Mercier Consultancy MD is pleased to announce an opening for Serbian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals passionate about providing excellent support and guidance to clients in the construction sector. You will be instrumental in helping customers navigate their inquiries, ensuring their needs are met with professionalism and expertise while communicating in Serbian.

Key Responsibilities

• Provide outstanding customer service by handling inquiries regarding construction projects, products, and services through phone, email, and chat in Serbian.
• Assist clients with understanding project specifications, timelines, and related documentation.
• Address customer concerns and complaints with empathy and efficiency to ensure satisfaction.
• Document interactions accurately and maintain records within the CRM system for database integrity.
• Collaborate with internal teams, including project managers and technical staff, to provide timely solutions.
• Stay informed about industry trends and updates to enhance customer service quality.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Norwegian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are passionate about providing exceptional service and support to clients in the construction sector. You will be the key contact for customers, helping them navigate their inquiries and ensuring they have a seamless experience while utilizing our services.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Norwegian.
• Provide detailed information regarding project timelines, pricing, and service options.
• Assist clients with issues that arise during the course of their projects and facilitate effective solutions.
• Document and maintain records of customer interactions and follow up to ensure satisfaction.
• Collaborate with project managers and field teams to provide up-to-date information to customers.
• Stay informed about industry trends and updates to assist customers accurately.

Requirements

Are you passionate about fintech and mobility technology? We’re looking for a proactive, detail-oriented, and organized professional to join a fast-growing startup in the mobility-fintech space. This role is ideal for someone who thrives in dynamic environments, enjoys juggling multiple responsibilities, and can seamlessly support both operations and leadership.

Key Responsibilities

Office Administration

• Manage day-to-day office operations to ensure smooth workflows.
• Organize meetings, appointments, and corporate events.
• Maintain records, files, and documentation in a secure and organized manner.
• Support onboarding of new employees and coordinate HR-related activities.
• Monitor and ensure compliance with company policies and procedures.

Project Coordination

• Assist in planning, tracking, and monitoring projects from initiation to delivery.
• Prepare project timelines, schedules, and trackers to ensure deadlines are met.
• Facilitate communication between teams, stakeholders, and external partners.
• Organize project meetings, prepare agendas, capture minutes, and follow up on action items.
• Identify risks, bottlenecks, or delays and escalate issues promptly for resolution.

CEO Support

Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.

Key Responsibilities

• Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
• Provide accurate information about service options, pricing, and project timelines.
• Assist customers with order management, scheduling consultations, and follow-ups.
• Resolve issues and address customer concerns efficiently, ensuring satisfaction.
• Maintain detailed records of customer interactions and document feedback in the system.
• Collaborate with project managers and construction teams to enhance service delivery and customer experience.
• Stay updated on industry trends and product developments to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about customer service and want to make a positive impact on the shopping experience of our clients. As a representative, you will assist customers in Slovak, providing essential support and guidance on various retail products and services.

Key Responsibilities

• Respond to customer inquiries regarding retail products, orders, and services via phone, email, and chat in Slovak.
• Assist customers with order placement, modifications, and cancellations.
• Provide accurate information on product availability, pricing, and promotions.
• Resolve customer complaints and issues efficiently, ensuring maximum satisfaction.
• Document customer interactions in the CRM system for future reference.
• Collaborate with warehouse and inventory teams to provide up-to-date information on delivery timelines.
• Stay informed about current promotions, products, and retail policies to provide helpful insights to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the construction industry. If you have a passion for customer service and an interest in construction processes and products, this role is tailored for you. You will serve as a vital link between our clients and our services, facilitating smooth communication while providing outstanding support in Slovak.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Slovak.
• Provide detailed information about product specifications, availability, and service timelines.
• Assist customers with order placements, modifications, and project updates.
• Resolve customer complaints and issues in an efficient and professional manner.
• Maintain accurate records of customer interactions and transactions within our CRM system.
• Coordinate with operational teams to ensure customer needs are met promptly.
• Stay informed about industry trends and company offerings to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about customer service and logistics solutions. As a representative, you will assist clients with their inquiries and ensure a seamless service experience in Latvian.

Key Responsibilities

• Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and order management via phone, email, and chat in Latvian.
• Provide accurate information about service offerings, pricing, and delivery timelines to customers.
• Assist customers with the booking process, modifications, and cancellations of logistics services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to ensure efficient service delivery and address customer needs effectively.
• Stay updated on industry trends and company offerings to provide the best support to customers.

Requirements

Mercier Consultancy MD is pleased to announce a new opportunity for Latvian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are enthusiastic about providing excellent service and support to clients and partners in the construction sector. As a representative, you will utilize your Latvian language skills to assist with inquiries and ensure that customers receive accurate and timely information.

Key Responsibilities

• Manage customer inquiries related to construction services, project details, and product offerings via phone, email, and chat in Latvian.
• Provide clients with detailed information about construction processes, timelines, and compliance requirements.
• Assist in troubleshooting issues and coordinating responses with relevant teams.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with project managers and sales teams to deliver a seamless customer experience.
• Stay updated on industry trends, regulations, and company services to inform customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at a leading Family DNA Testing Company. If you are passionate about helping others and have an interest in genetics and family ancestry, this role is an excellent fit for you. As a customer service representative, you will assist clients with their inquiries and concerns regarding DNA testing services, providing valuable support in Dutch.

Key Responsibilities

• Manage inbound customer inquiries about DNA testing services, procedures, and results via phone, email, and chat in Dutch.
• Provide clear and accurate information about DNA testing processes, including sample collection, testing timelines, and interpretation of results.
• Assist customers with order placements, account management, and any questions related to their DNA tests.
• Resolve customer complaints and issues promptly, ensuring customer satisfaction at every interaction.
• Document customer interactions comprehensively in our CRM system to maintain accurate records.
• Collaborate effectively with lab and technical teams to provide customers with accurate updates and information.
• Stay informed about product offerings, industry developments, and company policies to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen interest in logistics operations. As a representative, you will assist clients in addressing their inquiries and navigating logistical challenges while communicating effectively in Swedish.

Key Responsibilities

• Handle customer inquiries regarding logistics services, shipment tracking, and supply chain operations via phone, email, and live chat in Swedish.
• Provide accurate information on shipping options, service timelines, and industry regulations.
• Assist customers with booking processes and resolving service-related issues.
• Document customer interactions and maintain detailed records in the CRM system.
• Collaborate with operational teams to ensure timely communication and resolution of inquiries.
• Stay updated on industry trends and best practices to better assist customers.

Requirements