it infrastructure

IT Support Engineer

posted by: spj_bot

Join Alumil as an IT Support Engineer and become an integral part of a team committed to delivering excellent technical support to our growing user base.

About the Role

As an IT Support Engineer at Alumil, you will play a key role in ensuring the smooth operation of our IT infrastructure and providing outstanding support to our employees. You will be the first point of contact for any technical issues and will diagnose, troubleshoot, and resolve a range of technical problems.

Your responsibilities will include maintaining hardware, software, and network components while providing attentive, high-quality customer service to ensure employee satisfaction and productivity.

In this position, you will also have the opportunity to implement innovative technologies and participate in projects that enhance the efficiency of our IT environment.

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IT Support Engineer

posted by: spj_bot

ADAPTIT S.A. is in search of a dedicated IT Support Engineer to join our dynamic team. In this role, you will provide essential technical support to both internal users and external clients, ensuring a seamless operation of ICT services and solutions. You will act as a point of contact for troubleshooting and resolving IT-related issues, from hardware and software to network connectivity.

The ideal candidate will have a strong problem-solving mindset, excellent communication skills, and a passion for helping others. You will contribute to the smooth functioning of our IT infrastructure and will play an integral part in enhancing user experience and satisfaction.

  • Respond to technical support requests via our ticketing system, email, phone, or in-person, ensuring timely resolution of issues.
  • Troubleshoot and resolve hardware, software, and network issues for internal and external users.
  • Install, configure, and maintain operating systems and applications.
  • Perform regular system maintenance and updates to ensure optimal performance.
  • Collaborate with other IT team members to improve existing processes and support strategies.
  • Document issues and their resolutions to build a knowledge base and improve service efficiency.
  • Provide technical training and support to end-users to promote IT best practices.

Requirements

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Cloud DevOps Engineer - Latin America - Remote

posted by: spj_bot

Azumo is currently looking for a highly motivated Cloud DevOps Engineer to develop and maintain cloud infrastructure for next-generation web, mobile, and IoT Applications. The position is FULLY REMOTE based in Latin America.


IT Infrastructure Management:

● Provisioning of infrastructure components for supporting business services

● Developing, configuring, and deploying tools to be used by SRE/DevOps teams

● Developing and maintenance of system documentation

● Change Management: Determining and validating new features and updates for the

managed infrastructure Site Availability, Reliability and Serviceability

● Handling support escalation issues and incident reviews

● Availability and Performance Monitoring

● Service Recovery and Emergency Response

● Capacity Planning

● Automated Infrastructure Provisioning (Infrastructure as Code) DevOps

● Creation and maintenance of CI/CD pipelines

● Creation and maintenance of Docker images

● Creation and maintenance of automation scripts

● Support to developers and QA teams during the software lifecycle process

● Deploy applications to production and non-production environments


The Cloud DevOps Engineer will be based in Latin America. Compensation is commensurate with experience and candidate potential.


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