Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Solutions Consultant proficient in Icelandic and English to work in beautiful Sofia, Bulgaria. This role is ideal for individuals who thrive on helping clients solve challenges with innovative technology solutions. You will play a vital role in understanding client needs and delivering tailored strategies that foster success.

Key Responsibilities

• Engage with clients to assess their needs and understand their business objectives.
• Design and present customized solutions that address specific challenges faced by clients.
• Act as a trusted advisor, offering insights and recommendations based on your expertise in technology solutions.
• Work closely with internal teams to ensure efficient implementation and support of solutions.
• Provide training sessions and ongoing support to empower clients to utilize our products effectively.
• Stay up-to-date with industry trends and best practices to enhance your consulting capabilities.

Requirements

About Us:
AHOY is a leading technology-focused company dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We pride ourselves on our collaborative culture and commitment to excellence.

Role Overview:
We are looking for a Solution Architect who will be instrumental in designing and implementing cutting-edge technology solutions for our clients. You will work closely with stakeholders to understand business needs and translate them into robust architectural designs. Your role will involve collaborating with cross-functional teams to ensure that solutions are delivered effectively and efficiently.

Join HSO and help shape the future of AI-driven cloud solutions. We believe technology should empower people and businesses to thrive. If you’re passionate about building innovative, ethical, and reliable AI solutions and enjoy leading projects and sharing knowledge we’d love to hear from you! 

About the Role 
As our AI Architect, you’ll design secure, scalable AI solutions, guide strategy, and work with customers and global teams. You’ll lead exciting projects, influence technology adoption, and help drive innovation at HSO. 

Key Responsibilities 

• Develop and implement enterprise AI strategies, frameworks, and governance. 

• Lead end-to-end delivery of AI solutions (migration, modelling, testing, deployment). 

• Design scalable AI systems and apply responsible AI practices. 

• Ensure privacy, security, and regulatory compliance. 

• Mentor technical teams and foster best practices. 

• Partner with customers to identify opportunities and enhance solutions. 

• Deliver workshops and share emerging technologies across teams. 

Requirements

Core Technical & Design Skills 

Planar is seeking an experienced Director, Enterprise Applications, to oversee the planning, execution and administration of the Enterprise Applications for our company and its related affiliates, located primarily in the US and Europe. This role involves management and supervision of aligned staff to ensure optimal business efficiencies and security. The successful candidate will be an effective communicator, able to collaborate closely with a wide variety of department leaders, understand how the team can further key business needs, demonstrate the ability to stay current with industry standards as well as emerging technologies, and implement solutions that support our core business goals.

Essential Duties and Responsibilities:

Mercier Consultancy MD is seeking a talented Solutions Consultant fluent in Danish and English to join our dynamic team in Bulgaria. In this role, you will leverage your language skills and consulting expertise to engage with clients and provide tailored solutions that meet their unique business needs. If you are driven by problem-solving and passionate about enhancing client success, we want to hear from you!

Key Responsibilities

• Work closely with clients to identify their specific requirements and business goals.
• Design and deliver customized solutions that effectively address client challenges.
• Act as a trusted advisor, providing insights and recommendations based on best practices.
• Collaborate with internal teams to ensure the successful implementation of solutions and ongoing client support.
• Conduct training and support sessions for clients to maximize their use of our products.
• Keep up to date with industry trends and emerging technologies to provide relevant guidance to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.

Responsibilities

• Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
• Provide detailed information on account management, transactions, and service offerings.
• Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to enhance the customer experience and propose improvements.
• Stay updated on company offerings, financial regulations, and industry trends to provide informed support.

Requirements

On behalf of our client, we are currently recruiting for an SaaS Platforms Administrator, responsible for the configuration, administration, support and optimization of the Group’s SaaS platforms and internal IT systems. The role combines technical system administration with IT knowledge, ensuring that all business applications are secure, integrated and performing optimally. This position supports business continuity, user productivity, and digital transformation initiatives across the Group.

Key Responsibilities

Mercier Consultancy MD is excited to present an opportunity for a Norwegian Speaking Client Service Representative. This role offers the flexibility of remote work along with the unique benefit of paid relocation to Greece, allowing you to enjoy a remarkable lifestyle while advancing your career!

In this position, you will be essential in providing exceptional service to our Norwegian-speaking clients. Your ability to communicate effectively will help ensure their needs are met, fostering strong relationships and client satisfaction.

Key Responsibilities:

• Delivering high-quality customer service to Norwegian-speaking clients through phone, email, and chat.
• Addressing client inquiries and resolving any issues promptly and professionally.
• Documenting all client interactions accurately in our CRM system for effective tracking and follow-up.
• Collaborating with other teams to ensure comprehensive and efficient service delivery.
• Keeping updated on product offerings to provide accurate support and information to clients.

Requirements

Mercier Consultancy MD is excited to launch the search for a German Speaking Client Service Representative. This remote role includes the attractive opportunity for paid relocation to Greece, making it ideal for those looking to enhance their career while enjoying a culturally rich environment!

As a key member of our client service team, you will engage with our German-speaking clients, providing them with top-notch support and assistance. Your ability to communicate effectively will be critical in ensuring that our clients have an outstanding service experience.

Your Responsibilities Will Include:

• Offering exceptional customer service to our German-speaking clients via phone, email, and chat channels.
• Addressing client inquiries and resolving issues promptly and professionally.
• Documenting client interactions accurately in our CRM system for seamless follow-up and support.
• Collaborating with various teams to ensure client satisfaction and efficiency in service delivery.
• Staying knowledgeable about our services to provide clients with accurate information.

Requirements