Mercier Consultancy MD is thrilled to present a fantastic opportunity for Estonian Speaking Jobs in the vibrant city of Sofia, Bulgaria! We offer fully paid relocation to help you start your new adventure in a beautiful country. Join our dedicated team, where you will utilize your Estonian language skills to make a difference in the lives of our clients while experiencing the rich culture and history Bulgaria has to offer.

Key Responsibilities

• Engage with Estonian-speaking clients through various communication channels, addressing their queries and providing exceptional service.
• Assist in processing orders, managing account details, and ensuring a smooth customer experience.
• Collaborate with internal teams to fulfill customer needs and resolve any issues that may arise.
• Log all client interactions and transactions accurately in our CRM system for tracking and follow-up purposes.
• Maintain up-to-date knowledge of our services and products to provide informed recommendations to clients.
• Participate in team meetings and contribute ideas to improve service delivery and customer satisfaction.

Requirements

Join Mercier Consultancy MD for an exciting opportunity as a Danish Speaking professional in vibrant Sofia, Bulgaria! This position offers fully paid relocation, making it an ideal choice for those looking to explore a new country while utilizing their language skills. In this role, you will engage with Danish-speaking clients, delivering exceptional service and support.

Key Responsibilities

• Respond to inquiries from Danish clients, providing accurate information and assistance via phone, email, and chat.
• Support customers throughout their journey, ensuring satisfaction with our services and addressing any concerns promptly.
• Process requests and manage account information while maintaining high records accuracy within our CRM system.
• Collaborate with various teams to enhance customer experience and drive service improvements.
• Keep abreast of internal product offerings and local insights to advise clients effectively.

Requirements

Our client, founded in 2008, is an established international iGaming company operating multiple sportsbook and casino brands across global markets. With over 500 employees across seven locations, they combine global scale with a strong, people-focused culture.

They are currently looking for a Danish-speaking Customer Support Specialist to join their Malta office.

This is not a routine customer service role. You will become a product expert across sportsbook and casino platforms and act as a key contact point for players, while gaining insight into how a global online business operates behind the scenes.

Key Responsibilities

• Handle customer communication via phone, live chat, and email
• Resolve queries efficiently and professionally
• Take ownership of complex cases and ensure full resolution
• Collaborate with internal teams and external providers
• Approve withdrawals and manage account-related processes
• Process KYC documentation and conduct enhanced due diligence when required
• Perform daily security and transaction monitoring checks
• Contribute to team KPIs and service level targets
• Provide feedback to improve systems, FAQs, and internal processes
• Support management with ad hoc analysis of customer behaviour and trends

Requirements

Mercier Consultancy MD is thrilled to announce exciting German Speaking job opportunities in Greece! If you are fluent in German and looking for a chance to work in a vibrant environment, we offer a fully paid relocation package to help you make the move to Greece. As part of our team, you'll engage with clients, providing exceptional service and support across various roles.

Key Responsibilities

• Assisting German-speaking clients with their inquiries and providing information about our services.
• Helping to process orders, manage accounts, and resolve any issues that arise during client interactions.
• Maintaining accurate documentation of client communications and transactions in our CRM system.
• Collaborating with team members to improve service delivery and enhance customer satisfaction.
• Staying updated on company offerings and market trends to provide insightful support.
• Various tasks depending on the specific job role, including customer service, sales, or support functions.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership.

We are seeking a Commercial Excellence Lead to manage and drive the financial performance of a key strategic account. This role will be responsible for overseeing account-level financials, ensuring strong revenue and margin performance, managing Statements of Work (SoWs), and providing actionable financial insights across business units and domains.

The ideal candidate will be comfortable working in a fast-paced, multitasking environment, engaging with both internal teams and client stakeholders, and translating financial data into meaningful business decisions.

Responsibilities:

Take on an exciting opportunity with Mercier Consultancy MD for German Speaking Jobs in Poland! We are looking for enthusiastic candidates interested in relocating to Poland with a fully paid relocation package. In this role, you will be an integral part of our team, providing exceptional service and support to our clients in the German-speaking community.

Key Responsibilities

• Provide outstanding customer service in German, responding to inquiries via phone, email, and live chat.
• Assist clients with their questions and concerns, ensuring a positive experience throughout their engagement.
• Collaborate with various departments to address client needs and manage account-related tasks efficiently.
• Document all client interactions in the CRM system to ensure accurate records and follow-ups.
• Participate in team meetings and training sessions to enhance service standards and knowledge of industry trends.
• Help promote our services and resolve escalated issues in a timely manner.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a German Speaking B2B Sales Representative to work in Poland, with all relocation expenses paid. This position is perfect for driven individuals who are fluent in German and have a strong background in B2B sales. As a vital member of our sales team, you will be responsible for establishing and nurturing client relationships while promoting our client's exceptional products and services in the dynamic Polish market.

Key Responsibilities

• Identify and source new business opportunities through market research and networking.
• Engage with prospective clients to understand their needs and present tailored solutions.
• Achieve and exceed sales targets while contributing to the overall growth strategy of the business.
• Maintain ongoing communication with existing clients to ensure satisfaction and foster loyalty.
• Collaborate with internal teams to align strategies and improve service delivery to clients.
• Attend training and development sessions to enhance your product knowledge and sales effectiveness.

Requirements

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Soar is looking to hire an Accounting Lead to join our team.

 Key Responsibilities

Mercier Consultancy MD is excited to present an opportunity for Norwegian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for dedicated individuals who are passionate about healthcare and keen to support customers in navigating pharmaceutical products and services. You will use your Norwegian language skills to assist patients, healthcare providers, and clients in understanding and accessing pharmaceutical solutions.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products and healthcare services via phone, email, and chat in Norwegian.
• Provide detailed information about product availability, usage, and regulatory compliance.
• Assist customers in processing orders and managing accounts, along with resolving any service-related issues.
• Document all customer interactions accurately and ensure proper follow-up for satisfaction.
• Collaborate with internal teams, including sales and medical support, to enhance customer experience.
• Stay updated on industry regulations and product information to provide current and relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Biotechnology industry. If you have a passion for science and a commitment to exceptional customer service, this role is ideal for you. You will be responsible for assisting clients with their inquiries regarding biotechnology products and services, all while providing top-notch support in Swedish.

Key Responsibilities

• Manage customer inquiries related to biotechnology products, applications, and services via phone, email, and live chat in Swedish.
• Provide accurate information on product specifications, usage guidelines, and industry regulations.
• Assist customers with order placements, tracking, and managing account-related inquiries.
• Resolve customer issues and complaints swiftly to ensure a positive experience.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance product knowledge and service delivery.
• Stay updated on industry trends and company offerings to better serve customers.

Requirements