of audacity, care, and energy!

Job Skills

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Starlink Dispatch Specialist

posted by: spj_bot

DSI Systems Inc., an Authorized Starlink Partner, has an exciting opportunity for a driven and detail-oriented individual to join our growing Starlink team as a Starlink Dispatch Specialist. This role supports both residential installations, ensuring high-quality service and efficient coordination between our technician network, customers, and internal teams. With Starlink’s rapid expansion and innovative technology, this role is key to delivering reliable internet access across underserved and remote areas.

As a Starlink Dispatch Specialist, you will manage real-time work orders, support technician offices, and ensure seamless communication across platforms and departments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about operational excellence and customer service. You'll play a vital role in maintaining Starlink’s growing reputation and DSI's industry leadership.

This is a full-time REMOTE opportunity – candidate must live in the United States
Schedule: Full-time, Monday – Friday 10:30 am – 7pm CST

About DSI

Job Skills

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Director of Construction

posted by: spj_bot

We are looking for a Director of Construction with experience in managing projects in the energy and electrical engineering sectors.

Responsibilities:

  • Full management of construction projects: from planning and budgeting to project delivery and commissioning.
  • Preparation of construction schedules, cost estimates, and risk assessments.
  • Oversight of contractors, subcontractors, and suppliers, ensuring compliance with timelines and quality standards.
  • Interaction with regulatory authorities, obtaining permits and licenses, and ensuring compliance with regulations.
  • Organization and control of occupational health and safety standards.
  • Management of procurement and tenders, conducting negotiations with suppliers.
  • Reporting to senior management on timelines, budgets, and key performance indicators.

Requirements

Job Skills

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Slovak Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
  • Provide customers with detailed information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, as well as any changes or cancellations required.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain organized records in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. If you are passionate about logistics and thrive in customer-centric roles, this position is ideal for you. In this role, you will assist clients in understanding their logistics needs while providing exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to logistics services, supply chain solutions, and shipping inquiries via phone, email, and chat in Slovak.
  • Provide accurate information about shipping options, service timelines, and pricing.
  • Assist customers with order tracking, modifications, and any issues that arise.
  • Resolve complaints and challenges in a timely and professional manner, ensuring customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Work closely with operational teams to ensure smooth logistics processes and timely updates to customers.
  • Keep up-to-date with industry trends and company services to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in the construction sector and are passionate about providing excellent customer service. You will be responsible for assisting clients with their inquiries and ensuring they receive the support they need in Slovak.


Key Responsibilities

  • Manage customer inquiries related to construction services, project details, and service availability via phone, email, and live chat in Slovak.
  • Provide information on construction processes, timelines, and pricing structures.
  • Assist customers with quotes, contracts, and project updates.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Collaborate with project managers and construction teams to provide updates and clarify customer needs.
  • Stay informed about industry trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to present a unique opportunity for Czech Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have an interest in transportation solutions, this role is perfect for you. You will be the first point of contact for our clients, assisting them effectively while communicating in Czech.


Key Responsibilities

  • Respond to customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Czech.
  • Provide detailed information regarding shipping options, pricing, and delivery timelines.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Handle customer complaints and issues promptly, maintaining high standards of service.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with internal teams to ensure smooth operations and timely customer updates.
  • Stay informed about transportation industry trends and service updates to provide accurate information to customers.

Requirements

Job Skills

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AI Solution Engineer

posted by: spj_bot

AI Solution Engineer (Product-Led Onboarding)

Location: San Francisco, CA (Jackson Square)

Employment Type: Full-time

Work Arrangement: On-site

About the Role

Our client, is a rapidly growing AI company focused on empowering enterprises to deploy and scale AI-powered phone agents. They have raised $65 million from top investors, including Emergence Capital, Scale Venture Partners, and the founders of Twilio and ElevenLabs.

They are seeking an AI Solution Engineer who acts as a "product owner" for each customer's onboarding journey. This role is a blend of technical savvy, solutions engineering, and product management, where your core mission is to manage and accelerate the deployment of a fully functional, AI-driven call flow in under two weeks per customer.

What You’ll Do

Job Skills

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